ServiceNow · 1 category · Not namedServiceNow AI Agents / Virtual Agent
Listed in the vendor table for AI IT agents. Not named in any of the 84 answers those categories produced in the November 2026 Edition: fourteen models, six prompts per category and segment, every question asked three times, on behalf of a small B2B company, a mid-market B2B company and an enterprise B2B company, with every standing computed within one segment.
Standing
Not named in 84 answers
Absence in a measured set of answers is a finding, not a verdict: it says the models did not reach for ServiceNow AI Agents / Virtual Agent when asked these questions this month. The products they named instead are listed by category below.
Where it was not named
Each category ServiceNow AI Agents / Virtual Agent belongs to, the answers collected there, and who the models named first instead.
| Category | Function | Named in | Named instead, first-choice share |
|---|---|---|---|
| AI IT support agents | IT operations and endpoint | 0 of 84 | Freshservice 24% · Freshdesk 13% · Freshservice with Freddy AI 13% |
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The measured results on this page stay as measured. The part from ServiceNow AI Agents / Virtual Agent's own site, its card links and what it states, is the vendor's to correct. Claiming is free on every plan, with a sign-in at servicenow.com.