Index › GTM › Products › HubSpot Chatbot · November 2026 Edition
2 categories · Named, not ranked

HubSpot Chatbot

HubSpot Chatbot is a chatbot tool from HubSpot for customer support and conversational use · hubspot.com ↗

–Too few to rank
5/14Models named it
1First choices
3Warnings
November 2026 Edition · all company sizes counted.
Ranked inChatbots and conversational AI for support #12 mid-marketConversational marketing platforms #26
What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. HubSpot Chatbot has 6.

Why models recommend it

“For absolute beginners with zero budget, start with HubSpot or tawk.to.”MiniMax M2.5 · Budget-constrained question · first choice
“HubSpot Chatbot (Top Free Option): Completely free for basic use with unlimited users.”Grok 4.20 · Budget-constrained question · alternative
“HubSpot Chatbot (if you're already on HubSpot)”Muse Glimmer 30B · Direct question · alternative
“Best if You're Already on HubSpot”Kimi K2 · Direct question · alternative

What gives them pause

“Would I recommend using HubSpot chatbot for your chatflow automations? I would say – no.”Muse Glimmer 30B · Negative question · warning

Also on the shortlist

The products named in the same answers as HubSpot Chatbot, over the 11 answers that named it, and how often each was the first choice instead.

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on HubSpot Chatbot's own site, not checked by Gane.

For
website visitors, prospects, and customers
Price stated
Free and premium features available.
Starting price
Free
Free plan or trial
available for free with no credit card required
Headquarters
Cambridge, United States
Founded
2006
Visit hubspot.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named HubSpot Chatbot came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 11 of the 11 answers that named HubSpot Chatbot and are not a share of its labels.

Domains cited

capterra.com7
g2.com5
chatimize.com4
marketbetter.ai4
sobot.io4
captiwate.com3
fitsmallbusiness.com3
getapp.com3
openassistantgpt.io3
research.oz.spotlightar.com3

Thirty-nine of the thirty-nine domain citations in answers naming HubSpot Chatbot came from a third party's page.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on HubSpot Chatbot across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.2001001
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K201001
GLM 4.7 FlashX00000
MiniMax M2.510102
GPT-6 Luna00000
Muse Glimmer 30B01012