Professional services automation for small business buyers
Asked as “professional services automation platform”, and as “PSA tool for project billing and utilization”, on behalf of a small B2B company. 60 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each. Added to the November 2026 Edition.
Standing · first-choice share
22%
Contested · Productive 17%
22BigTime PSA17Productive08Avaza53others
22% of first choices, contested.
Since October 2026▼−16Since October 2026: 38% → 22%, −16 points. Past the 10-point floor: movement.BigTime PSA held the lead, −16 points on 38%, past the floor.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small businessBigTime PSA22%Contested▼−16Since October 2026: 38% → 22%, −16 points. Past the 10-point floor: movement.This pageMid-market
Kantata28%Contested↗new leaderNew leader since October 2026: Kantata (28%) replaces BigTime PSA (29% then, 19% now), 9 points clear, inside the 10-point floor.Standing →EnterpriseKantata50%Clear leader▲+6Since October 2026: 44% → 50%, +6 points. Inside the 10-point floor: within noise.Standing →
Kantata28%Contested↗new leaderNew leader since October 2026: Kantata (28%) replaces BigTime PSA (29% then, 19% now), 9 points clear, inside the 10-point floor.Standing →EnterpriseKantata50%Clear leader▲+6Since October 2026: 44% → 50%, +6 points. Inside the 10-point floor: within noise.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince October 2026
01BigTime PSA22%8%59accepted challenger▼−16Since October 2026: 38% → 22%, −16 points. Past the 10-point floor: movement.38% → 22%
02
Productive17%2%44accepted challenger▼−1Since October 2026: 18% → 17%, −1 point. Inside the 10-point floor: within noise.18% → 17%
Productive17%2%44accepted challenger▼−1Since October 2026: 18% → 17%, −1 point. Inside the 10-point floor: within noise.18% → 17%03
Scoro8%13%53accepted challenger▲+3Since October 2026: 5% → 8%, +3 points. Inside the 10-point floor: within noise.5% → 8%
Scoro8%13%53accepted challenger▲+3Since October 2026: 5% → 8%, +3 points. Inside the 10-point floor: within noise.5% → 8%05
Avaza8%0%17accepted challenger▲+3Since October 2026: 5% → 8%, +3 points. Inside the 10-point floor: within noise.5% → 8%
Avaza8%0%17accepted challenger▲+3Since October 2026: 5% → 8%, +3 points. Inside the 10-point floor: within noise.5% → 8%06
Accelo5%14%36accepted challenger▲+5Since October 2026: 0% → 5%, +5 points. Inside the 10-point floor: within noise.0% → 5%
Accelo5%14%36accepted challenger▲+5Since October 2026: 0% → 5%, +5 points. Inside the 10-point floor: within noise.0% → 5%07
Plaky5%0%10accepted challenger▲+3Since October 2026: 2% → 5%, +3 points. Inside the 10-point floor: within noise.2% → 5%
Plaky5%0%10accepted challenger▲+3Since October 2026: 2% → 5%, +3 points. Inside the 10-point floor: within noise.2% → 5%08
Ravetree5%0%11accepted challenger▲+1Since October 2026: 4% → 5%, +1 point. Inside the 10-point floor: within noise.4% → 5%
Ravetree5%0%11accepted challenger▲+1Since October 2026: 4% → 5%, +1 point. Inside the 10-point floor: within noise.4% → 5%09
Rocketlane3%6%16accepted challenger▲+1Since October 2026: 2% → 3%, +1 point. Inside the 10-point floor: within noise.2% → 3%
Rocketlane3%6%16accepted challenger▲+1Since October 2026: 2% → 3%, +1 point. Inside the 10-point floor: within noise.2% → 3%10
Ruddr3%0%10accepted challenger▼−4Since October 2026: 7% → 3%, −4 points. Inside the 10-point floor: within noise.7% → 3%
Ruddr3%0%10accepted challenger▼−4Since October 2026: 7% → 3%, −4 points. Inside the 10-point floor: within noise.7% → 3%11
Teamwork.com2%5%22accepted challenger=heldSince October 2026: 2% → 2%, ±0 points. Inside the 10-point floor: within noise.2% → 2%
Teamwork.com2%5%22accepted challenger=heldSince October 2026: 2% → 2%, ±0 points. Inside the 10-point floor: within noise.2% → 2%12Syncro2%6%18accepted challenger=heldSince October 2026: 2% → 2%, ±0 points. Inside the 10-point floor: within noise.2% → 2%
13Autotask2%35%20criticized challenger▲+2Since October 2026: 0% → 2%, +2 points. Inside the 10-point floor: within noise.0% → 2%
Show the three products at 0%, ordered by negative rate
15
Certinia Professional Services Cloud0%94%17criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
Certinia Professional Services Cloud0%94%17criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%16Kantata0%80%41criticized challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 10-point floor: within noise.2% → 0%
Kantata0%80%41criticized challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 10-point floor: within noise.2% → 0%14
ConnectWise PSA0%80%10criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
ConnectWise PSA0%80%10criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%The floor is 10 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. Both editions asked the same fourteen models. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
For buyers
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not small business.
