SurveyMonkey vs Zonka Feedback
One of fourteen models named SurveyMonkey first on the direct prompt; zero named Zonka Feedback. SurveyMonkey was named by fourteen of the fourteen models and Zonka Feedback by ten and SurveyMonkey carries 63 labels and Zonka Feedback 24, so the shares are not directly comparable.
San Mateo, Canada, founded 1999. Named in four categories this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer feedback and surveys page.
By framing
SurveyMonkeyFirst choices, of fourteen modelsZonka Feedback
Across every category in the November 2026 Edition, SurveyMonkey and Zonka Feedback were named in the same answer thirty-seven times, of the 240 answers naming SurveyMonkey and the 46 naming Zonka Feedback. In those answers Zonka Feedback took the first choice two times and SurveyMonkey five.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | ||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | |||
| Perplexity Sonar | | | | | | |
| Grok 4.20 | | | | | | |
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | | |||
| Qwen 3.7 Flash | | | | | ||
| Kimi K2 | | | | |||
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | | | | ||
| GPT-6 Luna | | | | | | |
| Muse Glimmer 30B | | | | | |
SurveyMonkey Zonka Feedback first choice named as an alternative argued againstblank: not namedEach cell is one answer, SurveyMonkey on the left and Zonka Feedback on the right.The direct prompt
SurveyMonkey first, Zonka Feedback an alternative
1 of 14 modelsZonka Feedback was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
8 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
5 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
SurveyMonkey15%#1 of 14Zonka Feedback3%#7 of 14SurveyMonkey6%#4 of 14Zonka Feedback2%#5 of 14SurveyMonkey4%#5 of 9Zonka Feedback0%#– of 9What the models said about SurveyMonkey
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“Platforms to Generally Avoid ... SurveyMonkey (Free Tier): While a market leader, their free tier is extremely limited” MiniMax M2.5 · negative prompt · hard negative
“Avoid using it for a must-have thematic-analysis workflow in the Canadian data center due to documented restrictions.” Llama 4 Maverick · negative prompt · hard negative
“SurveyMonkey and Typeform are the most commonly flagged for poor value-to-cost and support issues.” DeepSeek V4 Flash · negative prompt · hard negative
“Best all-around general survey platform for teams that want strong survey features without going fully enterprise.” GPT-5.4 mini · comparative prompt · first choice
“The best customer feedback and survey platform for a company with a limited budget is SurveyMonkey.” Llama 4 Maverick · budget prompt · first choice
“Start with SurveyMonkey Enterprise if you need: Quick implementation, Proven reliability” GLM 4.7 FlashX · direct prompt · first choice
What the models said about Zonka Feedback
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“Zonka Feedback or CustomerGauge (if B2B) are strong mid-market picks” DeepSeek V4 Flash · scale prompt · first choice
“Zonka Feedback is a strong fit for mid-market teams that want survey collection and AI feedback analysis in one platform.” Claude Haiku 4.5 · direct prompt · alternative
“Best dedicated B2B program: CustomerGauge or Zonka Feedback if you need Salesforce/HubSpot-native triggers” Muse Glimmer 30B · paraphrase prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.