HR help desk and case management · RankedSuptask
Suptask is a ticketing system and help desk that runs inside Slack · suptask.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Zoho People is first at 18%.
Zoho Desk is first at 22%.
ServiceNow HR Service Delivery is first at 58%.
Why models recommend it
“Zoho Desk ($7 /agent /mo) or Suptask ($7 /agent /mo) offer the best value”GLM 4.7 FlashX · Budget-constrained question · alternative
“Choose Suptask if most employee questions already arrive in Slack.”Perplexity Sonar · Budget-constrained question · alternative
“Suptask – Slack-native HR ticketing.”Muse Glimmer 30B · Budget-constrained question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Suptask, over the 19 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 13 | 8 | View → | |
| 13 | 4 | View → | |
| 11 | 1 | View → | |
| 10 | 3 | View → | |
| 10 | 2 | View → | |
| 10 | 0 | View → | |
| 7 | 0 | View → | |
| 6 | 1 | View → | |
| 5 | 0 | View → | |
| 4 | 2 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Suptask's own site, not checked by Gane.
- For
- any team; internal teams such as IT, HR, Finance, Product, Engineering, Revenue Operations, Sales Operations, and Customer Support
- Price stated
- 14-day free trial; No credit card required; lowPrice 0; highPrice 8.00
- Starting price
- 0
- Free plan or trial
- 14-day free trial; Get started for free; No credit card required
- Certifications
- SOC 2 Type II, GDPR, HIPAA
- Customers named
- Strada, Boundless Life, Agency Analytics, Kicksaw
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 19 of the 19 answers that named Suptask and are not a share of its labels.
Domains cited
Fifty-six of the seventy-one domain citations in answers naming Suptask came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 268 | 73 | 2026-09-22 | ||
| Glossary or explainer | 22 | 9 | 2026-08-05 | ||
| Comparison | 17 | 3 | 2026-08-05 | ||
| Case study | 4 | undated | |||
| Template or tool | 4 | undated | |||
| Conference or event | 2 | undated | |||
| Report or ebook | 1 | undated |
Most recent
- 2026-09-22Human resource management blog
- 2026-08-31Best practices ecommerce customer service blog
- 2026-08-28Hris system blog
- 2026-08-28Leave of absence blog
- 2026-08-28Role of hr in onboarding blog
- 2026-08-25Best it ticketing system blog
How it is countedHide how it is counted
Every page suptask.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.