Remote support and remote access
Asked as “remote support tool”, and as “remote desktop software”, on behalf of a mid-market B2B company. 57 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each. Added to the October 2026 Edition on October 4, 2026.
Standing · first-choice share
23%
Contested · TeamViewer 19%
23Splashtop Remote Support19TeamViewer18Zoho Assist40others
23% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince September 2026
01
Splashtop Remote Support23%2%52accepted challengernewNew since September 2026: not ranked then, 23% now.
Splashtop Remote Support23%2%52accepted challengernewNew since September 2026: not ranked then, 23% now.04
ConnectWise ScreenConnect9%25%36criticized challengernewNew since September 2026: not ranked then, 9% now.
ConnectWise ScreenConnect9%25%36criticized challengernewNew since September 2026: not ranked then, 9% now.07
BeyondTrust Remote Support4%3%29accepted challengernewNew since September 2026: not ranked then, 4% now.
BeyondTrust Remote Support4%3%29accepted challengernewNew since September 2026: not ranked then, 4% now.08
Chrome Remote Desktop4%44%16criticized challengernewNew since September 2026: not ranked then, 4% now.
Chrome Remote Desktop4%44%16criticized challengernewNew since September 2026: not ranked then, 4% now.Show the two products at 0%, ordered by negative rate
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to head
All twenty-eight head-to-head pages: the top eight products, each against each
Splashtop Remote Support vs NinjaOne RemoteSplashtop Remote Support vs RemotePCSplashtop Remote Support vs BeyondTrust Remote SupportSplashtop Remote Support vs Chrome Remote DesktopTeamViewer vs Zoho AssistTeamViewer vs ConnectWise ScreenConnectTeamViewer vs NinjaOne RemoteTeamViewer vs RemotePCTeamViewer vs BeyondTrust Remote SupportTeamViewer vs Chrome Remote DesktopZoho Assist vs ConnectWise ScreenConnectZoho Assist vs NinjaOne RemoteZoho Assist vs RemotePCZoho Assist vs BeyondTrust Remote SupportZoho Assist vs Chrome Remote DesktopConnectWise ScreenConnect vs NinjaOne RemoteConnectWise ScreenConnect vs RemotePCConnectWise ScreenConnect vs BeyondTrust Remote SupportConnectWise ScreenConnect vs Chrome Remote DesktopNinjaOne Remote vs RemotePCNinjaOne Remote vs BeyondTrust Remote SupportNinjaOne Remote vs Chrome Remote DesktopRemotePC vs BeyondTrust Remote SupportRemotePC vs Chrome Remote DesktopBeyondTrust Remote Support vs Chrome Remote Desktop
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
0304N05
R06
0708
09
10Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Splashtop Remote Support23%
Splashtop Remote Support23%02TeamViewer19%
TeamViewer19%03Zoho Assist18%
Zoho Assist18%04ConnectWise ScreenConnect9%
ConnectWise ScreenConnect9%05NinjaOne Remote9%
06RemotePC5%
07BeyondTrust Remote Support4%
BeyondTrust Remote Support4%08Chrome Remote Desktop4%
Chrome Remote Desktop4%09AnyDesk0%
AnyDesk0%10LogMeIn Rescue0%
LogMeIn Rescue0%What they warned about
Three of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.20, Mistral Small, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, MiniMax M2.5 and GPT-6 Luna changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
TeamViewer32%
18 of 57 labels negative · 11 of 14 models · 7 hard negative
“Consumer tools like TeamViewer, AnyDesk, or Chrome Remote Desktop present risks... TeamViewer became a launchpad for LockBit 3.0 ransomware attacks” Claude Haiku 4.5, negative prompt
AnyDesk22%
11 of 51 labels negative · 9 of 14 models · 4 hard negative
“Consumer tools like TeamViewer, AnyDesk, or Chrome Remote Desktop present risks” Claude Haiku 4.5, negative prompt
ConnectWise ScreenConnect25%
9 of 36 labels negative · 9 of 14 models · 3 hard negative
“Tools to Avoid ... ConnectWise ScreenConnect - Critical CVE-2024-1709 (CVSS 10.0) authentication bypass was widely exploited” Kimi K2, negative prompt
Chrome Remote Desktop44%
7 of 16 labels negative · 5 of 14 models · 5 hard negative
“ITPro says these free tools should be avoided in a business environment because they are "impossible to manage and audit."” Perplexity Sonar, negative prompt
What they cite
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted.