All twenty-one head-to-head pages: the top seven products, each against each
Kantata vs Teamwork.comKantata vs ScoroKantata vs Certinia Professional Services CloudBigTime PSA vs AvazaBigTime PSA vs ProductiveBigTime PSA vs Teamwork.comBigTime PSA vs ScoroBigTime PSA vs Certinia Professional Services CloudAvaza vs ProductiveAvaza vs Teamwork.comAvaza vs ScoroAvaza vs Certinia Professional Services CloudProductive vs Teamwork.comProductive vs ScoroProductive vs Certinia Professional Services CloudTeamwork.com vs ScoroTeamwork.com vs Certinia Professional Services CloudScoro vs Certinia Professional Services Cloud
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
B01
0203
0405060708091011S12
A13
141516Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01BigTime PSA22%
02Productive17%
Productive17%03Scoro8%
Scoro8%04Rize8%
Rize8%05Avaza8%
Avaza8%06Accelo5%
Accelo5%07Plaky5%
Plaky5%08Ravetree5%
Ravetree5%09Rocketlane3%
Rocketlane3%10Ruddr3%
Ruddr3%11Teamwork.com2%
Teamwork.com2%12Syncro2%
13Autotask2%
14ConnectWise PSA0%
ConnectWise PSA0%15Certinia Professional Services Cloud0%
Certinia Professional Services Cloud0%16Kantata0%
Kantata0%What they warned about
Five of fourteen models held their first choice under the paraphrase. GPT-5.4 mini, Gemini 3.5 Flash, Grok 4.20, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Kantata80%
33 of 41 labels negative · 14 of 14 models · 8 hard negative
“The platform is overkill for small to mid-sized agencies—the configuration overhead and learning curve outweigh the benefits” Claude Haiku 4.5, negative prompt
Certinia Professional Services Cloud94%
16 of 17 labels negative · 10 of 14 models · 6 hard negative
“Platforms to Avoid or Be Cautious About ... Certinia ... the platform dependency and complexity can be overwhelming.” Kimi K2, negative prompt
ConnectWise PSA80%
8 of 10 labels negative · 8 of 14 models · 2 hard negative
“Why to avoid: - Complex interface: Confusing menus and lengthy processes” GLM 4.7 FlashX, negative prompt
Autotask
35%
7 of 20 labels negative · 7 of 14 models · 3 hard negative
“users find the *complex usability frustrating, particularly due to confusing menus and lengthy processes*; a *steep learning curve in Autotask*” Muse Glimmer 30B, negative prompt
What they cite
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted.
