4 categories · RankedBeyondTrust Remote Support
BeyondTrust Remote Support is a remote support and remote access product from BeyondTrust, also listed under privileged access management and remote monitoring and management · beyondtrust.com ↗
Strongest at enterprise, contested with Splashtop Remote Support. Ranked 55 of 68 for small business buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Zoho Assist is first at 28%.
Splashtop Remote Support is first at 35%. 1 of 14 models made it the first choice when asked directly.
Ranked first, contested: Splashtop Remote Support has 24%.
Why models recommend it
“Best overall for mid-market B2B: BeyondTrust Remote Support”GPT-5.4 mini · Direct question · first choice
“Enterprise-grade security and auditing, least-privilege enforcement, excellent compliance features — but pricey and more complex to deploy”DeepSeek V4 Flash · Comparative question · alternative
“Choose BeyondTrust if your B2B customers require rigorous security compliance, session auditing, and privileged access isolation.”Gemini 3.5 Flash · Direct question · alternative
“Security & Compliance-heavy environments | Enterprise security, granular permissions, self-hosted/cloud choices.”Gemini 3.5 Flash · Scale-constrained question · alternative
What gives them pause
“Named alongside ScreenConnect by Microsoft Defender Experts as one of the RMM platforms exploited via zero-days”Muse Glimmer 30B · Negative question · warning
“BeyondTrust's Remote Support vulnerability was also noted in December 2024”Muse Glimmer 30B · Negative question · warning
“Critical code injection vulnerability ... actively exploited”Kimi K2 · Negative question · warning
“Actively exploited by Chinese threat actor "Armory Castle"”GLM 4.7 FlashX · Negative question · warning
Also on the shortlist
The products named in the same answers as BeyondTrust Remote Support, over the 99 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 75 | 18 | Compare → | |
| 66 | 3 | Compare → | |
| 57 | 12 | Compare → | |
| 53 | 1 | View → | |
| 46 | 2 | Compare → | |
| 30 | 0 | View → | |
| 28 | 5 | Compare → | |
| 23 | 3 | View → | |
| 15 | 0 | Compare → | |
| 12 | 1 | View → |
What the models named instead of BeyondTrust Remote Support →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on BeyondTrust Remote Support's own site, not checked by Gane.
- For
- Third-parties and service desks
- Certifications
- CJIS
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 86 of the 99 answers that named BeyondTrust Remote Support and are not a share of its labels.
Domains cited
272 of the 297 domain citations in answers naming BeyondTrust Remote Support came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 1 | 2 |
| GPT-5.4 mini | 1 | 1 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 4 | 0 | 0 | 4 |
| Perplexity Sonar | 0 | 3 | 0 | 0 | 3 |
| Grok 4.20 | 0 | 0 | 2 | 1 | 3 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 1 | 3 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 1 | 0 | 3 | 4 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 0 | 1 | 1 | 2 |
| GPT-6 Luna | 0 | 1 | 1 | 1 | 3 |
| Muse Glimmer 30B | 0 | 1 | 1 | 3 | 5 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Conference or event | 29 | undated | |||
| Glossary or explainer | 10 | undated | PAM | ||
| Report or ebook | 2 | undated | |||
| Comparison | 1 | undated |
How it is countedHide how it is counted
Every page beyondtrust.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.