Yext vs Birdeye
Three of fourteen models named Yext first on the direct prompt; one named Birdeye. Both were named by all fourteen models and Yext carries 66 labels and Birdeye 39, so the shares are not directly comparable.
New York City, United States, founded 2006. Named in five categories this edition.
Named in nine categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the local listings management page.
By framing
YextFirst choices, of fourteen modelsBirdeye
Across every category in the November 2026 Edition, Yext and Birdeye were named in the same answer 172 times, of the 295 answers naming Yext and the 380 naming Birdeye. In those answers Birdeye took the first choice twenty-six times and Yext thirty-nine.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | | | | |
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | ||
| Grok 4.20 | | | | | | |
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | | | |
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | | | |
Yext Birdeye first choice named as an alternative argued againstblank: not namedEach cell is one answer, Yext on the left and Birdeye on the right.The direct prompt
Yext first, Birdeye an alternative
3 of 14 modelsBirdeye was named in the answer but not as the choice, or not at all.Birdeye first, Yext not the choice
1 of 14 modelsYext was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
5 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
5 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Yext0%#12 of 12Birdeye0%#11 of 12What the models said about Yext
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Yext: widely regarded as powerful but notoriously expensive and complex for smaller entities. Users frequently complain about high price hikes and poor support tiers” Qwen 3.7 Flash · negative prompt · hard negative
“Yext is one such platform that has received negative reviews and is not recommended for mid-sized B2B companies” Llama 4 Maverick · negative prompt · hard negative
“Yext – rental model / post-cancellation drift ... "You are renting your citations, not building an asset."” Muse Glimmer 30B · negative prompt · hard negative
“Yext and Uberall both position their products for multi-location brands, with bulk updates, publisher networks, duplicate suppression, and enterprise workflows.” GPT-5.4 mini · scale prompt · first choice
“Yext | Enterprise brands, multi-location franchises | ~$16/month (per platform) | Centralized management, massive publisher network (200+)” GLM 4.7 FlashX · comparative prompt · first choice
“I'd usually recommend Yext if your top priority is centralized listings control, governance, and consistency across many locations” GPT-5.4 mini · paraphrase prompt · first choice
What the models said about Birdeye
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.
“113+ BBB complaints in the last three years... High cost per location (from $299/month).” Grok 4.20 · negative prompt · hard negative
“avoid Birdeye, Yext, Surefire Local, 411 Locals, and Thryv” DeepSeek V4 Flash · negative prompt · hard negative
“Avoid Yext, Uberall, and Birdeye at this stage” DeepSeek V4 Flash · paraphrase prompt · hard negative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.