Sites the answers cite
79 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 907 links across 155 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 252 answers across every segment cited this index's own page for the category.
vendor site · G245 answers · 74 citations · 14 models
42 answers · 67 citations · 12 models
vendor site · Rize32 answers · 40 citations · 11 models
vendor site · Capterra30 answers · 54 citations · 10 models
vendor site · BigTime29 answers · 52 citations · 9 models
vendor site · Teamwork.com27 answers · 32 citations · 13 models
vendor site · Avaza23 answers · 31 citations · 11 models
vendor site · Ravetree21 answers · 25 citations · 10 models
vendor site · Operating.app20 answers · 27 citations · 9 models
vendor site · Plaky19 answers · 19 citations · 8 models
17 answers · 17 citations · 8 models
vendor site · Scoro16 answers · 21 citations · 9 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
39 answers · 12 models
35 answers · 10 models
32 answers · 11 models
23 answers · 11 models
22 answers · 10 models
19 answers · 8 models
15 answers · 8 models
15 answers · 7 models
13 answers · 8 models
12 answers · 8 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best professional services automation platform”, “professional services automation platform”, “professional services automation platforms”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| BigTime PSA bigtime.net | 22% | 130 | 30,730 | $2,221 | 30 | |||
| Productive productive.io | 17% | 80 | 60,500 | 1,234,021 | 102,038 | $1,647 | 61 | 3 |
| Scoro scoro.com | 8% | 112 | 1,300 | 23 | 4,736 | 51 | 1 | |
| Rize rize.io | 8% | 21 | ||||||
| Avaza avaza.com | 8% | 30 | 720 | 5 | 3,604 | 18 | ||
| Accelo accelo.com | 5% | 70 | 1,300 | 14 | 9,819 | 9 | ||
| Plaky plaky.com | 5% | 14 | ||||||
| Ravetree ravetree.com | 5% | 12 | 3 | |||||
| Rocketlane rocketlane.com | 3% | 66 | 3,600 | 52 | 15,010 | $7,649 | 55 | |
| Ruddr ruddr.com | 3% | 22 | 590 | 1 | 1,261 | $27,130 | 14 |
Google's top ten for the three searches hold 23 sites; 3 of them are among the sites the models cited here (g2.com, ravetree.com, scoro.com). The first result for “best professional services automation platform” is atera.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best professional services automation platform for a small B2B company?”Paraphrase“Which PSA tool for project billing and utilization would you recommend to a small business that sells to other businesses?”Comparative“What are the top professional services automation platforms for a small team and how do they differ?”Budget-constrained“What is the best professional services automation platform for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a professional services automation platform. What should we look at?”Negative“Which professional services automation platforms should a small business avoid or be cautious about?”
Claude Haiku 4.5BigTime PSABigTime PSAHeldBigTime PSABigTime PSAno first choiceagainst: Accelo, Autotask PSA, BigTime PSA, ConnectWise Manage, Kantata, Rocketlane
Three alternatives
BQE CORE, ClickUp, ScoroFour alternatives
Avaza, Kantata, Scoro, Teamwork.comThree alternatives
Avaza, Ruddr, WrikeFive alternatives
Avaza, Polaris PSA, Productive, Rocketlane, SyncroGPT-5.4 miniScoroagainst: KantataBigTime PSAChangedno first choiceagainst: KantataRuddragainst: Scorono first choiceagainst: Certinia Professional Services Cloud, ConnectWise PSA, Deltek Vantagepoint, Kantata PSA, Planview AdaptiveWork, SAP Cloud ERP, SAP S/4HANA, SuiteProjects Pro, Workday PSA
Three alternatives
BigTime PSA, Productive, ProjectorFour alternatives
Autotask, Ruddr, Scoro, SyncroSix alternatives
Autotask, BigTime PSA, Rocketlane, Ruddr, Scoro, SyncroThree alternatives
BigTime PSA, Syncro, Teamwork.comGemini 3.5 FlashScoroagainst: Asana, Certinia Professional Services Cloud, Kantata, TrelloProductive, RuddrChangedProductiveagainst: Certinia Professional Services Cloud, Kantata, NetSuite OpenAirProductive, Syncroagainst: Autotask, ConnectWise, Kantata, ScoroProductiveagainst: FinancialForce, Kantata, SAP S/4HANA, Salesforceagainst: Certinia Professional Services Cloud, ConnectWise PSA, Datto Autotask, Deltek Vantagepoint, Kantata SX, Kaseya BMS, Oracle NetSuite OpenAir, Planview ChangePoint, SAP S/4HANA Cloud for Services
