4 categories · RankedCapterra
Capterra is a B2B software review site owned by Gartner · capterra.com ↗
Gane, the publisher, sells software in Competitive intel, where this product is measured. It is measured there by the same method as every other product. How the conflict is handled.
Why models recommend it
“with G2 or Capterra (to collect structured customer reviews)”Gemini 3.5 Flash · Paraphrase question · alternative
“G2, Capterra, and Trustpilot”Gemini 3.5 Flash · Budget-constrained question · alternative
What gives them pause
“Capterra says it verifies reviews and uses moderation, but it also clearly notes incentives and referral relationships exist.”GPT-5.4 mini · Negative question · warning
Also on the shortlist
The products named in the same answers as Capterra, over the 26 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 20 | 3 | View → | |
| 12 | 4 | View → | |
| 10 | 3 | View → | |
| 8 | 2 | View → | |
| 8 | 0 | View → | |
| 7 | 1 | View → | |
| 4 | 2 | View → | |
| 4 | 1 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Capterra's own site, not checked by Gane.
- For
- business leaders; organizations looking to find, compare, and choose software
- Price stated
- Capterra is free for users.
- Free plan or trial
- Capterra is free for users.
- Headquarters
- Virginia, United States
- Founded
- 1999
- Also from Gartner
- Gartner Peer Insights
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 19 of the 26 answers that named Capterra and are not a share of its labels.
Domains cited
Fifty-six of the sixty-seven domain citations in answers naming Capterra came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 2 | 1 | 0 | 3 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 2 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 2,129 | undated | CRM, SEO | ||
| Comparison | 150 | undated | CRM, SEO | ||
| Glossary or explainer | 120 | undated | CRM, SEO | ||
| Webinar or virtual event | 58 | undated | |||
| Report or ebook | 53 | undated | |||
| Podcast or video | 15 | undated | |||
| Template or tool | 11 | undated | SEO | ||
| Conference or event | 6 | undated | |||
| Case study | 1 | undated | |||
| News or press | 1 | undated |
How it is countedHide how it is counted
Every page capterra.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (41); 0 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.