Sites the answers cite
71 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 917 links across 192 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 252 answers across every segment cited this index's own page for the category.
vendor site · TeamViewer33 answers · 67 citations · 13 models
vendor site · Splashtop31 answers · 56 citations · 11 models
vendor site · G231 answers · 48 citations · 11 models
vendor site · Guideflow31 answers · 37 citations · 12 models
vendor site · G230 answers · 38 citations · 11 models
vendor site · Zoho28 answers · 44 citations · 13 models
24 answers · 29 citations · 10 models
vendor site · RealVNC23 answers · 23 citations · 10 models
vendor site · Spiceworks20 answers · 20 citations · 7 models
18 answers · 23 citations · 8 models
vendor site · LogMeIn16 answers · 21 citations · 8 models
16 answers · 16 citations · 10 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
26 answers · 10 models
21 answers · 12 models
20 answers · 10 models
20 answers · 11 models
20 answers · 7 models
18 answers · 8 models
14 answers · 8 models
13 answers · 8 models
13 answers · 7 models
13 answers · 7 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best remote support tool”, “remote support tool”, “remote support tools”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Splashtop Remote Support splashtop.com Splashtop Remote Support 23%, Splashtop Business Access 2% | 25% | 144 | 5 | 180,282 | 120 | |||
| TeamViewer teamviewer.com TeamViewer 19%, TeamViewer Remote 0% | 19% | 147 | 165,000 | 4,179 | 516,592 | $19,425 | 24 | 6 |
| Zoho Assist zoho.com | 18% | 131 | 9,900 | 160 | 1,216,894 | $51,031 | 119 | |
| ConnectWise ScreenConnect connectwise.com | 9% | 109 | 1,600 | 22 | 117,593 | $840 | 120 | |
| NinjaOne ninjaone.com NinjaOne Remote 9% | 9% | 43 | 18,100 | 610 | 316,268 company | $17,226 | 118 | |
| RemotePC remotepc.com | 5% | 38 | 27,100 | 263 | ||||
| BeyondTrust Remote Support beyondtrust.com | 4% | 86 | 27 | 91,200 | $1,820 | 120 | ||
| Chrome Remote Desktop chrome.com | 4% | 43 | 301,000 | 1,686 | ||||
| RustDesk rustdesk.com | 2% | 26 | 49,500 | 641 | 22,684 | |||
| Microsoft parent site Microsoft Remote Desktop 2%, Microsoft Quick Assist 0% | 2% | 8 | 2,240,000 | 403,136 |
Google's top ten for the three searches hold 21 sites; 4 of them are among the sites the models cited here (dnsstuff.com, getapp.com, logmein.com, teamviewer.com). The first result for “best remote support tool” is reddit.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best remote support tool for a mid-market B2B company?”Paraphrase“Which remote desktop software would you recommend to a mid-sized B2B company?”Comparative“What are the top remote support tools and how do they differ?”Budget-constrained“What is the best remote support tool for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a remote support tool. What should we look at?”Negative“Which remote support tools should I avoid or be cautious about?”