Six alternatives
Accelo, BigTime PSA, HaloPSA, Productive, Rocketlane, SuperOpsFour alternatives
BigTime PSA, Harvest, Rocketlane, Runn.ioSix alternatives
Accelo, Ruddr, Scoro, SuperOps, Syncro, Teamwork.comSeven alternatives
Atera, ClickUp, Clockify, Harvest, Ruddr, SuperOps.ai, Teamwork.comFour alternatives
Accelo, BigTime PSA, Forecast.app, ScoroPerplexity SonarBigTime PSAagainst: Teamwork.comBigTime PSAHeldagainst: KantataProductiveAvazaagainst: Syncrono first choiceagainst: Autotask, BQE CORE, BigTime PSA, Certinia Professional Services Cloud, ConnectWise PSA, Kantata, NetSuite OpenAir, Scoro, Workday PSA
Two alternatives
Avaza, ScoroTwo alternatives
Productive, Teamwork.comFive alternatives
BigTime PSA, Rocketlane, Ruddr, Scoro, Teamwork.comTwo alternatives
Plaky, ProductiveGrok 4.20Rocketlaneagainst: Certinia Professional Services Cloud, Kantata, Klient PSA, NetSuiteProductiveChangedagainst: Certinia Professional Services Cloud, KantataBigTime PSAagainst: Deltek Vantagepoint, Kantata, UnanetBigTime PSAno first choiceagainst: Oracle NetSuite PSA, SAP S/4HANAagainst: Celoxis, Conga, Kantata, Oracle NetSuite, Parallax, Productive, SAP or similar large ERP-integrated PSA, Salesforce, Scoro
Three alternatives
BigTime PSA, Productive, ScoroFour alternatives
Accelo, BigTime PSA, Rize, ScoroFive alternatives
Accelo, ConnectWise, Scoro, Syncro, Teamwork.comFive alternatives
Accelo, Asana, Harvest, Scoro, Toggl TrackMistral SmallAutotaskRizeChangedagainst: Kantata, NetSuitePlaky, Rizeagainst: VOGSYPlaky, Wrikeno first choiceagainst: Klient PSA
Three alternatives
BigTime PSA, Striven, SyncroTwo alternatives
Operating.app, RavetreeThree alternatives
Autotask, BigTime PSA, ScoroThree alternatives
Productive, Rize, ScoroDeepSeek V4 FlashBigTime PSA, Productiveagainst: Certinia Professional Services Cloud, KantataBigTime PSAChangedagainst: HoneyBookno first choiceAvazaagainst: BigTime PSAAccelo, Productive, Scoroagainst: Certinia Professional Services Cloud, Deltek Vantagepoint, Kantataagainst: Autotask PSA, ConnectWise PSA, Kaseya Vorex, Rev.io PSA
Four alternatives
Accelo, Rocketlane, Scoro, Teamwork.comTwo alternatives
Accelo, ScoroTwo alternatives
Clockify, HarvestTwo alternatives
BigTime PSA, RocketlaneLlama 4 Maverickno first choiceRizeChangedagainst: Certinia Professional Services Cloud, Kantatano first choiceRizeagainst: Accelo, BigTime PSA, Kantata, Scorono first choicenothing named
Two alternatives
BigTime PSA, RavetreeThree alternatives
BQE CORE Suite, Striven, TimeSolvQwen 3.7 FlashRocketlane, StrivenBigTime PSAChangedHarvest, TimeSolvagainst: KantataAvazano first choiceagainst: Asana, Deltek Vantagepoint, SAP S/4HANA, Trelloagainst: Autotask, BigTime PSA, ConnectWise Manage, Kantata
Two alternatives
Asana, ScoroThree alternatives
Accelo, Rize, ScoroTwo alternatives
Rocketlane, ScoroTwo alternatives
Plaky, ProductiveKimi K2Accelo, Scoroagainst: Certinia Professional Services Cloud, KantataBigTime PSAChangedAvazaagainst: KantataAvaza, SherpaDeskOperating.app, Productive, Ravetreeagainst: Certinia Professional Services Cloud, Deltek Vantagepoint, Kantataagainst: Autotask PSA, Certinia Professional Services Cloud, ConnectWise PSA, Oracle NetSuite PSA, Rev.io PSA, SAP Fieldglass, SuiteProjects Pro, Workday PSA
Two alternatives
BigTime PSA, RizeTwo alternatives
Accelo, ScoroFour alternatives
Accelo, BigTime PSA, Float, ScoroOne alternative
PSOhubFive alternatives
Accelo, BigTime PSA, Polaris PSA, Rize, ScoroGLM 4.7 FlashXRavetreeRavetreeHeldRizeagainst: Autotask PSAPlakyagainst: Accelo, Kantatano first choiceagainst: Certinia Professional Services Cloud, Deltek Vantagepoint, Kantataagainst: Atera, Autotask, ConnectWise PSA, Generic "PSA" Restoration Contractor Software, Kantata, Rev.io PSA
Two alternatives
BigTime PSA, ScoroTwo alternatives
BigTime PSA, RizeFour alternatives
BigTime PSA, Productive, Scoro, SyncroThree alternatives
FlowQi, Productive, Teamwork.comMiniMax M2.5BigTime PSATeamwork.comChangedagainst: Certinia Professional Services Cloud, Kantatano first choiceAvaza, Plakyno first choiceagainst: Autotask, ConnectWise PSA, HubSpot, Kaseya's BMS, Rev.io PSA, Salesforce, ServiceTitan, Vorex, Zoho
Three alternatives
