9 categories · RankedBirdeye
Birdeye is a marketing platform for multi-location brands, positioned around AI coworkers and agentic marketing · birdeye.com ↗
Strongest at enterprise, contested with Reputation. Ranked 1 of 123 for mid-market buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Praising.ai is first at 21%.
Ranked first, contested: Reviewflowz has 13%. 2 of 14 models made it the first choice when asked directly.
Ranked first, contested: Reputation has 25%.
Why models recommend it
“Birdeye: Strong all-in-one for review generation, management, and analytics. Excellent for multi-location; AI features and high user ratings (~4.7/5 on Capterra). Good for scaling teams.”Grok 4.20 · Scale-constrained question · first choice
“Birdeye is described as an AI review and reputation platform with listings and messaging... positioned as best for multi-location enterprise with a unified CX suite”Muse Glimmer 30B · Comparative question · first choice
“Choose Birdeye if: You manage 10+ locations and need an all-in-one solution with listings, messaging, and AI features.”GLM 4.7 FlashX · Comparative question · first choice
“Shortlist 3–4 vendors (Birdeye, GatherUp, ReviewTrackers, and possibly Podium if you're a single-location operation)”DeepSeek V4 Flash · Scale-constrained question · first choice
What gives them pause
“Other Options to Avoid on a Tight Budget - Birdeye and Podium: ... pricing is custom/quote-based and typically higher”Grok 4.20 · Budget-constrained question · warning
“113+ BBB complaints in the last three years... High cost per location (from $299/month).”Grok 4.20 · Negative question · warning
“avoid Birdeye, Yext, Surefire Local, 411 Locals, and Thryv”DeepSeek V4 Flash · Negative question · warning
“Avoid Yext, Uberall, and Birdeye at this stage”DeepSeek V4 Flash · Paraphrase question · warning
Also on the shortlist
The products named in the same answers as Birdeye, over the 380 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 172 | 39 | Compare → | |
| 125 | 0 | View → | |
| 123 | 14 | Compare → | |
| 113 | 42 | Compare → | |
| 105 | 9 | Compare → | |
| 102 | 11 | Compare → | |
| 72 | 17 | Compare → | |
| 71 | 4 | Compare → | |
| 58 | 8 | Compare → | |
| 57 | 3 | Compare → |
What the models named instead of Birdeye →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Birdeye's own site, not checked by Gane.
- For
- Multi-location Brands
- Price stated
- See Enterprise Pricing
- Free plan or trial
- Watch Demo
- Integrations
- 3000
- Certifications
- HIPAA, GDPR, CCPA, SOC 2 Type II, ISO 27001
- Hosting
- USA
- Customers named
- sunauto, smile-brands, orkin, The real-real, JLL, Rate, Weill Cornell Medicine, apm
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 355 of the 380 answers that named Birdeye and are not a share of its labels.
Domains cited
878 of the 971 domain citations in answers naming Birdeye came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 3 | 1 | 5 |
| GPT-5.4 mini | 3 | 1 | 1 | 0 | 5 |
| Gemini 3.5 Flash | 1 | 0 | 2 | 1 | 4 |
| Perplexity Sonar | 0 | 5 | 1 | 3 | 9 |
| Grok 4.20 | 4 | 5 | 2 | 5 | 16 |
| Mistral Small | 1 | 4 | 4 | 0 | 9 |
| DeepSeek V4 Flash | 3 | 4 | 1 | 4 | 12 |
| Llama 4 Maverick | 0 | 1 | 5 | 0 | 6 |
| Qwen 3.7 Flash | 1 | 3 | 1 | 1 | 6 |
| Kimi K2 | 4 | 3 | 3 | 2 | 12 |
| GLM 4.7 FlashX | 3 | 5 | 1 | 1 | 10 |
| MiniMax M2.5 | 0 | 6 | 3 | 0 | 9 |
| GPT-6 Luna | 0 | 2 | 0 | 0 | 2 |
| Muse Glimmer 30B | 2 | 3 | 3 | 0 | 8 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 47,745 | undated | |||
| Report or ebook | 201 | 0 | 2026-03-23 | ||
| Glossary or explainer | 139 | 0 | 2024-03-21 | ||
| Webinar or virtual event | 138 | 3 | 2026-07-30 | ||
| News or press | 130 | 0 | 2024-05-22 | ||
| Case study | 103 | undated | |||
| Template or tool | 91 | undated | |||
| Conference or event | 71 | undated | |||
| Comparison | 34 | 0 | 2026-03-26 | ||
| Podcast or video | 23 | undated |
Most recent
- 2026-07-30Beyond tactics building an actual ai visibility strategy for multi location brands uk webinar or virtual event
- 2026-07-30Beyond tactics building an actual ai visibility strategy for multi location brands au webinar or virtual event
- 2026-07-28Beyond tactics building an actual ai visibility strategy for multi location brands webinar or virtual event
- 2026-06-23Google s ai search shake up what brands should do next au webinar or virtual event
- 2026-06-23Google s ai search shake up what brands should do next uk webinar or virtual event
- 2026-06-18Google s ai search shake up what brands should do next webinar or virtual event
How it is countedHide how it is counted
Every page birdeye.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.