Claude Haiku 4.5no first choiceMicrosoft Remote Desktop, RDP, TeamViewerChangedagainst: Chrome Remote DesktopTeamViewerChrome Remote Desktop, TeamViewer, Windows Quick Assistno first choiceagainst: AnyDesk, Chrome Remote Desktop, Cisco ASA, Ivanti Pulse Secure, RDP, TeamViewer
Two alternatives
AnyDesk, Citrix DaaSFive alternatives
AnyDesk, BeyondTrust Remote Support, Chrome Remote Desktop, Splashtop Remote Support, Zoho AssistOne alternative
Zoho AssistGPT-5.4 miniNinjaOne Remoteagainst: Zoho AssistSplashtop Remote SupportChangedBeyondTrust Remote Support, TeamViewerSplashtop Remote Supportagainst: TeamViewerno first choicenothing named
Two alternatives
BeyondTrust Remote Support, TeamViewerThree alternatives
AnyDesk, ConnectWise ScreenConnect, TeamViewerThree alternatives
AnyDesk, Splashtop Remote Support, Zoho AssistOne alternative
AnyDeskGemini 3.5 FlashConnectWise ScreenConnectSplashtop Remote SupportChangedagainst: TeamViewer TensorConnectWise ScreenConnectagainst: TeamViewerHelpWireagainst: AnyDesk, TeamViewerConnectWise ScreenConnectagainst: AeroAdmin, Ammyy Admin, AnyDesk, ConnectWise ScreenConnect, Microsoft Remote Desktop Protocol, RealVNC Connect, RustDesk, TeamViewer, TightVNC, UltraVNC, UltraViewer
Two alternatives
BeyondTrust Remote Support, Splashtop Remote SupportTwo alternatives
BeyondTrust Remote Support, ConnectWise ScreenConnectFive alternatives
AnyDesk, BeyondTrust Remote Support, RustDesk, Splashtop Remote Support, Zoho AssistFour alternatives
DWService, RustDesk, Splashtop Remote Support, Zoho AssistThree alternatives
BeyondTrust Remote Support, GoTo Resolve, Splashtop Remote SupportPerplexity SonarSplashtop Remote Supportagainst: Action1TeamViewerChangedno first choiceZoho Assistno first choiceagainst: Chrome Remote Desktop, ConnectWise ScreenConnect, LogMeIn Rescue, RDP, RemotePC, TeamViewer, Windows Quick Assist
One alternative
LogMeIn RescueThree alternatives
RemotePC, Splashtop Remote Support, Zoho AssistTwo alternatives
HelpWire, Splashtop Remote SupportGrok 4.20ConnectWise ScreenConnectagainst: GoTo Resolve, LogMeIn RescueSplashtop Remote SupportChangedagainst: Chrome Remote Desktop, Microsoft RDPTeamViewerZoho Assistagainst: Chrome Remote Desktop, TeamViewerno first choiceagainst: AnyDesk, ConnectWise ScreenConnect, LogMeIn, TeamViewer, VNC
Four alternatives
BeyondTrust Remote Support, NinjaOne Remote, Splashtop Remote Support, TeamViewerFive alternatives
AnyDesk, RemotePC, RustDesk, TeamViewer, Zoho AssistFour alternatives
AnyDesk, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho AssistThree alternatives
RemotePC, RustDesk, Splashtop Remote SupportFour alternatives
BeyondTrust Remote Support, ConnectWise ScreenConnect, NinjaOne Remote, Splashtop Remote SupportMistral SmallBeyondTrust Remote Support, NinjaOne Remoteno first choiceChangedno first choiceZoho Assistno first choiceagainst: AnyDesk, ConnectWise ScreenConnect, LogMeIn, TeamViewer
Three alternatives
ConnectWise ScreenConnect, RemotePC, Zoho AssistThree alternatives
RemotePC, Splashtop Remote Access, TeamViewerDeepSeek V4 FlashSplashtop Remote Supportagainst: TeamViewerSplashtop Remote SupportHeldTeamViewerZoho AssistSplashtop Remote Supportagainst: AnyDesk, AsyncRAT, Atera, Bluetrait, Cobalt Strike, ConnectWise ScreenConnect, Jupyter, LogMeIn, NetSupport Manager, PDQ Connect, TeamViewer, Trickbot
Two alternatives
BeyondTrust Remote Support, ConnectWise ScreenConnectTwo alternatives
AnyDesk, TeamViewerFive alternatives
AnyDesk, ConnectWise ScreenConnect, GoTo Resolve, Splashtop Remote Support, Zoho AssistFour alternatives
Chrome Remote Desktop, RemotePC, RustDesk, Splashtop Remote SupportThree alternatives
BeyondTrust Remote Support, TeamViewer, Zoho AssistLlama 4 MaverickNinjaOne RemoteRemotePC, TeamViewer, Zoho AssistChangedno first choiceNinjaOne Remoteno first choiceagainst: Chrome Remote Desktop, LogMeIn Rescue, Remote Desktop Protocol, TeamViewer, Windows Quick Assist
Two alternatives
BeyondTrust Remote Support, LogMeIn RescueTwo alternatives
Splashtop Remote Support, Zoho AssistQwen 3.7 FlashZoho Assistagainst: TeamViewerSplashtop Remote Support, TeamViewerChangedTeamViewerZoho Assistagainst: TeamViewerBeyondTrust Remote Support, TeamVieweragainst: AnyDesk, Chrome Remote Desktop, ConnectWise ScreenConnect, GoToAssist, LogMeIn, Splashtop Remote Support, TeamViewer, UltraViewer
Two alternatives
ConnectWise ScreenConnect, Splashtop Business RemoteFour alternatives
AnyDesk, ConnectWise ScreenConnect, Microsoft Entra ID, Microsoft Remote DesktopFour alternatives
AnyDesk, LogMeIn Rescue, Splashtop Remote Support, Zoho AssistTwo alternatives
AnyDesk, Splashtop Remote SupportFour alternatives
