2 categories · RankedBotpress
Botpress is an AI agent platform for customer support, built for enterprise teams that need to deploy conversational agents · botpress.com ↗
Gane, the publisher, sells software in AI marketing agents, where this product is measured. It is measured there by the same method as every other product. How the conflict is handled.
Why models recommend it
“Choose Rasa, Botpress, or Dialogflow CX when maximum technical control matters more than fast deployment.”Perplexity Sonar · Comparative question · alternative
“For more technical teams wanting customization, Botpress is a solid alternative.”Mistral Small · Direct question · alternative
“If you have developers and want full control → Botpress or Rasa”Qwen 3.7 Flash · Paraphrase question · alternative
“open-source, highly customizable, good for complex, custom bots”GLM 4.7 FlashX · Comparative question · alternative
What gives them pause
“Botpress and other developer-first platforms: Avoid them if there is no technical owner.”Perplexity Sonar · Negative question · warning
“For heavy customization, but they require more dev resources.”Grok 4.20 · Direct question · warning
Also on the shortlist
The products named in the same answers as Botpress, over the 25 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 20 | 5 | View → | |
| 14 | 3 | View → | |
| 13 | 2 | View → | |
| 9 | 0 | View → | |
| 7 | 1 | View → | |
| 7 | 0 | View → | |
| 7 | 0 | View → | |
| 7 | 0 | View → | |
| 6 | 0 | View → | |
| 6 | 0 | View → |
What the models named instead of Botpress →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Botpress's own site, not checked by Gane.
- For
- customer support
- Price stated
- No per-seat cost.
- Starting price
- 0
- Free plan or trial
- Free tier available
- Certifications
- SOC 2, GDPR
- Customers named
- Super Dispatch, HOSTIFAI, WAIVER GROUP, EXTENDLY, Fromages d'ici, 24hassistance, myProtectify, ASISPO
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 22 of the 25 answers that named Botpress and are not a share of its labels.
Domains cited
Fifty-one of the sixty-two domain citations in answers naming Botpress came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.20 | 0 | 0 | 1 | 1 | 2 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 2 | 0 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 406 | 33 | 2026-09-22 | SEO, CRM | |
| Glossary or explainer | 137 | 0 | 2026-01-16 | ||
| Comparison | 57 | 33 | 2026-09-09 | ||
| Report or ebook | 31 | 0 | 2026-01-15 | ||
| Case study | 28 | 26 | 2026-09-23 | ||
| Webinar or virtual event | 3 | undated |
Most recent
- 2026-09-23How 24hassistance increased NPS by 129%, cut AI costs in half, and automated 87% of support queries case study
- 2026-09-2324hassistance case study
- 2026-09-22How to Add an AI Chatbot to a Website blog
- 2026-09-22Ai chatbot for website blog
- 2026-09-20The 10 Best AI Agents for Customer Support in 2026 blog
- 2026-09-20Top 5 Chatbots for Hubspot CRM blog
How it is countedHide how it is counted
Every page botpress.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.