Professional services automation for enterprise buyers
Asked as “professional services automation platform”, and as “PSA tool for project billing and utilization”, on behalf of an enterprise B2B company. 52 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each. Added to the November 2026 Edition.
Standing · first-choice share
50%
Clear leader
50Kantata15Certinia Professional Services Cloud08Rocketlane27others
50% of first choices, clear leader.
Since October 2026▲+6Since October 2026: 44% → 50%, +6 points. Inside the 10-point floor: within noise.Kantata held the lead, +6 points on 44%, inside the 10-point floor.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small businessBigTime PSA22%Contested▼−16Since October 2026: 38% → 22%, −16 points. Past the 10-point floor: movement.Standing →Mid-market
Kantata28%Contested↗new leaderNew leader since October 2026: Kantata (28%) replaces BigTime PSA (29% then, 19% now), 9 points clear, inside the 10-point floor.Standing →EnterpriseKantata50%Clear leader▲+6Since October 2026: 44% → 50%, +6 points. Inside the 10-point floor: within noise.This page
Kantata28%Contested↗new leaderNew leader since October 2026: Kantata (28%) replaces BigTime PSA (29% then, 19% now), 9 points clear, inside the 10-point floor.Standing →EnterpriseKantata50%Clear leader▲+6Since October 2026: 44% → 50%, +6 points. Inside the 10-point floor: within noise.This pageThe standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince October 2026
01Kantata50%14%59endorsed leader▲+6Since October 2026: 44% → 50%, +6 points. Inside the 10-point floor: within noise.44% → 50%
Kantata50%14%59endorsed leader▲+6Since October 2026: 44% → 50%, +6 points. Inside the 10-point floor: within noise.44% → 50%02
Certinia Professional Services Cloud15%23%48accepted challenger▼−1Since October 2026: 16% → 15%, −1 point. Inside the 10-point floor: within noise.16% → 15%
Certinia Professional Services Cloud15%23%48accepted challenger▼−1Since October 2026: 16% → 15%, −1 point. Inside the 10-point floor: within noise.16% → 15%03
Rocketlane8%4%25accepted challenger▲+4Since October 2026: 4% → 8%, +4 points. Inside the 10-point floor: within noise.4% → 8%
Rocketlane8%4%25accepted challenger▲+4Since October 2026: 4% → 8%, +4 points. Inside the 10-point floor: within noise.4% → 8%04
NetSuite SuiteProjects Pro6%25%16criticized challenger▲+4Since October 2026: 2% → 6%, +4 points. Inside the 10-point floor: within noise.2% → 6%
NetSuite SuiteProjects Pro6%25%16criticized challenger▲+4Since October 2026: 2% → 6%, +4 points. Inside the 10-point floor: within noise.2% → 6%05
Workday PSA4%0%20accepted challenger▲+2Since October 2026: 2% → 4%, +2 points. Inside the 10-point floor: within noise.2% → 4%
Workday PSA4%0%20accepted challenger▲+2Since October 2026: 2% → 4%, +2 points. Inside the 10-point floor: within noise.2% → 4%06
SAP Cloud ERP2%0%12accepted challenger▲+2Since October 2026: 0% → 2%, +2 points. Inside the 10-point floor: within noise.0% → 2%
SAP Cloud ERP2%0%12accepted challenger▲+2Since October 2026: 0% → 2%, +2 points. Inside the 10-point floor: within noise.0% → 2%07Certinia PS Cloud2%10%10accepted challenger▼−2Since October 2026: 4% → 2%, −2 points. Inside the 10-point floor: within noise.4% → 2%
08
Accelo2%62%13criticized challenger▲+2Since October 2026: 0% → 2%, +2 points. Inside the 10-point floor: within noise.0% → 2%
Accelo2%62%13criticized challenger▲+2Since October 2026: 0% → 2%, +2 points. Inside the 10-point floor: within noise.0% → 2%Show the five products at 0%, ordered by negative rate
12
ConnectWise PSA0%47%15criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
ConnectWise PSA0%47%15criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%13
Scoro0%44%18criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
Scoro0%44%18criticized challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%11BigTime PSA0%31%26criticized challenger▼−5Since October 2026: 5% → 0%, −5 points. Inside the 10-point floor: within noise.5% → 0%
09
Deltek Vantagepoint0%19%31accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 10-point floor: within noise.2% → 0%
Deltek Vantagepoint0%19%31accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 10-point floor: within noise.2% → 0%10
Planview ChangePoint0%10%20accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 10-point floor: within noise.2% → 0%
Planview ChangePoint0%10%20accepted challenger▼−2Since October 2026: 2% → 0%, −2 points. Inside the 10-point floor: within noise.2% → 0%The floor is 10 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. Both editions asked the same fourteen models. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
For buyers
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not enterprise.
