2 categories · RankedSmartsupp
Smartsupp is a chat tool for customer support and conversational marketing that combines website chat with chatbots and video recording of visitor sessions · smartsupp.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Tidio is first at 27%.
Qualified is first at 25%.
Qualified is first at 47%.
Why models recommend it
“For the tightest budgets, Smartsupp is the best starting point due to its robust free tier.”MiniMax M2.5 · Budget-constrained question · first choice
“Smartsupp — best free starting point: Its free tier and session-recording features”Perplexity Sonar · Budget-constrained question · alternative
“worth considering platforms like HubSpot Marketing Hub, Tidio, and Smartsupp”Llama 4 Maverick · Budget-constrained question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Smartsupp, over the 17 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 13 | 8 | View → | |
| 7 | 0 | View → | |
| 5 | 0 | View → | |
| 4 | 1 | View → | |
| 4 | 1 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 3 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Smartsupp's own site, not checked by Gane.
- For
- businesses
- Price stated
- Get All Features for 14 days trial. No credit card required.
- Starting price
- 0
- Free plan or trial
- Get All Features for 14 days trial. No credit card required.
- Integrations
- 80 · 40 (its own pages disagree)
- Certifications
- GDPR
- Hosting
- European Union
- Customers named
- Belini, Leader Fox, Holky z trhu, Pidilidi, ASKO - NÁBYTEK, AAA Auto, inSPORTline.sk, Unuo design
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 17 of the 17 answers that named Smartsupp and are not a share of its labels.
Domains cited
Eighty-two of the eighty-two domain citations in answers naming Smartsupp came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 285 | undated | Mobile apps, SEO | ||
| Comparison | 32 | undated | |||
| Webinar or virtual event | 16 | undated | |||
| Report or ebook | 15 | undated | |||
| Case study | 14 | undated | |||
| Glossary or explainer | 5 | undated | |||
| Conference or event | 2 | undated |
How it is countedHide how it is counted
Every page smartsupp.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.