2 categories · Named, not rankedHello Customer
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Hello Customer has 7.
Why models recommend it
“Hello Customer - Best for mid-market teams that want insight turned into action”Llama 4 Maverick · Paraphrase question · first choice
“Hello Customer – Best for mid-market teams that want actionable insights.”Mistral Small · Paraphrase question · first choice
“For turning existing customer feedback into prioritised action with limited headcount: Hello Customer.”Muse Glimmer 30B · Paraphrase question · alternative
“3. Hello Customer (Best for Mid-Market Teams)”MiniMax M2.5 · Paraphrase question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Hello Customer, over the 8 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 6 | 0 | View → | |
| 5 | 0 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 3 | 0 | View → | |
| 2 | 2 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 8 of the 8 answers that named Hello Customer and are not a share of its labels.
Domains cited
Twenty-five of the thirty-three domain citations in answers naming Hello Customer came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 1 | 0 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 1 | 0 | 1 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 1 | 0 | 2 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 65 | 37 | 2026-09-15 | ||
| Case study | 17 | 3 | 2026-07-16 | ||
| Comparison | 8 | 8 | 2026-08-03 | ||
| Conference or event | 1 | 1 | 2026-09-09 | ||
| Podcast or video | 1 | 1 | 2026-09-04 | ||
| News or press | 1 | undated |
Most recent
- 2026-09-15Customer experience roi blog
- 2026-09-14Personalized customer experience blog
- 2026-09-14Customer retention strategies blog
- 2026-09-13Key driver analysis blog
- 2026-09-13Customer experience design blog
- 2026-09-09Customer experience conferences conference or event
How it is countedHide how it is counted
Every page hellocustomer.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.