All twenty-one head-to-head pages: the top seven products, each against each
Kantata vs Teamwork.comKantata vs ScoroKantata vs Certinia Professional Services CloudBigTime PSA vs AvazaBigTime PSA vs ProductiveBigTime PSA vs Teamwork.comBigTime PSA vs ScoroBigTime PSA vs Certinia Professional Services CloudAvaza vs ProductiveAvaza vs Teamwork.comAvaza vs ScoroAvaza vs Certinia Professional Services CloudProductive vs Teamwork.comProductive vs ScoroProductive vs Certinia Professional Services CloudTeamwork.com vs ScoroTeamwork.com vs Certinia Professional Services CloudScoro vs Certinia Professional Services Cloud
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
010203040506C07
080910B11
1213Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative70%
Key
01Kantata50%
Kantata50%02Certinia Professional Services Cloud15%
Certinia Professional Services Cloud15%03Rocketlane8%
Rocketlane8%04NetSuite SuiteProjects Pro6%
NetSuite SuiteProjects Pro6%05Workday PSA4%
Workday PSA4%06SAP Cloud ERP2%
SAP Cloud ERP2%07Certinia PS Cloud2%
08Accelo2%
Accelo2%09Deltek Vantagepoint0%
Deltek Vantagepoint0%10Planview ChangePoint0%
Planview ChangePoint0%11BigTime PSA0%
12ConnectWise PSA0%
ConnectWise PSA0%13Scoro0%
Scoro0%What they warned about
Six of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Kimi K2, MiniMax M2.5 and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Certinia Professional Services Cloud23%
11 of 48 labels negative · 10 of 14 models · 2 hard negative
“Certinia: Pricing is estimated between $50–$150/user/month, but it is tied to Salesforce licenses, adding complexity and cost” GLM 4.7 FlashX, budget prompt
Kantata14%
8 of 59 labels negative · 8 of 14 models · 1 hard negative
“Why you should avoid "Quote-Only" platforms ... Kantata: Pricing is estimated between $45–$110/user/month but is strictly "quote-only."” GLM 4.7 FlashX, budget prompt
ConnectWise PSA47%
7 of 15 labels negative · 7 of 14 models · 5 hard negative
“Built specifically for MSPs/IT service providers, not project-based professional services. Users report poor UI/UX, slow ticketing, cumbersome mass updates” MiniMax M2.5, negative prompt
Accelo62%
8 of 13 labels negative · 7 of 14 models · 2 hard negative
“Avoid lighter tools like Scoro, Productive, BigTime, or Accelo” Grok 4.20, paraphrase prompt
What they cite
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted.
Sites the answers cite
77 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 1017 links across 218 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 252 answers across every segment cited this index's own page for the category.
vendor site · Kantata43 answers · 77 citations · 14 models
vendor site · Teamwork.com35 answers · 61 citations · 12 models
vendor site · G234 answers · 70 citations · 10 models
vendor site · Rocketlane27 answers · 39 citations · 13 models
vendor site · Guideflow27 answers · 28 citations · 11 models
25 answers · 26 citations · 9 models
vendor site · Birdview PSA24 answers · 28 citations · 8 models
vendor site · BigTime23 answers · 63 citations · 10 models
vendor site · Operating.app19 answers · 27 citations · 11 models
vendor site · Avaza19 answers · 21 citations · 10 models
vendor site · Capterra17 answers · 21 citations · 9 models
16 answers · 20 citations · 9 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
27 answers · 10 models
26 answers · 11 models
25 answers · 11 models
23 answers · 8 models
18 answers · 8 models
17 answers · 9 models
13 answers · 8 models
12 answers · 7 models
12 answers · 7 models
12 answers · 7 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best professional services automation platform”, “professional services automation platform”, “professional services automation platforms”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Kantata kantata.com Kantata 50%, Kantata PSA 2% | 52% | 150 | 3,600 | 50 | 5,770 | $11,592 | 47 | 3 |
| Certinia PSA certinia.com Certinia Professional Services Cloud 15%, Certinia PS Cloud 2%, Certinia PSA 2% | 19% | 96 | 10 | 0 | 512,249 | $26 | 120 | 2 |
| Rocketlane rocketlane.com | 8% | 66 | 3,600 | 52 | 15,010 | $7,649 | 55 | |
| NetSuite parent site NetSuite SuiteProjects Pro 6% | 6% | 29 | 135,000 | 4,476 | ||||
| Workday parent site Workday PSA 4% | 4% | 28 | 1,220,000 | 23,848 | ||||
| SAP Cloud ERP sap.com | 2% | 30 | 2,214,514 | $1,251 | 23 | |||
| Kantata Professional Services Automation | 2% | |||||||
