2 categories · RankedZoho Assist
Strongest at small business, contested with Splashtop Remote Support. Ranked 8 of 95 for enterprise buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Ranked first, contested: Splashtop Remote Support has 25%.
Splashtop Remote Support is first at 35%. 3 of 14 models made it the first choice when asked directly.
BeyondTrust Remote Support is first at 27%.
Why models recommend it
“If you value a balanced feature set with strong integrations and browser-based admin console: Start with Zoho Assist.”GLM 4.7 FlashX · Paraphrase question · first choice
“I would recommend Zoho Assist as the primary choice due to its excellent balance of features, pricing, security”MiniMax M2.5 · Paraphrase question · first choice
“The best remote support tool for a company with a limited budget is Zoho Assist, which starts at $10/technician/mo”Llama 4 Maverick · Budget-constrained question · first choice
“If you want an affordable, well-reviewed, heavily integrated option for MSP/IT teams → Zoho Assist / Splashtop.”Muse Glimmer 30B · Comparative question · first choice
What gives them pause
“tools that are considered risky or have been targeted by attackers include: ... Zoho Assist”Llama 4 Maverick · Negative question · warning
“The Culprits: TeamViewer (Home version), AnyDesk, LogMeIn Rescue, and Zoho Assist.”Qwen 3.7 Flash · Negative question · warning
“Any legitimate tool can be abused—including ... Zoho Assist, RustDesk, Splashtop”Perplexity Sonar · Negative question · warning
“Scammers commonly use legitimate tools like ... Zoho Assist ... to gain access.”GPT-5.4 mini · Negative question · warning
Also on the shortlist
The products named in the same answers as Zoho Assist, over the 139 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 109 | 31 | Compare → | |
| 101 | 18 | Compare → | |
| 81 | 3 | View → | |
| 57 | 2 | Compare → | |
| 46 | 7 | Compare → | |
| 34 | 5 | Compare → | |
| 34 | 2 | View → | |
| 24 | 1 | View → | |
| 22 | 2 | Compare → | |
| 20 | 7 | Compare → |
What the models named instead of Zoho Assist →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Zoho Assist's own site, not checked by Gane.
- For
- Customer support teams; IT support teams
- Price stated
- Free and affordable editions
- Free plan or trial
- 15-day free trial. No credit card required. We also offer a FREE PLAN to meet your basic support requirements.
- Certifications
- GDPR
- Hosting
- US, UK, India, Canada, Australia, the UAE, Saudi Arabia
- Customers named
- merck, one plus, tata elxi, ola, morris garage, daimler, ather, isuzu
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 131 of the 139 answers that named Zoho Assist and are not a share of its labels.
Domains cited
455 of the 522 domain citations in answers naming Zoho Assist came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 2 | 0 | 0 | 3 |
| GPT-5.4 mini | 0 | 2 | 0 | 1 | 3 |
| Gemini 3.5 Flash | 0 | 2 | 0 | 0 | 2 |
| Perplexity Sonar | 1 | 3 | 0 | 1 | 5 |
| Grok 4.20 | 0 | 4 | 1 | 0 | 5 |
| Mistral Small | 3 | 0 | 1 | 0 | 4 |
| DeepSeek V4 Flash | 1 | 4 | 0 | 1 | 6 |
| Llama 4 Maverick | 1 | 1 | 2 | 1 | 5 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 1 | 3 |
| Kimi K2 | 0 | 4 | 0 | 0 | 4 |
| GLM 4.7 FlashX | 2 | 2 | 0 | 0 | 4 |
| MiniMax M2.5 | 3 | 0 | 0 | 0 | 3 |
| GPT-6 Luna | 1 | 1 | 1 | 0 | 3 |
| Muse Glimmer 30B | 2 | 2 | 0 | 0 | 4 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Report or ebook | 247 | 1 | 2026-09-09 | ||
| Case study | 196 | undated | |||
| Template or tool | 183 | undated | |||
| Conference or event | 170 | undated | |||
| Blog | 164 | 12 | 2026-09-28 | ||
| Comparison | 82 | 0 | 2015-12-11 | ||
| Podcast or video | 65 | undated | |||
| News or press | 44 | undated | |||
| Glossary or explainer | 35 | 0 | 2021-07-15 | ||
| Webinar or virtual event | 32 | undated |
Most recent
- 2026-09-28App spotlight kit extension for zoho crm blog
- 2026-09-28App spotlight benchmark email for zoho crm blog
- 2026-09-25Pro tips 4 tips to overcome data problems in your crm blog
- 2026-09-25Pdf editor blog
- 2026-09-24Introducing zoho agentinbox blog
- 2026-09-24Introducing zoho dap blog
How it is countedHide how it is counted
Every page zoho.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.