AnyDesk, ConnectWise Automate, JumpCloud, Splashtop Remote SupportKimi K2NinjaOne RemoteSplashtop Business AccessChangedagainst: TeamViewer TensorTeamVieweragainst: LogMeIn RescueChrome Remote Desktop, RustDeskagainst: TeamViewerConnectWise ScreenConnect, Splashtop Remote Supportagainst: AnyDesk, GoTo Resolve, TeamViewer Tensoragainst: Ammyy Admin, AnyDesk, BeyondTrust Remote Support, ConnectWise ScreenConnect, MeshCentral, SimpleHelp, TeamViewer
Four alternatives
BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho AssistThree alternatives
AnyDesk, BeyondTrust Remote Support, Zoho AssistSix alternatives
AnyDesk, BeyondTrust Remote Support, Chrome Remote Desktop, Microsoft Remote Desktop, Splashtop Remote Support, Zoho AssistTwo alternatives
AnyDesk, Zoho AssistTwo alternatives
BeyondTrust Remote Support, Microsoft Remote HelpGLM 4.7 FlashXTeamViewerTeamViewerHeldSplashtop Remote Support, Zoho AssistTeamViewer, Zoho Assistno first choicenothing named
Three alternatives
AnyDesk, NinjaOne Remote, Zoho AssistThree alternatives
AnyDesk, RemotePC, Splashtop Remote SupportFour alternatives
AnyDesk, ConnectWise ScreenConnect, RealVNC Connect, TeamViewerSeven alternatives
AnyDesk, AnyViewer, DWService, HopToDesk, Remote Utilities, RemotePC, Splashtop Remote SupportMiniMax M2.5RemotePC, Splashtop Remote SupportSplashtop Remote SupportChangedTeamViewerZoho Assistno first choicenothing named
One alternative
BeyondTrust Remote SupportTwo alternatives
AnyDesk, TeamViewerThree alternatives
AnyDesk, Splashtop Remote Support, Zoho AssistOne alternative
Splashtop Remote SupportGPT-6 LunaConnectWise ScreenConnectSplashtop Remote SupportChangedTeamViewer RemoteZoho Assistagainst: RustDeskno first choiceagainst: AnyDesk, ConnectWise ScreenConnect
Three alternatives
BeyondTrust Remote Support, NinjaOne Remote, Zoho AssistFour alternatives
Azure Virtual Desktop, BeyondTrust Remote Support, ConnectWise ScreenConnect, Windows 365Six alternatives
AnyDesk, BeyondTrust Remote Support, ConnectWise ScreenConnect, Microsoft Quick Assist, Splashtop Remote Support, Zoho AssistOne alternative
Splashtop SOSMuse Glimmer 30BTeamViewerTeamViewerHeldZoho AssistRemotePCno first choiceagainst: Ammyy Admin, AnyDesk, ConnectWise ScreenConnect, MeshCentral, TeamViewer, UltraVNC
Seven alternatives
AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne Remote, Splashtop Remote Support, Zoho AssistFour alternatives
AnyDesk, BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote SupportFour alternatives
AnyDesk, ConnectWise ScreenConnect, Dameware Remote Everywhere, TeamViewerFour alternatives
Chrome Remote Desktop, RustDesk, Splashtop Remote Support, Zoho AssistBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 01:19 | no | 0 | 5 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 00:16 | yes | 2 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 00:34 | yes | 18 | 30 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-10-05 01:13 | yes | 15 | 3 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-10-05 00:59 | yes | 23 | 10 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-10-04 23:03 | yes | 13 | 6 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 22:30 | yes | 25 | 32 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 01:08 | yes | 5 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 00:39 | yes | 8 | 29 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 00:24 | yes | 15 | 22 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 01:36 | yes | 24 | 42 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-04 23:04 | yes | 5 | 24 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-10-05 01:21 | yes | 4 | 19 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 22:25 | yes | 17 | 28 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 00:17 | no | 0 | 4 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 00:16 | yes | 4 | 6 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 22:57 | yes | 10 | 25 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-10-04 22:46 | yes | 17 | 3 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-10-05 01:15 | yes | 20 | 7 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-10-04 23:19 | no | 0 | 2 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-05 00:24 | yes | 25 | 44 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-04 23:59 | yes | 6 | 4 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-04 22:18 | no | 0 | 26 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 00:45 | yes | 13 | 23 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 00:00 | yes | 9 | 30 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:05 | yes | 5 | 52 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-10-05 01:46 | yes | 4 | 15 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 23:15 | yes | 14 | 19 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 01:08 | yes | 10 | 8 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 01:47 | yes | 6 | 6 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 22:38 | yes | 10 | 24 s |