Autotask, Kantata, MavenlinkFour alternatives
BigTime PSA, Productive, Rize, ScoroSeven alternatives
Accelo, BigTime PSA, Fiverr Workspace, Harvest, Karbon, OnePlan, ScoroOne alternative
BigTime PSAGPT-6 LunaProductiveProductiveHeldProductiveagainst: ScoroPaymoAccelo, Productive, Scoroagainst: Kantataagainst: Autotask, Certinia Professional Services Cloud, ConnectWise PSA, Kantata, Oracle SuiteProjects Pro, SAP Cloud ERP, Smartsheet Resource Management
Two alternatives
Accelo, ScoroOne alternative
BigTime PSATwo alternatives
BigTime PSA, Teamwork.comThree alternatives
Bonsai, Productive Essential, Teamwork.comThree alternatives
Autotask, Deltek Ajera, HaloPSAMuse Glimmer 30BRizeagainst: Kantata, ScoroRizeHeldagainst: Accelo, KantataRizeagainst: Accelo, KantataBigTime PSA, Projectworksno first choiceagainst: Autotask, Certinia PSA, ConnectWise Manage, Deltek Vision, Kantata, NetSuite SuiteProjects Pro
Seven alternatives
Accelo, Autotask, Avaza, BigTime PSA, Ravetree, Rocketlane, SyncroThree alternatives
BigTime PSA, Productive, ScoroFive alternatives
Autotask, BigTime PSA, Productive, Scoro, SyncroFour alternatives
Plaky, Productive, Ruddr, StrivenBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 08:53 | yes | 9 | 7 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 10:57 | yes | 3 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 13:00 | yes | 11 | 23 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-11-01 10:23 | yes | 10 | 3 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:25 | yes | 15 | 38 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 11:50 | yes | 5 | 4 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 11:19 | yes | 16 | 18 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 09:19 | yes | 5 | 3 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 12:49 | yes | 10 | 30 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 08:45 | yes | 13 | 33 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 12:47 | yes | 25 | 206 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 12:40 | yes | 10 | 28 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-11-01 08:38 | yes | 3 | 13 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 10:39 | yes | 13 | 22 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 09:59 | yes | 9 | 8 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 10:36 | yes | 1 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 08:54 | yes | 15 | 24 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-11-01 09:17 | yes | 10 | 3 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:12 | yes | 9 | 29 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 11:05 | yes | 5 | 4 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 10:53 | yes | 23 | 23 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 12:47 | yes | 5 | 3 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 12:30 | yes | 5 | 24 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 09:38 | yes | 13 | 21 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 10:43 | yes | 25 | 86 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 09:46 | yes | 5 | 28 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-11-01 10:40 | yes | 3 | 12 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 10:02 | yes | 13 | 18 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 11:33 | yes | 17 | 11 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 09:36 | yes | 2 | 7 s |
| Comparative | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 11:38 | yes | 9 | 23 s |
| Comparative | Perplexity Sonar | sonar | 2026-11-01 09:59 | yes | 10 | 5 s |
| Comparative | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:12 | yes | 10 | 33 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 11:27 | yes | 5 | 9 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 10:37 | yes | 25 | 16 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 12:15 | yes | 5 | 3 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 12:21 | yes | 10 | 43 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 09:46 | yes | 15 | 31 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 12:06 | yes | 23 | 171 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 09:54 | yes | 5 | 43 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-11-01 