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Workflow automation and iPaaS · November 2026 Edition

Zapier vs Microsoft Power Automate

Two of fourteen models named Zapier first on the direct prompt; zero named Microsoft Power Automate. Both were named by all fourteen models and Zapier carries 69 labels and Microsoft Power Automate 50, so the shares are not directly comparable.

Zapier

criticized challenger

United States, founded 2012. Named in fifteen categories this edition.

Microsoft Power Automate

accepted challenger

By Microsoft, Vancouver, Canada, founded 1975. Named in one category this edition.

First-choice share9%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate39%14%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#6A position in a field of 11; printed, not drawn.
Labels6950A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Zapier reading right to left. Rank and label count are printed, not drawn.Workato was named alongside these two in fourteen of the fourteen direct answers. Workato vs Zapier · Workato vs Microsoft Power Automate · Make vs Zapier

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the workflow automation and ipaas page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
ZapierFirst choices, of fourteen modelsMicrosoft Power Automate
Direct202 against Zapier
Paraphrase004 against Zapier
Comparative70
Budget-constrained205 against Zapier
Scale-constrained123 against Zapier
Negative1113 against Zapier · 7 against Microsoft Power Automate
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Zapier and Microsoft Power Automate were named in the same answer 135 times, of the 260 answers naming Zapier and the 154 naming Microsoft Power Automate. In those answers Microsoft Power Automate took the first choice nine times and Zapier thirty-eight.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Zapier and Microsoft Power Automate stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Zapier Microsoft Power Automate first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zapier on the left and Microsoft Power Automate on the right.

The direct prompt

The plain question, one answer per model, grouped by where Zapier and Microsoft Power Automate stood in it.

Zapier first, Microsoft Power Automate not the choice

2 of 14 modelsMicrosoft Power Automate was named in the answer but not as the choice, or not at all.
Kimi K2Zapier alternatives: HubSpot Operations Hub, Make, Tray.ai, Workato
MiniMax M2.5Make, Zapier alternatives: SnapLogic, Workato

Neither was the first choice, one was named

11 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5HubSpot Marketing Hub alternatives: Boomi Enterprise Platform, Workato, Zapier
GPT-5.4 miniWorkato alternatives: Boomi Enterprise Platform, Zapier
Perplexity SonarWorkato alternatives: Boomi Enterprise Platform, Celigo, Cleo Integration Cloud, Jitterbit Harmony, Microsoft Power Automate
Grok 4.20Workato alternatives: Boomi Enterprise Platform, Make, Microsoft Power Automate, Tray.ai, Zapier
Mistral SmallWorkato alternatives: Boomi Enterprise Platform, HubSpot Marketing Hub, Microsoft Power Automate, Zapier
DeepSeek V4 FlashWorkato alternatives: Celigo, Make, Tray.ai, Zapier, n8n
Llama 4 MaverickWorkato alternatives: Boomi Enterprise Platform, Celigo, Kye, Make, ServiceNow Flow Designer, SnapLogic, Zapier
Qwen 3.7 FlashWorkato alternatives: Make, Microsoft Power Automate, Tray.ai, Zapier
GLM 4.7 FlashXWorkato alternatives: Boomi Enterprise Platform, Make, Microsoft Power Automate, Zapier
GPT-6 LunaWorkato alternatives: Celigo, Microsoft Power Automate, Zapier
Muse Glimmer 30BWorkato alternatives: Boomi Enterprise Platform, Celigo, Make, Zapier

Neither was named

1 of 14 modelsThe answer made no first choice from these two in this category.
Gemini 3.5 FlashWorkato alternatives: Celigo, Make, n8n

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zapier leads by forty-two points.
Zapier42%#1 of 11
Microsoft Power Automate0%#8 of 11
The full small business standing →
Mid-marketThe figures above
Zapier leads by five points.
Zapier9%#4 of 11
Microsoft Power Automate4%#6 of 11
The full mid-market standing →
Enterprise
The order flips: Microsoft Power Automate leads at enterprise.
Microsoft Power Automate12%#3 of 15
Zapier5%#6 of 15
The full enterprise standing →

What the models said about Zapier

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“Highest Caution / Often Recommended to Avoid for Most Users - Zapier: Frequently cited for poor customer support” Grok 4.20 · negative prompt · hard negative
“Avoid pure no-code tools like Zapier for core B2B processes” Grok 4.20 · paraphrase prompt · hard negative
“For most small businesses, starting with Zapier or Make is recommended due to their flexibility and cost-effectiveness.” Mistral Small · budget prompt · first choice
“Start with: Zapier or Make for most SMBs— they're quick to implement and have vast communities.” Grok 4.20 · comparative prompt · first choice
“1. Zapier (The Popular Choice) ... Largest app catalog, easiest for non-technical users” GLM 4.7 FlashX · comparative prompt · first choice

What the models said about Microsoft Power Automate

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Low-code/no-code automation platforms (Zapier, Make, Workato, Power Automate, etc.) ... a compromised app can read/write data on your behalf.” GLM 4.7 FlashX · negative prompt · soft negative
“non-M365 users report clunky UI, high error rates outside that stack, licensing complexity, and governance issues” Grok 4.20 · negative prompt · soft negative
“licensing complexity and weaker fit for a heterogeneous stack can create unexpected costs and maintenance burden” Perplexity Sonar · negative prompt · soft negative
“I'd recommend starting with Workato or Power Automate if you want enterprise governance” GLM 4.7 FlashX · scale prompt · first choice
“Predictable pricing, strong governance, good for Microsoft 365 shops” Kimi K2 · negative prompt · first choice
“heavy Microsoft users → Power Automate first” Grok 4.20 · scale prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.