| BigTime PSA bigtime.net BigTime Enterprise PSA 2%, BigTime PSA 0% | 2% | 130 | 30,730 | $2,221 | 30 | |||
| Planview planview.com Planview PSA 2%, Planview ChangePoint 0% | 2% | 20 | 20 | 1 | 126,803 company | 120 | 7 | |
| Operating.app operating.app | 2% | 14 |
Google's top ten for the three searches hold 23 sites; 3 of them are among the sites the models cited here (birdviewpsa.com, g2.com, kantata.com). The first result for “best professional services automation platform” is atera.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best professional services automation platform for an enterprise B2B company?”Paraphrase“Which PSA tool for project billing and utilization would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade professional services automation platforms and how do they differ?”Budget-constrained“What is the best professional services automation platform for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a professional services automation platform. What should we look at?”Negative“Which professional services automation platforms should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5Accelo, KantataCertinia Professional Services Cloud, KantataChangedKantataKantatano first choiceagainst: NetSuite SuiteProjects Pro
Three alternatives
Certinia Professional Services Cloud, Rocketlane, Workday PSATwo alternatives
BigTime PSA, Planview ChangePointFour alternatives
Accelo, BigTime PSA, Certinia PS Cloud, Workday PSATwo alternatives
Certinia Professional Services Cloud, Workday PSAGPT-5.4 miniRocketlaneWorkday PSAChangedKantataCertinia PS Cloud, Kantatano first choiceagainst: Autotask, BigTime PSA, Certinia PS Cloud, ConnectWise PSA, Ruddr, SuiteProjects Pro, SuperOps, Syncro, Wrike
Two alternatives
Certinia PS Cloud, Kantata PSATwo alternatives
Certinia PS Cloud, Kantata PSASeven alternatives
BigTime Enterprise PSA, Certinia Professional Services Cloud, ConnectWise PSA, Datto Autotask PSA, HaloPSA, Planview ChangePoint, Teamwork.comOne alternative
RocketlaneGemini 3.5 FlashCertinia Professional Services CloudCertinia Professional Services CloudHeldno first choicePlanview PSAno first choiceagainst: Accelo, Asana, Avaza, BigTime PSA, ClickUp, Clockify, ConnectWise PSA, Harvest, Kaseya Autotask PSA, Monday.com, N-able, Productive, Projectworks, Scoro, Smartsheet, Syncro, Teamwork.com, Toggl Track
Four alternatives
Kantata, Oracle NetSuite OpenAir, Planview ChangePoint, RocketlaneFive alternatives
Kantata SX, NetSuite OpenAir, Planview PSA, SAP S/4HANA Cloud for Professional Services, Workday ServicesSeven alternatives
Certinia Professional Services Cloud, Deltek Vantagepoint, Kantata, Microsoft Dynamics 365 Project Operations, Oracle NetSuite OpenAir, Planview ChangePoint, RocketlaneTwo alternatives
Certinia Professional Services Cloud, KantataFive alternatives
Certinia Professional Services Cloud, Kantata, NetSuite OpenAir, Planview ChangePoint, Workday PSAPerplexity SonarKantataKantataHeldagainst: Deltek Polaris, Upland PSAKantataKantataagainst: Avaza, Certinia Professional Services Cloudno first choiceagainst: Accelo, BigTime PSA, Certinia PSA, Deltek Vantagepoint, Kantata, NetSuite SuiteProjects Pro, Planview ChangePoint, Productive, Scoro
Four alternatives
Certinia PS Cloud, Deltek Vantagepoint, Rocketlane, SAP Cloud ERPThree alternatives
Certinia Professional Services Cloud, NetSuite SuiteProjects Pro, PlaniswareNine alternatives
BigTime PSA, Certinia PS Cloud, Deltek Vantagepoint, Oracle NetSuite SuiteProjects, Planview ChangePoint, Rocketlane, SAP Cloud ERP, Scoro, Workday PSAOne alternative
SAP Cloud ERPGrok 4.20Kantataagainst: BigTime PSA, Polaris PSA, Scoro, WrikeKantataHeldagainst: Accelo, BigTime PSA, Productive, ScoroKantataWorkday PSAagainst: BigTime PSA, Certinia Professional Services Cloud, NetSuite SuiteProjects Pro, ScoroKantataagainst: Accelo, Autotask PSA, BigTime PSA, Cloud Coach, ConnectWise PSA, Kantata, Ruddr, Scoro, Wrike
Four alternatives
Certinia Professional Services Cloud, Deltek Vantagepoint, Rocketlane, SAP Cloud ERP (S/4HANA Cloud) or SAP FieldglassFour alternatives
Certinia Professional Services Cloud, Deltek Polaris, NetSuite, RepliconFour alternatives
BigTime PSA, Certinia Professional Services Cloud, Deltek Vantagepoint, SAP Professional Services AutomationOne alternative
KantataFour alternatives
Autotask, BigTime PSA, Planview ChangePoint, Upland PSAMistral SmallKantata Professional Services AutomationKantataChangedKantataRocketlaneagainst: Kantatano first choiceagainst: Avaza, B2B Rocket, Certinia Professional Services Cloud, Klient PSA
