3 categories · RankedTeamSupport
TeamSupport is an AI-native customer operations and intelligence platform for the full customer lifecycle · teamsupport.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Freshdesk is first at 25%.
Zendesk Support Suite is first at 37%. 3 of 14 models made it the first choice when asked directly.
Zendesk Support Suite is first at 51%.
Why models recommend it
“TeamSupport focuses on B2B customer support, offering help desk software designed for complex, relationship-driven support interactions with business customers.”Claude Haiku 4.5 · Paraphrase question · first choice
“TeamSupport is purpose-built for B2B with account-level insight ... and is best for mid-sized to large organizations needing cross-team context.”Claude Haiku 4.5 · Direct question · first choice
“For most mid-market B2B companies, TeamSupport is the best purpose-built solution, especially for B2B software and tech firms.”Mistral Small · Direct question · first choice
“Supportbench or TeamSupport is the most fit-for-purpose”Muse Glimmer 30B · Paraphrase question · first choice
What gives them pause
“Interface and UI feel more legacy compared to modern tools like Intercom or Plain.”Gemini 3.5 Flash · Direct question · warning
Also on the shortlist
The products named in the same answers as TeamSupport, over the 41 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 28 | 4 | Compare → | |
| 23 | 10 | Compare → | |
| 20 | 0 | Compare → | |
| 15 | 1 | View → | |
| 14 | 0 | Compare → | |
| 13 | 0 | Compare → | |
| 12 | 3 | View → | |
| 10 | 7 | View → | |
| 9 | 1 | View → | |
| 9 | 0 | View → |
What the models named instead of TeamSupport →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on TeamSupport's own site, not checked by Gane.
- For
- B2B SaaS companies, software vendors, and technology businesses that manage ongoing customer relationships after the sale.
- Price stated
- Pricing for every team size and need
- Starting price
- 45
- Free plan or trial
- Start a Trial
- Customers named
- POMS Corp., Harris Govern, Profit Sword, Jackrabbit Technologies, XLDent, MacPractice, ACT Lighting, Caliber Public Safety
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 40 of the 41 answers that named TeamSupport and are not a share of its labels.
Domains cited
113 of the 134 domain citations in answers naming TeamSupport came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 2 | 1 | 0 | 0 | 3 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 2 | 1 | 0 | 3 |
| Grok 4.20 | 0 | 2 | 0 | 0 | 2 |
| Mistral Small | 1 | 1 | 1 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 0 | 2 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 1 | 1 | 0 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 2 | 1 | 0 | 0 | 3 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 1 | 0 | 1 | 0 | 2 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 172 | 3 | 2026-09-16 | ||
| Case study | 45 | 0 | 2024-10-24 | ||
| Report or ebook | 12 | 0 | 2026-04-21 | ||
| Comparison | 7 | 0 | 2025-09-24 | ||
| Webinar or virtual event | 3 | 0 | 2023-02-05 | ||
| Glossary or explainer | 3 | 0 | 2026-03-27 | ||
| Template or tool | 1 | undated | |||
| News or press | 1 | 0 | 2023-02-05 |
Most recent
- 2026-09-16Ai for customer support leaders report blog
- 2026-09-10Using teamsupport ai as copilot during incidents blog
- 2026-09-08How ai agents handled incident response blog
- 2026-06-11Ai blueprint how to use ai to scale support blog
- 2026-06-02Customer operations platform brochure blog
- 2026-05-20Test modules and misc stuff blog
How it is countedHide how it is counted
Every page teamsupport.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.