4 categories · RankedTrustpilot
Trustpilot is a consumer review platform where shoppers read, write and share reviews of companies · trustpilot.com ↗
Gane, the publisher, sells software in Competitive intel, where this product is measured. It is measured there by the same method as every other product. How the conflict is handled.
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Praising.ai is first at 21%.
Birdeye is first at 19%. 5 of 14 models made it the first choice when asked directly.
Birdeye is first at 29%.
Why models recommend it
“a combination of G2 (for marketplace visibility) + Trustpilot (for brand credibility) provides the strongest coverage”MiniMax M2.5 · Direct question · first choice
“Need industry-recognized social proof for procurement and partner trust → Trustpilot is the dominant B2B standard.”Muse Glimmer 30B · Direct question · first choice
“Best Overall for Brand Credibility: Trustpilot ... Trustpilot is the global standard for B2B trust.”Qwen 3.7 Flash · Direct question · first choice
“the best online review management platform is Trustpilot”Grok 4.20 · Direct question · first choice
What gives them pause
“High monthly fees; accused of hosting fake/defamatory reviews... It can harm reputation without fair moderation.”Grok 4.20 · Negative question · warning
“A review platform itself plagued by fake reviews”Kimi K2 · Negative question · warning
“Useful in some industries, but evaluate it carefully if you need broad review-management functionality. Full response and management capabilities may require paid plans, and its fees can be high.”Perplexity Sonar · Negative question · warning
“Trustpilot review pages for some survey/feedback services include repeated complaints alleging scam behavior or poor fulfillment.”GPT-5.4 mini · Negative question · warning
Also on the shortlist
The products named in the same answers as Trustpilot, over the 86 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 58 | 16 | Compare → | |
| 37 | 1 | View → | |
| 36 | 8 | Compare → | |
| 22 | 1 | Compare → | |
| 20 | 1 | View → | |
| 17 | 4 | View → | |
| 15 | 3 | View → | |
| 14 | 4 | Compare → | |
| 13 | 0 | View → | |
| 11 | 1 | View → |
What the models named instead of Trustpilot →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Trustpilot's own site, not checked by Gane.
- For
- shoppers like you
- Certifications
- SOC 2 Type II
- Customers named
- Platformly
- Headquarters
- Copenhagen, Denmark
- Founded
- 2007
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 72 of the 86 answers that named Trustpilot and are not a share of its labels.
Domains cited
215 of the 215 domain citations in answers naming Trustpilot came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 0 | 3 | 0 | 1 | 4 |
| Perplexity Sonar | 0 | 2 | 0 | 3 | 5 |
| Grok 4.20 | 1 | 2 | 0 | 1 | 4 |
| Mistral Small | 1 | 0 | 0 | 1 | 2 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 0 | 2 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 1 | 0 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 1 | 1 | 1 | 0 | 3 |
| GPT-6 Luna | 0 | 0 | 0 | 1 | 1 |
| Muse Glimmer 30B | 1 | 0 | 0 | 0 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| News or press | 71 | undated | |||
| Conference or event | 31 | undated | |||
| Report or ebook | 30 | undated | |||
| Comparison | 22 | undated | |||
| Template or tool | 4 | undated | |||
| Webinar or virtual event | 2 | undated | |||
| Glossary or explainer | 2 | undated | |||
| Blog | 1 | undated |
How it is countedHide how it is counted
Every page trustpilot.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.