ConnectWise ScreenConnect vs NinjaOne Remote
Three of fourteen models named ConnectWise ScreenConnect first on the direct prompt; two named NinjaOne Remote. ConnectWise ScreenConnect was named by fourteen of the fourteen models and NinjaOne Remote by ten and ConnectWise ScreenConnect carries 38 labels and NinjaOne Remote 12, so the shares are not directly comparable.
Named in four categories this edition.
NinjaOne Remote
accepted challengerNamed in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the remote support and remote access page.
By framing
ConnectWise ScreenConnectFirst choices, of fourteen modelsNinjaOne RemoteAcross every category in the November 2026 Edition, ConnectWise ScreenConnect and NinjaOne Remote were named in the same answer twenty-seven times, of the 134 answers naming ConnectWise ScreenConnect and the 47 naming NinjaOne Remote. In those answers NinjaOne Remote took the first choice two times and ConnectWise ScreenConnect three.
Every model, every framing
| Model | DirectNR | ParaphraseNR | ComparativeNR | Budget-constrainedNR | Scale-constrainedNR | NegativeNR |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | NR | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | NR | | | | ||
| Grok 4.20 | | | ||||
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | NR | | |||
| Llama 4 Maverick | NR | | ||||
| Qwen 3.7 Flash | NR | | ||||
| Kimi K2 | NR | | | |||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | | |||||
| Muse Glimmer 30B | NR | |
ConnectWise ScreenConnectNR NinjaOne Remote first choice named as an alternative argued againstblank: not namedEach cell is one answer, ConnectWise ScreenConnect on the left and NinjaOne Remote on the right.The direct prompt
ConnectWise ScreenConnect first, NinjaOne Remote an alternative
3 of 14 modelsNinjaOne Remote was named in the answer but not as the choice, or not at all.NinjaOne Remote first, ConnectWise ScreenConnect not the choice
2 of 14 modelsConnectWise ScreenConnect was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
5 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
4 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
ConnectWise ScreenConnect4%#7 of 12ConnectWise ScreenConnect6%#4 of 12ConnectWise ScreenConnect4%#7 of 11What the models said about ConnectWise ScreenConnect
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“tools that are considered risky or have been targeted by attackers include: ... ScreenConnect (ConnectWise)” Llama 4 Maverick · negative prompt · hard negative
“the top-ranked option is ConnectWise Control (by ConnectWise) — but the right pick depends on your budget and company size” Muse Glimmer 30B · direct prompt · first choice
“Choose ConnectWise ScreenConnect if you want the overall most responsive, flexible tool for core IT/sysadmin support.” Gemini 3.5 Flash · direct prompt · first choice
“Best Overall: ConnectWise ScreenConnect” Kimi K2 · direct prompt · first choice
What the models said about NinjaOne Remote
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“For most mid-market B2B companies, NinjaOne is the best overall choice” Perplexity Sonar · direct prompt · first choice
“The best remote support tool for a mid-market B2B company is NinjaOne” Llama 4 Maverick · direct prompt · first choice
“For MSPs managing many clients → ConnectWise ScreenConnect, NinjaOne, or Atera” DeepSeek V4 Flash · comparative prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.