HelpJet is a chatbot product for support and HR, used to answer routine questions such as FAQs across multiple channels · helpjet.com ↗
A product needs 10 labels in a category before a share is stated. HelpJet has 3.
“If you want AI‑assisted customer support on top of a KB → HelpJet (Free Plan)”GLM 4.7 FlashX · Budget-constrained question · alternative
“HelpJet and Freshdesk are also strong contenders”Mistral Small · Budget-constrained question · alternative
“Strong Contender: HelpJet”DeepSeek V4 Flash · Budget-constrained question · alternative
No model argued against it.
The products named in the same answers as HelpJet, over the 3 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 2 | 2 | View → | |
| 2 | 0 | View → | |
| 1 | 1 | View → | |
| 1 | 1 | View → | |
| 1 | 1 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
Stated on HelpJet's own site, not checked by Gane.
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 3 of the 3 answers that named HelpJet and are not a share of its labels.
Fourteen of the fourteen domain citations in answers naming HelpJet came from a third party's page.
Pages are listed as the models cited them.
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 10 | 3 | 2026-10-03 | ||
| Comparison | 8 | 1 | 2026-08-08 | ||
| Template or tool | 6 | undated | |||
| Glossary or explainer | 1 | 0 | 2026-07-06 | ||
| News or press | 1 | undated |
Every page helpjet.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read October 5, 2026.