Birdeye vs Reputation
Two of fourteen models named Birdeye first on the direct prompt; one named Reputation. Birdeye was named by fourteen of the fourteen models and Reputation by thirteen and Birdeye carries 51 labels and Reputation 33, so the shares are not directly comparable.
Named in nine categories this edition.
By Reputation.com, Redwood City, United States, founded 2006. Named in four categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the review and reputation management page.
By framing
BirdeyeFirst choices, of fourteen modelsReputation
Across every category in the November 2026 Edition, Birdeye and Reputation were named in the same answer 123 times, of the 380 answers naming Birdeye and the 138 naming Reputation. In those answers Reputation took the first choice fourteen times and Birdeye thirty-six.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | ||||
| Perplexity Sonar | | | | |||
| Grok 4.20 | | | | | | |
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | | | | |||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | | ||
| GPT-6 Luna | | |||||
| Muse Glimmer 30B | | | |
Birdeye Reputation first choice named as an alternative argued againstblank: not namedEach cell is one answer, Birdeye on the left and Reputation on the right.The direct prompt
Birdeye first, Reputation an alternative
2 of 14 modelsReputation was named in the answer but not as the choice, or not at all.Reputation first, Birdeye an alternative
1 of 14 modelsBirdeye was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
7 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
4 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Birdeye21%#2 of 15Reputation0%#15 of 15Birdeye19%#1 of 12Reputation4%#6 of 12What the models said about Birdeye
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Other Options to Avoid on a Tight Budget - Birdeye and Podium: ... pricing is custom/quote-based and typically higher” Grok 4.20 · budget prompt · hard negative
“Birdeye: Strong all-in-one for review generation, management, and analytics. Excellent for multi-location; AI features and high user ratings (~4.7/5 on Capterra). Good for scaling teams.” Grok 4.20 · scale prompt · first choice
“Birdeye is described as an AI review and reputation platform with listings and messaging... positioned as best for multi-location enterprise with a unified CX suite” Muse Glimmer 30B · comparative prompt · first choice
“Choose Birdeye if: You manage 10+ locations and need an all-in-one solution with listings, messaging, and AI features.” GLM 4.7 FlashX · comparative prompt · first choice
What the models said about Reputation
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Frequent complaints about false promises, skewed algorithms ... Trustpilot scores around 3.3/5 with many calling it a "scam"” Grok 4.20 · negative prompt · hard negative
“Enterprise-focused tools like Yotpo, Reputation.com, or Grade.us can exceed $100\u2013500+/month quickly.” Grok 4.20 · budget prompt · hard negative
“dominate advertising, they typically cost $250 to $500+ per month with locked-in annual contracts” Gemini 3.5 Flash · budget prompt · soft negative
“If your priority is B2B-specific monitoring, social listening and turning feedback into operational insight, Reputation.com is the most explicitly B2B-tuned option.” Muse Glimmer 30B · paraphrase prompt · first choice
“Choose Birdeye or Reputation.com if you're an enterprise managing hundreds of locations” Kimi K2 · comparative prompt · first choice
“Reputation.com is the safest, most robust choice for mid-market B2B” GLM 4.7 FlashX · direct prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.