Four alternatives
Deltek Vantagepoint, Microsoft Dynamics 365, Rocketlane, SAP Cloud ERPThree alternatives
Certinia Professional Services Cloud, NetSuite, Upland PSAFive alternatives
Accelo, Certinia Professional Services Cloud, Deltek Vantagepoint, NetSuite SuiteProjects Pro, PolarisOne alternative
ScoroDeepSeek V4 FlashCertinia Professional Services Cloudagainst: Oracle, SAP S/4HANAKantata PSAChangedCertinia Professional Services Cloud, Deltek Vantagepoint, KantataKantataagainst: Accelo, Certinia Professional Services Cloud, Projectworks, Scorono first choiceagainst: Asana, BQE CORE, BigTime PSA, Celoxis, Certinia Professional Services Cloud, Deltek Vantagepoint, Harvest, Kantata, Klient PSA, Monday.com, Precursive, Scoro, Toggl Plan, Unanet, Wrike
Three alternatives
Deltek Vantagepoint, Kantata, RuddrThree alternatives
Certinia Professional Services Cloud, NetSuite OpenAir, Planview ChangePointThree alternatives
Planview ChangePoint, SAP S/4HANA, Unit4 Professional Services AutomationTwo alternatives
Deltek Vantagepoint, Microsoft Dynamics 365 Project OperationsLlama 4 Maverickno first choiceCertinia Professional Services Cloud, Kantata, Operating.appChangedno first choiceno first choiceRocketlaneagainst: Certinia Professional Services Cloud, ConnectWise, Kantata
Two alternatives
Certinia PSA, Klient PSAQwen 3.7 FlashKantataKantataHeldagainst: BigTime SoftwareOracle NetSuiteKantataagainst: Certinia Professional Services Cloud, Deltek Vantagepoint, NetSuite, Projector PSAno first choiceagainst: Asana, ClickUp, ConnectWise Manage, Deltek Vision/EcoSys, Jira, Microsoft Power Apps, Monday.com, Oracle PeopleSoft, SAP Business ByDesign, Salesforce Lightning, ServiceNow, SolarWinds, Viewpoint
Four alternatives
Certinia Professional Services Cloud, Oracle NetSuite, Teamwork.com, Workday Adaptive PlanningThree alternatives
Deltek Certinia, NetSuite SuiteProjects Pro, ParallaxFour alternatives
Microsoft Dynamics 365 Project Operations, Sage Intacct, ServiceNow PSA, ViewpointOne alternative
KlientKimi K2Certinia PSA, Kantataagainst: NetSuite SuiteProjects ProCertinia Professional Services Cloud, KantataChangedCertinia PSA, KantataNetSuite SuiteProjects Proagainst: Certinia Professional Services CloudCertinia Professional Services Cloud, Kantataagainst: Rocketlaneagainst: Accelo, HaloPSA
One alternative
Deltek VantagepointOne alternative
Planview ChangePointThree alternatives
NetSuite SuiteProjects Pro, Planview PSA, RocketlaneTwo alternatives
Kantata, Planview PortfoliosThree alternatives
BigTime PSA, Birdview PSA, Planview ChangePointGLM 4.7 FlashXKantataKantataHeldCertinia PS Cloud, Kantata SXagainst: AcceloNetSuite SuiteProjects Proagainst: Certinia Professional Services Cloud, Kantata, Planview ChangePointno first choiceagainst: ConnectWise PSA
Two alternatives
BigTime PSA, Certinia Professional Services CloudTwo alternatives
BigTime Enterprise PSA, Deltek VantagepointNine alternatives
BigTime PSA, ConnectWise PSA, Deltek Vantagepoint, Kantata OX, Oracle NetSuite PSA, Polaris, SAP PSA, Upland PSA, Workday PSATwo alternatives
Klient PSA, Workday PSAMiniMax M2.5SAP Cloud ERPKantataChangedKantata PSAKantata, NetSuite SuiteProjects Proagainst: Certinia Professional Services Cloud, Deltek Vantagepoint, Operating.appno first choiceagainst: Autotask PSA, ConnectWise PSA, Deltek Vantagepoint, Unanet
Three alternatives
Deltek Vantagepoint, Kantata Professional Services Automation, Workday PSAThree alternatives
Birdview PSA, Certinia PSA, NetSuite SuiteProjects ProSix alternatives
BigTime Enterprise PSA, CMap, Certinia Professional Services Cloud, ConnectWise PSA, Deltek Vantagepoint, RocketlaneGPT-6 LunaKantataKantataHeldKantataBigTime Enterprise PSAno first choiceagainst: Deltek Vantagepointagainst: Autotask PSA, Certinia Professional Services Cloud, ConnectWise PSA, Kantata
Four alternatives
Certinia PS Cloud, Dynamics 365 Project Operations, SuiteProjects Pro, Workday PSATwo alternatives
Certinia PS Cloud, NetSuite OpenAirSeven alternatives
Certinia Professional Services Cloud, Deltek Vantagepoint, Microsoft Dynamics 365 Project Operations, Oracle NetSuite SuiteProjects, Rocketlane, SAP S/4HANA Cloud professional-services capabilities, Workday PSAThree alternatives
Certinia Professional Services Cloud, Kantata, Planview ChangePointFour alternatives
