3 categories · Named, not rankedPlain
Plain is an AI support stack for B2B teams, used for customer support and helpdesk work · plain.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Plain has 3.
Why models recommend it
“Choose Pylon or Plain if your customer relationships live inside shared Slack Connect or Microsoft Teams channels.”Gemini 3.5 Flash · Direct question · alternative
“Choose Plain if your B2B SaaS business relies heavily on Slack, Teams, Discord, APIs, or custom workflows.”Perplexity Sonar · Direct question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Plain, over the 8 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 4 | 1 | View → | |
| 3 | 1 | View → | |
| 3 | 0 | View → | |
| 3 | 0 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Plain's own site, not checked by Gane.
- For
- B2B teams
- Price stated
- Foundation at $35/month, Horizon at $299/month, and custom Frontier.
- Starting price
- 35
- Free plan or trial
- Start for free
- Certifications
- SOC 2 Type II
- Customers named
- Granola, Raycast, Stytch, Sanity, Tinybird, Buildkite, Vercel, Cursor
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 8 of the 8 answers that named Plain and are not a share of its labels.
Domains cited
Nineteen of the twenty-seven domain citations in answers naming Plain came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 127 | 14 | 2026-09-22 | ||
| Case study | 36 | 36 | 2026-09-29 | ||
| Conference or event | 18 | 10 | 2026-09-29 | ||
| Comparison | 17 | 9 | 2026-09-29 | ||
| Template or tool | 2 | 1 | 2026-09-29 | ||
| Glossary or explainer | 2 | 0 | 2026-06-13 |
Most recent
- 2026-09-29Plain - Slack Support Cost Calculator template or tool
- 2026-09-29Pylon comparison
- 2026-09-29Zendesk comparison
- 2026-09-29Fin comparison
- 2026-09-29Intercom comparison
- 2026-09-29Plain — How n8n built AI-first support that handles 60% of tickets automatically case study
Events in person
- September 29, 2026Meet Plain @ The AI ConferenceSan Francisco, USA · speaks
- September 2, 2026Vercel x Plain: Fireside ChatSan Francisco, USA · hosted
- June 24, 2026World Cup Watch PartySan Francisco, USA · hosted
As the event pages on plain.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page plain.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.