2 categories · RankedLogMeIn Rescue
LogMeIn Rescue is a remote support platform that lets IT teams and customer support organizations remotely access, diagnose, and resolve issues on PCs, Macs, mobile devices, and tablets · logmein.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Zoho Assist is first at 28%.
Splashtop Remote Support is first at 35%. 0 of 14 models made it the first choice when asked directly.
BeyondTrust Remote Support is first at 27%.
Why models recommend it
“Consider BeyondTrust or LogMeIn Rescue for more specialized helpdesk/security-centric use cases”GPT-5.4 mini · Paraphrase question · alternative
“LogMeIn Rescue is built heavily around technician-led sessions and mobile support.”GPT-5.4 mini · Comparative question · alternative
“Choose LogMeIn Rescue for large customer-service or technical-support operations.”Perplexity Sonar · Comparative question · alternative
“Strong diagnostics, enterprise security features | More expensive”DeepSeek V4 Flash · Scale-constrained question · alternative
What gives them pause
“The Culprits: TeamViewer (Home version), AnyDesk, LogMeIn Rescue, and Zoho Assist.”Qwen 3.7 Flash · Negative question · warning
“Avoid high-cost solutions like TeamViewer, LogMeIn Rescue, or GoToAssist”DeepSeek V4 Flash · Budget-constrained question · warning
Also on the shortlist
The products named in the same answers as LogMeIn Rescue, over the 38 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 36 | 7 | View → | |
| 30 | 9 | View → | |
| 25 | 0 | View → | |
| 24 | 3 | View → | |
| 22 | 0 | View → | |
| 21 | 5 | View → | |
| 12 | 2 | View → | |
| 10 | 2 | View → | |
| 8 | 0 | View → | |
| 6 | 1 | View → |
What the models named instead of LogMeIn Rescue →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on LogMeIn Rescue's own site, not checked by Gane.
- For
- enterprise IT support
- Price stated
- Select a plan or start for free - no credit card required. Remote Device Support: 109 per month, billed annually. Rescue Enterprise: Contact Us.
- Starting price
- 109
- Free plan or trial
- free 14-day trial
- Customers named
- Lenovo, Arise, Asurion, BT, Cognizant, Cummins Inc., Evalueserve, Fordham
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 36 of the 38 answers that named LogMeIn Rescue and are not a share of its labels.
Domains cited
133 of the 149 domain citations in answers naming LogMeIn Rescue came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 2 | 1 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 1 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 1 | 0 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 560 | undated | RMM, Patching | ||
| Glossary or explainer | 61 | undated | Patching, RMM | ||
| Webinar or virtual event | 60 | undated | Patching | ||
| Case study | 51 | undated | ITSM | ||
| Comparison | 28 | undated | RMM | ||
| Conference or event | 5 | undated | |||
| Template or tool | 3 | undated | Patching | ||
| Report or ebook | 2 | undated |
How it is countedHide how it is counted
Every page logmein.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.