Index › GTM › Products › Featurebase · November 2026 Edition
2 categories · Named, not ranked

Featurebase

Featurebase is a customer support and feedback platform for product-led SaaS and software teams · featurebase.app ↗

–Too few to rank
5/14Models named it
0First choices
0Warnings
November 2026 Edition · all company sizes counted.
Ranked inCustomer intelligence and data science #66 mid-marketKnowledge base and self-service #63
What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. Featurebase has 2.

Why models recommend it

“Featurebase offers a free plan and combines support, feedback analysis, and CSAT/NPS surveys in one tool”Claude Haiku 4.5 · Budget-constrained question · alternative

What gives them pause

No model argued against it.

Also on the shortlist

The products named in the same answers as Featurebase, over the 5 answers that named it, and how often each was the first choice instead.

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on Featurebase's own site, not checked by Gane.

For
SaaS teams
Price stated
Pricing
Starting price
Free
Free plan or trial
Start for free
Certifications
GDPR, CCPA, SOC 2 Type II
Hosting
🇪🇺
Customers named
Rize, Lovable, The Despatch Company, Profound, Elementor, Hedra, SocialBu, Amplemarket
Visit featurebase.app ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Featurebase came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 4 of the 5 answers that named Featurebase and are not a share of its labels.

Domains cited

featurebase.appIts own site4
customergauge.com2
productlift.dev2
asknicely.com1
capterra.ca1
capterra.co.uk1
capterra.com1
chattermill.com1
docmost.com1
document360.com1

Eleven of the fifteen domain citations in answers naming Featurebase came from a third party's page.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on Featurebase across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.501001
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.2000000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00101

What it publishes

Addresses on featurebase.app
9,755
subdomains included
Content
892
counted in the table below
Documentation
693
Product · Integration
14 · 10
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog413862026-09-29CRM, Knowledge base
Comparison315undated
Case study79undated
Podcast or video32undated
Glossary or explainer2572026-08-20
News or press14undated
Template or tool602026-06-03
Report or ebook502026-06-01
Conference or event3undated

Most recent

How it is countedHide how it is counted

Every page featurebase.app exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.