IT service management · Named, not rankedCherwell Service Management
Cherwell Service Management is an IT service management product from Ivanti · ivanti.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Cherwell Service Management has 2.
Why models recommend it
No positive label carried a quote.
What gives them pause
“Almost universally derided in IT circles... Proceed with extreme caution, especially the cloud offering.”DeepSeek V4 Flash · Negative question · warning
“Do not purchase Cherwell, and if you are currently using it, you should be mid-migration.”Gemini 3.5 Flash · Negative question · warning
Also on the shortlist
The products named in the same answers as Cherwell Service Management, over the 5 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 4 | 1 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 3 | 0 | View → | |
| 3 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 1 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Cherwell Service Management's own site, not checked by Gane.
- Integrations
- 1000
- Certifications
- SOC 2, ISO 27001
- Customers named
- University of Oxford, Service Corporation International, Ella, Victoria University, SouthStar Bank, Memorial Health System
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 4 of the 5 answers that named Cherwell Service Management and are not a share of its labels.
Domains cited
Twelve of the fourteen domain citations in answers naming Cherwell Service Management came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 3,154 | 15 | 2026-09-17 | UEM | |
| Webinar or virtual event | 690 | 3 | 2026-09-15 | UEM, GRC | |
| News or press | 444 | 56 | 2026-08-31 | UEM, ZTNA | |
| Case study | 85 | 1 | 2026-09-17 | UEM | |
| Comparison | 48 | 0 | 2026-01-29 | UEM, ZTNA | |
| Conference or event | 45 | 0 | 2026-01-30 | ||
| Glossary or explainer | 43 | 0 | 2025-07-29 | UEM | |
| Podcast or video | 30 | 0 | 2022-11-24 | ||
| Report or ebook | 29 | undated | |||
| Template or tool | 6 | 0 | 2025-01-22 |
Most recent
- 2026-09-17Trusted data autonomous endpoint management blog
- 2026-09-17Morgan sindall group case study
- 2026-09-16Financial sector vulnerability management blog
- 2026-09-15Advancing ivanti s commitment to modern cloud connected cybersecurity in europe blog
- 2026-09-15Supply chain productivity maximized practical use cases for ivanti velocity webinar or virtual event
- 2026-09-09September patch tuesday webinar or virtual event
Events in person
- June 24, 2026Ivanti LIVE!Metropolitan Club, New York, United States · hosted
- June 17, 2026Ivanti LIVE!Tour Égée, Paris, France · hosted
- June 16, 2026Ivanti LIVE!Mercedes-Benz World Weybridge, London, United Kingdom · hosted
- June 9, 2026Ivanti LIVE!National Military Museum, Soesterberg, Netherlands · hosted
- May 28, 2026Ivanti LIVE!Green Patio, Madrid, Spain · hosted
- May 19, 2026Ivanti LIVE!Zinc Fed Square, Melbourne, Australia · hosted
- April 29, 2026Ivanti LIVE!Porsche Experience Center, Leipzig, Germany · hosted
- April 21, 2026Ivanti LIVE!POST HTX, Houston, United States · hosted
- reported February 2026SDI ConferenceBirmingham · exhibited
As the event pages on ivanti.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page ivanti.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name UEM (69); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.