“Priced at $15/user/month, Nextiva offers reliable call recording, reporting, and monitoring”Mistral Small · Budget-constrained question · alternative

“Excellent call quality, easy call recording setup, integrates with CRM”DeepSeek V4 Flash · Comparative question · alternative

“Positioned for regulated industries with stronger compliance controls”Kimi K2 · Negative question · alternative

What gives them pause

“Avoid enterprise tools like Nextiva unless you need bundled phone systems”Grok 4.20 · Budget-constrained question · warning

“It's less specialized than Birdeye or Podium but offers good value for existing clients.”Qwen 3.7 Flash · Comparative question · warning

“Generally well‑rated, but a few negative comments about support and integration quirks”GLM 4.7 FlashX · Negative question · warning

Also on the shortlist

The products named in the same answers as Nextiva, over the 34 answers that named it, and how often each was the first choice instead.

Product	Named together	Picked instead
RingCentral Events	12	1	View →
CloudTalk	12	0	View →
Aircall	9	0	View →
JustCall	8	1	View →
Kixie PowerCall	7	0	View →
CallRail	6	2	View →
Gong	6	1	View →
Fireflies.ai	5	2	View →
Five9	5	2	View →
Avoma	5	1	View →

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on Nextiva's own site, not checked by Gane.

For: businesses; small business; Enterprise; Mid Market & Enterprise
Price stated: $15 /user/mo; $25 /user/mo; $75 /user/mo; From $ 75 /agent/mo; from $99/mo
Starting price: 15
Free plan or trial: No credit card required for demo
Integrations: 20 · 32 (its own pages disagree)
Certifications: HIPAA, SOC 2 Type II, ISO 27001, PCI DSS, GDPR
Customers named: Hyundai, DHL, Nothing Bundt Cakes, Franklin Street, Tabarka Studio, Shelby American, Cedar Financial, NEBA

Visit nextiva.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Nextiva came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 33 of the 34 answers that named Nextiva and are not a share of its labels.

Domains cited

cloudtalk.io10

justcall.io10

blog.hubspot.com8

crazyegg.com8

g2.com8

capterra.com7

nextiva.comIts own site7

outrightsystems.org7

softwareadvice.com6

outreach.ai5

Sixty-nine of the seventy-six domain citations in answers naming Nextiva came from a third party's page.

Pages cited

blog.hubspot.com/sales/sales-dialer-software5

cloudtalk.io/blog/phone-recording-system-for-small-businesses5

crazyegg.com/blog/best-auto-dialer-software5

outrightsystems.org/blog/call-recording-software-for-smb5

blog.hubspot.com/sales/call-recording-software3

cloudtalk.io/blog/best-conversation-intelligence-software3

cloudtalk.io/blog/call-recording-services3

crazyegg.com/blog/best-reputation-management-software3

Pages are listed as the models cited them.

By model

How each model answered on Nextiva across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

Model	First choice	Alternative	Mention	Warning	Labels
Claude Haiku 4.5	0	0	0	0	0
GPT-5.4 mini	0	0	0	0	0
Gemini 3.5 Flash	0	0	0	0	0
Perplexity Sonar	0	0	0	0	0
Grok 4.20	0	0	1	1	2
Mistral Small	0	1	2	0	3
DeepSeek V4 Flash	0	1	2	0	3
Llama 4 Maverick	0	0	0	0	0
Qwen 3.7 Flash	0	0	1	1	2
Kimi K2	0	2	0	0	2
GLM 4.7 FlashX	0	1	0	1	2
MiniMax M2.5	0	3	0	0	3
GPT-6 Luna	0	0	0	0	0
Muse Glimmer 30B	1	0	4	0	5

What it publishes

Addresses on nextiva.com

1,499

subdomains included

Content

1,220

counted in the table below

Documentation

Product · Integration

107 · 33

Kind	Pages	Last 90 days	Latest	Categories named
Blog	794	39	2026-09-28	CRM, Social media
Glossary or explainer	166	3	2026-09-26	CRM, Dialers
Comparison	116	18	2026-09-26
Case study	86	5	2026-09-19
News or press	44	0	2026-02-17
Conference or event	8	0	2026-04-20
Template or tool	6	0	2025-12-10

Most recent

2026-09-28Call center turnover rates blog
2026-09-28Computer telephony integration blog
2026-09-28Voice of customer programs blog
2026-09-26What is a sip phone glossary or explainer
2026-09-26Business communication app blog
2026-09-26Best virtual receptionist services blog

How it is countedHide how it is counted

Every page nextiva.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.