4 categories · RankedReputation
Reputation is reputation management software for multi-location brands · reputation.com ↗
Gane, the publisher, sells software in Competitive intel, where this product is measured. It is measured there by the same method as every other product. How the conflict is handled.
Strongest at enterprise. Ranked 94 of 94 for small business buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Praising.ai is first at 21%.
Birdeye is first at 19%. 1 of 14 models made it the first choice when asked directly.
Birdeye is first at 29%.
Why models recommend it
“If your priority is B2B-specific monitoring, social listening and turning feedback into operational insight, Reputation.com is the most explicitly B2B-tuned option.”Muse Glimmer 30B · Paraphrase question · first choice
“Choose Birdeye or Reputation.com if you're an enterprise managing hundreds of locations”Kimi K2 · Comparative question · first choice
“Reputation.com is the safest, most robust choice for mid-market B2B”GLM 4.7 FlashX · Direct question · first choice
“Enterprise-oriented with advanced analytics, competitor insights, and strong integrations. Higher cost but robust for 500+ employee firms.”Grok 4.20 · Scale-constrained question · alternative
What gives them pause
“Frequent complaints about false promises, skewed algorithms ... Trustpilot scores around 3.3/5 with many calling it a "scam"”Grok 4.20 · Negative question · warning
“Enterprise-focused tools like Yotpo, Reputation.com, or Grade.us can exceed $100\u2013500+/month quickly.”Grok 4.20 · Budget-constrained question · warning
“dominate advertising, they typically cost $250 to $500+ per month with locked-in annual contracts”Gemini 3.5 Flash · Budget-constrained question · warning
“Enterprise-leaning but viable for mid-market... Higher cost (~$500+/month)”Grok 4.20 · Direct question · warning
Also on the shortlist
The products named in the same answers as Reputation, over the 138 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 123 | 36 | Compare → | |
| 68 | 13 | View → | |
| 62 | 1 | View → | |
| 48 | 2 | View → | |
| 36 | 5 | Compare → | |
| 36 | 1 | Compare → | |
| 28 | 2 | View → | |
| 22 | 4 | Compare → | |
| 20 | 4 | Compare → | |
| 16 | 3 | View → |
What the models named instead of Reputation →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Reputation's own site, not checked by Gane.
- For
- multi-location brands
- Price stated
- From our $80/mo Core solution to enterprise CX intelligence
- Starting price
- 80
- Certifications
- HIPAA
- Customers named
- Kia UK, Greystar, Scentregroup-Westfield, NKC Health, German Doner Kebab (GDK), Baptist Memorial Health Care, St Austell Brewery, Spherion Staffing
- Headquarters
- Redwood City, United States
- Founded
- 2006
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 121 of the 138 answers that named Reputation and are not a share of its labels.
Domains cited
380 of the 397 domain citations in answers naming Reputation came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 1 | 2 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 3 | 1 | 5 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.20 | 0 | 2 | 1 | 3 | 6 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 1 | 0 | 1 | 1 | 3 |
| GLM 4.7 FlashX | 1 | 2 | 1 | 0 | 4 |
| MiniMax M2.5 | 0 | 2 | 1 | 0 | 3 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 1 | 1 | 2 | 1 | 5 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 507 | 11 | 2026-09-24 | SEO, Social media | |
| News or press | 338 | 5 | 2026-08-06 | SEO, CRM | |
| Conference or event | 84 | 0 | 2026-02-27 | ||
| Case study | 49 | 2 | 2026-09-25 | ||
| Report or ebook | 9 | 0 | 2026-01-27 | ||
| Webinar or virtual event | 8 | 0 | 2026-01-27 | ||
| Glossary or explainer | 8 | 0 | 2026-01-27 | ||
| Podcast or video | 3 | 0 | 2026-01-27 | ||
| Comparison | 2 | 0 | 2026-01-27 | SEO | |
| Template or tool | 2 | 0 | 2026-01-27 |
Most recent
- 2026-09-25How gdk turned customer feedback into a 3 percernt revenue advantage case study
- 2026-09-24Rep score the trust engine underneath your ai visibility blog
- 2026-09-16Get more google reviews fast with review booster blog
- 2026-08-26Demystifying ai a beginners guide to the terms everyone is talking about blog
- 2026-08-14Handle with care whos delivering your reputation blog
- 2026-08-12Read between the stars using reputation metrics to improve cx and win in ai search blog
Events in person
- July 19, 2026 to July 21, 2026TIADA Conference & ExpoSan Antonio · exhibited
As the event pages on reputation.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page reputation.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.