2 categories · Named, not rankedCapacity
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Capacity has 3.
Why models recommend it
No positive label carried a quote.
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Capacity, over the 5 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 3 | 0 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Capacity's own site, not checked by Gane.
- For
- mid-market and enterprise contact centers — typically organizations running 50 to 500+ agents across industries like healthcare, retail, financial services and insurance
- Price stated
- Flexible pricing that grows with your business
- Integrations
- 270 · 250 (its own pages disagree)
- Certifications
- HIPAA, SOC 2 Type II, GDPR, CCPA, ISO 27001
- Hosting
- United States, Canada, United Kingdom, Australia, EU
- Customers named
- Culligan Water, Callzilla, NRTC, NHS, AAA, DSW, Valvoline, YMCA of Greater Dayton
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 5 of the 5 answers that named Capacity and are not a share of its labels.
Domains cited
Ten of the fourteen domain citations in answers naming Capacity came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 1 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 413 | 53 | 2026-09-18 | ||
| Glossary or explainer | 343 | 33 | 2026-09-28 | ||
| Case study | 39 | 0 | 2026-06-24 | ||
| Comparison | 38 | 7 | 2026-09-11 | ||
| News or press | 24 | 10 | 2026-09-09 | ||
| Conference or event | 17 | undated | |||
| Webinar or virtual event | 16 | 0 | 2021-10-20 | ||
| Podcast or video | 3 | undated | |||
| Template or tool | 2 | 0 | 2026-04-22 | ||
| Report or ebook | 1 | undated |
Most recent
- 2026-09-28Explicit knowledge glossary or explainer
- 2026-09-28Institutional knowledge glossary or explainer
- 2026-09-28Speech to text glossary or explainer
- 2026-09-28Text to speech glossary or explainer
- 2026-09-23Tacit knowledge glossary or explainer
- 2026-09-23Conversation intelligence glossary or explainer
How it is countedHide how it is counted
Every page capacity.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.