Remote support and remote access · RankedSplashtop Remote Support
Splashtop Remote Support is a remote support and remote access product from Splashtop · splashtop.com ↗
Strongest at mid-market, contested with Zoho Assist. Ranked 2 of 95 for enterprise buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Zoho Assist is first at 28%.
Ranked first, contested: Zoho Assist has 27%. 5 of 14 models made it the first choice when asked directly.
BeyondTrust Remote Support is first at 27%.
Why models recommend it
“An MSP managing 100+ devices | Splashtop Business or ConnectWise Automate | Best balance of scalability, unattended access, and automation.”Qwen 3.7 Flash · Comparative question · first choice
“Best Overall Value (Internal IT): Splashtop Business ... Start with Splashtop if you need to manage a standard office environment”Qwen 3.7 Flash · Budget-constrained question · first choice
“If you want a single starting point for a typical mid-sized B2B with 250-999 users: Splashtop Remote Access Pro for cost/performance”Muse Glimmer 30B · Paraphrase question · first choice
“Choose AnyDesk or Splashtop if you want the best balance of speed, video quality, low latency, and competitive pricing.”Gemini 3.5 Flash · Comparative question · first choice
What gives them pause
“The FBI and partner agencies have specifically warned about several of these tools being misused.”GPT-6 Luna · Negative question · warning
“Scammers commonly use legitimate tools like ... Splashtop ... to gain access.”GPT-5.4 mini · Negative question · warning
“Any legitimate tool can be abused—including ... Splashtop, and RMM products”Perplexity Sonar · Negative question · warning
“Unpatched Software (e.g., ConnectWise ScreenConnect, Splashtop)”Gemini 3.5 Flash · Negative question · warning
Also on the shortlist
The products named in the same answers as Splashtop Remote Support, over the 172 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 123 | 18 | Compare → | |
| 109 | 22 | Compare → | |
| 106 | 1 | View → | |
| 90 | 5 | Compare → | |
| 75 | 19 | Compare → | |
| 36 | 2 | Compare → | |
| 36 | 2 | View → | |
| 34 | 3 | Compare → | |
| 30 | 2 | View → | |
| 25 | 5 | View → |
What the models named instead of Splashtop Remote Support →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Splashtop Remote Support's own site, not checked by Gane.
- For
- IT pros
- Price stated
- Starting at $22/month/concurrent tech license. Billed annually at $259 or $399 per concurrent tech
- Starting price
- 22
- Free plan or trial
- Free Trial
- Certifications
- SOC 2, SOC 3, ISO 27001, GDPR, CCPA
- Hosting
- Secure cloud and on-prem hosting
- Customers named
- Warner Bros. International Television Production (WBITVP) New Zealand, GE, St. Joseph's School for the Deaf, Strobel Energy Group, Harvard, Stanford, Marriott, Warner Bros
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 144 of the 172 answers that named Splashtop Remote Support and are not a share of its labels.
Domains cited
473 of the 534 domain citations in answers naming Splashtop Remote Support came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 2 | 1 | 0 | 4 |
| GPT-5.4 mini | 2 | 2 | 0 | 1 | 5 |
| Gemini 3.5 Flash | 2 | 3 | 0 | 1 | 6 |
| Perplexity Sonar | 1 | 3 | 0 | 1 | 5 |
| Grok 4.20 | 3 | 1 | 2 | 0 | 6 |
| Mistral Small | 0 | 2 | 1 | 0 | 3 |
| DeepSeek V4 Flash | 2 | 2 | 0 | 0 | 4 |
| Llama 4 Maverick | 0 | 0 | 2 | 0 | 2 |
| Qwen 3.7 Flash | 3 | 0 | 0 | 0 | 3 |
| Kimi K2 | 2 | 3 | 0 | 1 | 6 |
| GLM 4.7 FlashX | 0 | 4 | 0 | 0 | 4 |
| MiniMax M2.5 | 1 | 3 | 0 | 0 | 4 |
| GPT-6 Luna | 2 | 0 | 1 | 1 | 4 |
| Muse Glimmer 30B | 3 | 0 | 0 | 0 | 3 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 2,066 | 13 | 2026-09-25 | Patching, RMM | |
| News or press | 531 | undated | RMM | ||
| Conference or event | 374 | 0 | 2022-03-31 | ||
| Comparison | 182 | undated | EDR, XDR | ||
| Case study | 162 | 0 | 2022-04-12 | ||
| Report or ebook | 120 | 0 | 2025-02-28 | ||
| Webinar or virtual event | 110 | undated | |||
| Glossary or explainer | 100 | 1 | 2026-08-28 | SIEM, EDR | |
| Podcast or video | 8 | 0 | 2022-04-01 | ||
| Template or tool | 6 | 0 | 2025-11-05 |
Most recent
- 2026-09-25Msp improve technician efficiency reduce cost blog
- 2026-09-24Automate third party app patch splashtop aem blog
- 2026-09-17Endpoint management cost roi guide blog
- 2026-09-16How to automate os patch management with splashtop aem blog
- 2026-09-15Remote desktop multi user access one machine blog
- 2026-09-15Manage healthcare endpoints without disrupting care blog
How it is countedHide how it is counted
Every page splashtop.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name patching (44); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.