| Comparative | Perplexity Sonar | sonar | 2026-10-04 22:17 | yes | 18 | 3 s |
| Comparative | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-10-05 00:05 | yes | 21 | 10 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-10-04 23:16 | yes | 9 | 8 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-05 01:00 | yes | 23 | 50 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 01:50 | yes | 5 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 01:16 | yes | 10 | 20 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 01:38 | yes | 23 | 35 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-04 23:28 | yes | 13 | 29 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:38 | yes | 19 | 28 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-10-04 23:57 | yes | 7 | 27 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 23:45 | yes | 14 | 26 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-04 22:10 | no | 0 | 5 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 01:33 | yes | 5 | 6 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 00:18 | yes | 19 | 22 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-10-04 23:58 | yes | 17 | 2 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-10-05 01:05 | yes | 25 | 7 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 01:02 | yes | 5 | 3 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 23:54 | yes | 14 | 31 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 01:22 | yes | 5 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 01:29 | yes | 14 | 35 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 00:17 | yes | 13 | 17 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 00:05 | yes | 15 | 123 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:25 | yes | 13 | 25 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-10-04 23:49 | yes | 3 | 17 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-05 01:25 | yes | 14 | 21 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-04 22:20 | no | 0 | 6 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 01:33 | no | 0 | 6 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 01:46 | no | 0 | 15 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-10-05 00:40 | yes | 15 | 3 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-10-05 00:03 | yes | 14 | 7 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 00:29 | no | 0 | 7 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 23:17 | yes | 21 | 42 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-04 22:11 | yes | 5 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 00:23 | no | 0 | 28 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-04 23:25 | no | 0 | 55 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 00:19 | yes | 14 | 17 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-04 22:27 | yes | 7 | 23 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-10-04 22:53 | yes | 4 | 16 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 22:32 | no | 0 | 4 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 01:16 | yes | 17 | 9 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 01:05 | yes | 4 | 5 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 22:39 | yes | 17 | 25 s |
| Negative framing | Perplexity Sonar | sonar | 2026-10-05 01:03 | yes | 19 | 3 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version) | 2026-10-04 22:51 | yes | 25 | 7 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 00:33 | yes | 5 | 5 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 23:43 | yes | 25 | 57 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 00:38 | yes | 5 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-04 23:58 | yes | 5 | 16 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 01:53 | yes | 15 | 21 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-04 23:54 | yes | 24 | 91 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-04 22:13 | no | 0 | 6 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-10-05 00:35 | yes | 3 | 12 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-05 01:20 | yes | 22 | 36 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
BeyondTrust read as BeyondTrust Remote Support
BeyondTrust (Bomgar) read as BeyondTrust Remote Support
BeyondTrust (formerly Bomgar) read as BeyondTrust Remote Support
Citrix Virtual Apps and Desktops read as Citrix DaaS
NinjaOne read as NinjaOne Remote
NinjaRMM read as NinjaOne Remote
RealVNC read as RealVNC Connect
Splashtop read as Splashtop Remote Support
Splashtop Enterprise read as Splashtop Remote Support
Unresolved, counted raw
AsyncRAT
AweSun
Bluetrait
Cobalt Strike
Dameware Remote Everywhere
HopToDesk
Jupyter
Splashtop Business Remote
TightVNC
Trickbot
Windows RDP
Windows built-in Remote Desktop
X2Go
Discontinued, still offered
No shut-down product was recommended here.