4 categories · RankedConnectWise ScreenConnect
ConnectWise ScreenConnect is a remote access and support product for service providers · connectwise.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Zoho Assist is first at 28%.
Splashtop Remote Support is first at 35%. 3 of 14 models made it the first choice when asked directly.
BeyondTrust Remote Support is first at 27%.
Why models recommend it
“the top-ranked option is ConnectWise Control (by ConnectWise) — but the right pick depends on your budget and company size”Muse Glimmer 30B · Direct question · first choice
“Choose ConnectWise ScreenConnect if you want the overall most responsive, flexible tool for core IT/sysadmin support.”Gemini 3.5 Flash · Direct question · first choice
“Best Overall: ConnectWise ScreenConnect”Kimi K2 · Direct question · first choice
“Technician speed & customization | Extremely fast performance, robust background diagnostic tools, high tech satisfaction.”Gemini 3.5 Flash · Scale-constrained question · alternative
What gives them pause
“Microsoft Defender Experts documented zero-day exploitation of ScreenConnect in 2024-early 2025 as part of coordinated hands-on-keyboard intrusions”Muse Glimmer 30B · Negative question · warning
“High-Risk: Platforms with Critical Vulnerabilities ... Had CVE-2024-1709 – a critical authentication bypass vulnerability (CVSS 10/10)”Kimi K2 · Negative question · warning
“used for enterprise administrative access. They are legitimate products but are frequently abused with portable executables”Muse Glimmer 30B · Negative question · warning
“tools that are considered risky or have been targeted by attackers include: ... ScreenConnect (ConnectWise)”Llama 4 Maverick · Negative question · warning
Also on the shortlist
The products named in the same answers as ConnectWise ScreenConnect, over the 134 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 94 | 1 | View → | |
| 90 | 22 | Compare → | |
| 85 | 14 | Compare → | |
| 66 | 16 | Compare → | |
| 57 | 12 | Compare → | |
| 27 | 2 | Compare → | |
| 25 | 1 | View → | |
| 25 | 0 | Compare → | |
| 25 | 0 | View → | |
| 23 | 0 | View → |
What the models named instead of ConnectWise ScreenConnect →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on ConnectWise ScreenConnect's own site, not checked by Gane.
- For
- service providers
- Free plan or trial
- Try for Free
- Customers named
- Mangano IT
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 109 of the 134 answers that named ConnectWise ScreenConnect and are not a share of its labels.
Domains cited
311 of the 311 domain citations in answers naming ConnectWise ScreenConnect came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 1 | 2 |
| GPT-5.4 mini | 0 | 1 | 0 | 2 | 3 |
| Gemini 3.5 Flash | 1 | 3 | 1 | 1 | 6 |
| Perplexity Sonar | 0 | 1 | 0 | 2 | 3 |
| Grok 4.20 | 0 | 1 | 2 | 3 | 6 |
| Mistral Small | 0 | 1 | 1 | 2 | 4 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 2 | 4 |
| Llama 4 Maverick | 0 | 0 | 1 | 1 | 2 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 2 | 3 |
| Kimi K2 | 1 | 1 | 0 | 2 | 4 |
| GLM 4.7 FlashX | 0 | 2 | 1 | 0 | 3 |
| MiniMax M2.5 | 0 | 0 | 1 | 2 | 3 |
| GPT-6 Luna | 0 | 0 | 1 | 2 | 3 |
| Muse Glimmer 30B | 1 | 0 | 1 | 3 | 5 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 759 | 0 | 2021-02-01 | ||
| Case study | 253 | undated | |||
| Webinar or virtual event | 140 | 0 | 2020-06-01 | ||
| News or press | 99 | undated | |||
| Glossary or explainer | 90 | undated | |||
| Comparison | 50 | 0 | 2016-04-01 | ||
| Template or tool | 20 | undated | |||
| Report or ebook | 11 | 0 | 2020-09-01 | ||
| Conference or event | 7 | 0 | 2017-04-01 | ||
| Podcast or video | 2 | undated |
Most recent
- 2021-02-01Business text messaging the new way to talk blog
- 2020-12-01How to survive thrive recover as an msp during a p blog
- 2020-12-01Top voip features of 2020 blog
- 2020-11-01Loop communications recognized by charlotte busine blog
- 2020-11-01Top 10 favorite features of voip 2020 what custome blog
- 2020-10-01Features spotlight softphone desktop mobile app blog
How it is countedHide how it is counted
Every page connectwise.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.