Certinia Professional Services Cloud, Kantata, NetSuite OpenAir, Workday PSAMuse Glimmer 30BRocketlaneKantataChangedCertinia Professional Services Cloud, KantataCertinia Professional Services Cloudagainst: Kantatano first choiceagainst: Accelo, Autotask PSA, ConnectWise PSA, Kaseya's BMS, SyncroMSP
Six alternatives
Certinia Professional Services Cloud, Deltek Vantagepoint, FinancialForce, Kantata Professional Services Automation, Oracle Cloud ERP, SAP Cloud ERPFour alternatives
Certinia Professional Services Cloud, NetSuite SuiteProjects Pro, Planisware Luma, PolarisFive alternatives
Deltek Vantagepoint, Microsoft Dynamics 365 Project Operations, Oracle NetSuite, SAP Cloud ERP, SAP S/4HANAThree alternatives
NetSuite OpenAir, QuoteWerks, SuiteProjects ProBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 11:30 | yes | 9 | 8 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 11:17 | yes | 1 | 4 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 09:03 | yes | 9 | 22 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-11-01 09:19 | yes | 9 | 4 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:06 | yes | 14 | 55 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 11:40 | yes | 5 | 5 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 12:46 | yes | 25 | 28 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 09:03 | yes | 5 | 3 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 08:49 | yes | 5 | 20 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 09:56 | yes | 20 | 45 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 09:50 | yes | 22 | 25 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 12:41 | yes | 12 | 45 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-11-01 10:35 | yes | 6 | 16 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 11:10 | yes | 13 | 21 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 12:49 | yes | 10 | 8 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 09:41 | yes | 2 | 5 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 09:17 | no | 0 | 17 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-11-01 10:21 | yes | 10 | 3 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:26 | yes | 5 | 26 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 10:23 | yes | 5 | 4 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 10:01 | yes | 24 | 27 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 10:04 | yes | 5 | 3 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 11:35 | yes | 5 | 24 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 10:07 | yes | 15 | 23 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 10:44 | yes | 24 | 72 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 09:22 | yes | 9 | 34 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-11-01 09:26 | yes | 2 | 12 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 12:57 | yes | 22 | 45 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 11:53 | yes | 9 | 9 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 10:47 | yes | 5 | 9 s |
| Comparative | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 09:47 | yes | 7 | 25 s |
| Comparative | Perplexity Sonar | sonar | 2026-11-01 11:03 | yes | 10 | 8 s |
| Comparative | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:08 | yes | 10 | 36 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 11:47 | yes | 25 | 19 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 09:08 | yes | 22 | 33 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 10:17 | yes | 5 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 10:00 | no | 0 | 31 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 09:33 | yes | 24 | 49 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 09:14 | yes | 24 | 47 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 09:40 | yes | 25 | 78 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-11-01 12:28 | yes | 8 | 26 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 12:22 | yes | 13 | 42 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 10:03 | yes | 17 | 10 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 11:02 | yes | 3 | 5 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 11:17 | yes | 8 | 22 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-11-01 11:07 | yes | 10 | 4 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:10 | yes | 20 | 33 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 09:09 | yes | 20 | 10 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 10:52 | yes | 24 | 25 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 09:31 | yes | 5 | 3 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 10:09 | yes | 25 | 107 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 12:14 | yes | 25 | 62 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 10:51 | yes | 21 | 59 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 11:10 | yes | 19 | 48 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 09:44 | yes | 3 | 16 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 10:55 | yes | 24 | 29 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 08:43 | yes | 18 | 12 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 09:26 | yes | 2 | 9 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 11:50 | no | 0 | 21 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-11-01 12:57 | yes | 10 | 11 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:15 | yes | 10 | 42 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 10:43 | no | 0 | 6 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 12:01 | yes | 19 | 35 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 10:28 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 10:58 | no | 0 | 29 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 11:28 | yes | 23 | 58 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 12:44 | yes | 20 | 239 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 11:22 | no | 0 | 34 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 09:36 | yes | 5 | 21 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 11:06 | yes | 13 | 20 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 09:57 | yes | 17 | 9 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 11:06 | yes | 3 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 11:11 | yes | 9 | 24 s |
| Negative framing | Perplexity Sonar | sonar | 2026-11-01 12:30 | yes | 10 | 4 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:28 | yes | 15 | 30 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 11:55 | yes | 12 | 15 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 08:49 | yes | 24 | 38 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 11:30 | yes | 5 | 3 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 09:50 | no | 0 | 31 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 11:07 | yes | 25 | 28 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 11:37 | yes | 23 | 117 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 12:42 | yes | 20 | 57 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-11-01 12:09 | yes | 3 | 26 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 09:52 | yes | 22 | 34 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
BigTime read as BigTime PSA
Certinia read as Certinia Professional Services Cloud
Certinia (Formerly FinancialForce) read as Certinia Professional Services Cloud
Certinia (formerly FinancialForce) read as Certinia Professional Services Cloud
Certinia (formerly FinancialForce, PSA on Salesforce) read as Certinia Professional Services Cloud
Deltek read as Deltek Vantagepoint
Deltek (Vantagepoint & Costpoint) read as Deltek Vantagepoint
NetSuite PSA read as NetSuite SuiteProjects Pro
Operating read as Operating.app
Planview read as Planview ChangePoint
Planview (AdaptiveWork / Changepoint) read as Planview ChangePoint
Productive.io read as Productive
SAP read as SAP S/4HANA
Workday read as Workday PSA
Workday Professional Services read as Workday PSA
Workday Professional Services Automation read as Workday PSA
Workday Professional Services Automation (PSA) read as Workday PSA
Unresolved, counted raw
B2B Rocket
BigTime Software
Clarizen
D3
Datto Autotask PSA
Deltek Certinia
Deltek Vision/EcoSys
Dynamics 365 Project Operations
Financial Force / Monday.com
GoFormz Enterprise
KEBS
Kaseya Autotask PSA
Klient
Microsoft Power Apps
N-able
NetSuite PSA add-on
Oracle CPQ/ERP + PSA extensions
Oracle NetSuite SRP / OpenAir
Planisware Luma
Planview Portfolios
Precursive
ProReal
Projector PSA
QuoteWerks
SAP Cloud ERP (S/4HANA Cloud) or SAP Fieldglass
SAP PSA
SAP Professional Services
SAP S/4HANA Cloud / adjacent SAP services functionality
SAP S/4HANA Cloud for Professional Services
SAP S/4HANA Cloud for Project Management
SAP S/4HANA Cloud for Projects
SAP S/4HANA Cloud professional-services capabilities
Salesforce Lightning
Salesforce PSA
ServiceNow PSA
SolarWinds (formerly Autotask)
SyncroMSP
TimeLog
Toggl Plan
Unit4 Professional Services Automation
Workday Services
Discontinued, still offered
No shut-down product was recommended here.