11:05 | yes | 5 | 32 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 10:57 | yes | 22 | 33 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 08:49 | yes | 18 | 9 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 12:57 | yes | 1 | 6 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 12:18 | yes | 9 | 20 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-11-01 10:23 | yes | 10 | 4 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:11 | yes | 23 | 35 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 08:47 | yes | 5 | 5 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 10:54 | yes | 24 | 17 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 11:59 | yes | 5 | 3 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 09:27 | yes | 5 | 26 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 12:32 | yes | 10 | 25 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 09:52 | yes | 24 | 47 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 11:42 | yes | 5 | 34 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 11:23 | yes | 4 | 15 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 12:46 | yes | 12 | 22 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 09:39 | no | 0 | 7 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 10:30 | no | 0 | 5 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 09:17 | no | 0 | 18 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-11-01 12:55 | yes | 10 | 7 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:13 | yes | 5 | 33 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 09:54 | no | 0 | 6 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 12:43 | yes | 19 | 31 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 11:44 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 10:38 | no | 0 | 32 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 10:52 | yes | 15 | 23 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 12:44 | yes | 14 | 165 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 09:42 | yes | 5 | 52 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 08:44 | yes | 4 | 17 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 11:48 | yes | 13 | 20 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 11:39 | yes | 17 | 11 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 10:46 | yes | 3 | 5 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 09:28 | yes | 10 | 23 s |
| Negative framing | Perplexity Sonar | sonar | 2026-11-01 09:37 | yes | 10 | 7 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:10 | yes | 15 | 35 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 11:52 | yes | 5 | 5 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 10:42 | yes | 24 | 34 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 09:54 | yes | 5 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 09:12 | yes | 24 | 34 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 10:32 | yes | 25 | 48 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 09:15 | yes | 23 | 82 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 10:01 | yes | 23 | 116 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-11-01 11:12 | yes | 2 | 22 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 08:44 | yes | 24 | 38 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
BigTime read as BigTime PSA
BigTime by Vocus read as BigTime PSA
Certinia read as Certinia Professional Services Cloud
Certinia (formerly FinancialForce) read as Certinia Professional Services Cloud
Deltek read as Deltek Vantagepoint
NetSuite PSA read as NetSuite SuiteProjects Pro
Operating read as Operating.app
Planview read as Planview ChangePoint
Productive.io read as Productive
SAP read as SAP S/4HANA
Unresolved, counted raw
BQE CORE Suite
ClockShark
ConnectWise Autotask
Datto Autotask
Deltek Vision
Fiverr Workspace
FlowQi
Forecast
Forecast.app
Freshservice
Generic "PSA" Restoration Contractor Software
Halo PSA
Kaseya Vorex
Magnetic
Moonbase
Oracle SuiteProjects Pro
Productive Essential
Rodeo Drive
Runn.io
SAP S/4HANA Cloud for Services
SAP or similar large ERP-integrated PSA
Smartsheet Resource Management
SuperOps.ai
Teamwork PSA
Tempo Timesheets
Toggl
Unanet GovCon
Discontinued, still offered
No shut-down product was recommended here.