ServiceNow AI
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. ServiceNow AI has 2.
Why models recommend it
No positive label carried a quote.
What gives them pause
“Skip Moveworks, Aisera, or full ServiceNow AI unless scaled up”Grok 4.20 · Budget-constrained question · warning
“vendor "autonomous resolution" features in tools like ServiceNow AI, Freshservice AI, or Zendesk AI when configured for full actions”Grok 4.20 · Negative question · warning
Also on the shortlist
The products named in the same answers as ServiceNow AI, over the 5 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 3 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 1 | 1 | View → | |
| 1 | 1 | View → | |
| 1 | 1 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on ServiceNow AI's own site, not checked by Gane.
- For
- our customers
- Price stated
- For positions in this location, we offer a base pay of $171,900 - $300,800
- Starting price
- 171900
- Hosting
- data centers around the world
- Customers named
- FedEx, Blackstone, Expedia, Wynn Resorts
- Also from ServiceNow
- ServiceNow AI Agents, ServiceNow AI Agents / Virtual Agent, ServiceNow AI Control Tower, ServiceNow AI Governance, ServiceNow APM, ServiceNow Application Portfolio Management and 39 more
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 4 of the 5 answers that named ServiceNow AI and are not a share of its labels.
Domains cited
Eleven of the eleven domain citations in answers naming ServiceNow AI came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 2 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |