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Index › IT › Products › SimpleHelp · November 2026 Edition

2 categories · Ranked

SimpleHelp

#70Best rank (mid-market)

11/14Models named it

0First choices

25Warnings

November 2026 Edition · all company sizes counted.

Ranked inRemote monitoring and management #70 mid-market Remote support and remote access #81

Why models recommend it

No positive label carried a quote.

What gives them pause

“Horizon3.ai alerted SimpleHelp to three critical vulnerabilities... Microsoft Defender Experts cites the SimpleHelp case as an example of 2024-2025 RMM zero-day weaponization.”Muse Glimmer 30B · Negative question · warning

“Exploited by advanced threat actors targeting upstream providers”Kimi K2 · Negative question · warning

“three critical vulnerabilities in its Remote Support software”Muse Glimmer 30B · Negative question · warning

“Critical vulnerabilities disclosed in late 2024/early 2025”Grok 4.20 · Negative question · warning

Also on the shortlist

The products named in the same answers as SimpleHelp, over the 25 answers that named it, and how often each was the first choice instead.

Product	Named together	Picked instead
ConnectWise ScreenConnect	23	0	View →
AnyDesk	15	0	View →
BeyondTrust Remote Support	12	0	View →
Kaseya VSA	10	0	View →
Atera	8	0	View →
NinjaOne RMM	7	3	View →
MeshCentral	7	0	View →
TeamViewer Remote	7	0	View →
Ammyy Admin	6	0	View →
TeamViewer	6	0	View →

A side-by-side page exists where both products are among a category's top eight.

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named SimpleHelp came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 24 of the 25 answers that named SimpleHelp and are not a share of its labels.

Domains cited

cisa.gov19

acronis.com15

techcommunity.microsoft.com12

microsoft.com6

reddit.com6

connectwise.com5

csa.gov.sg5

github.com5

redcanary.com5

safeguard.sh5

No domain is on file for SimpleHelp, so its own site is not marked.

Pages cited

techcommunity.microsoft.com/blog/microsoft-defender-experts/keys-to-the-kingdom-rmm-exploi12

acronis.com/en/tru/posts/remote-access-hardening-playbook-reducing-rmm-tool-risk-for-smbs11

cisa.gov/news-events/cybersecurity-advisories/aa23-025a9

acronis.com/en/tru/posts/the-remote-access-blind-spot-an-analysis-of-rmm-tool-risk-for-smb8

cisa.gov/sites/default/files/2023-06/guide_to_securing_remote_access_software.pdf6

cisa.gov/sites/default/files/2023-06/Guide%20to%20Securing%20Remote%20Access%20Software_cl5

safeguard.sh/resources/blog/are-remote-support-tools-the-riskiest-software-you-run5

github.com/BushidoUK/Ransomware-Vulnerability-Matrix/blob/main/Vulnerabilities/RMM_Tools.m4

Pages are listed as the models cited them.

By model

How each model answered on SimpleHelp across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

Model	Warning	Labels
Claude Haiku 4.5	1	1
GPT-5.4 mini	1	1
Gemini 3.5 Flash	0	0
Perplexity Sonar	0	0
Grok 4.20	1	1
Mistral Small	1	1
DeepSeek V4 Flash	1	1
Llama 4 Maverick	0	0
Qwen 3.7 Flash	1	1
Kimi K2	2	2
GLM 4.7 FlashX	0	0
MiniMax M2.5	1	1
GPT-6 Luna	1	1
Muse Glimmer 30B	2	2