Index › GTM › Products › 3CX · November 2026 Edition
2 categories · Named, not ranked

3CX

3CX is a business phone system that also serves as a contact center platform · 3cx.com ↗

–Too few to rank
8/14Models named it
1First choices
2Warnings
November 2026 Edition · all company sizes counted.
Ranked inContact center platforms #26 mid-marketCall tracking platforms #65
What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. 3CX has 3.

Why models recommend it

“If you have a large team but a tiny budget: Go with 3CX”Gemini 3.5 Flash · Budget-constrained question · alternative
“3CX is the standard for budget PBX systems”Qwen 3.7 Flash · Budget-constrained question · alternative

What gives them pause

“Low Trustpilot rating (~2.5/5), with complaints about reliability, updates causing disruptions, and support quality.”Grok 4.20 · Negative question · warning

Also on the shortlist

The products named in the same answers as 3CX, over the 10 answers that named it, and how often each was the first choice instead.

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on 3CX's own site, not checked by Gane.

For
companies with 25+ users
Price stated
3CX is priced per system, per year — you pay for capacity, not per seat.
Starting price
600
Free plan or trial
Try it FREE; Start your free trial; 100% free. No credit card required.
Hosting
Amazon, Digital Ocean, Azure, Google, Windows, Linux
Customers named
NHS, Porsche Inter Auto, Douglas County School District, Ascenty, Landkreis Rhön-Grabfeld, Argus Group, Club Med, Phillips
Visit 3cx.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named 3CX came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 9 of the 10 answers that named 3CX and are not a share of its labels.

Domains cited

nextiva.com7
capterra.com6
softwareadvice.com6
callcenterstudio.com5
sobot.io4
dialpad.com3
forbes.com3
g2.com3
getvoip.com2
justcall.io2

Forty-one of the forty-one domain citations in answers naming 3CX came from a third party's page.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on 3CX across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash01001
Perplexity Sonar00000
Grok 4.2000011
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash01001
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

What it publishes

Addresses on 3cx.com
83,423
subdomains included
Content
3,981
counted in the table below
Documentation
622
Product · Integration
1 · 61
KindPagesLast 90 days2025-11 to 2026-10LatestCategories named
Blog1,28672026-10-05
Conference or event818undated
News or press756undated
Report or ebook455undated
Comparison29812026-10-02
Case study171undated
Webinar or virtual event99undated
Glossary or explainer96undated
Template or tool2undated

Most recent

How it is countedHide how it is counted

Every page 3cx.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.