Chargeback management
Asked as “chargeback management tool”, and as “payment dispute management software”, on behalf of a mid-market B2B company. 54 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each. Added to the November 2026 Edition.
Standing · first-choice share
19%
Contested · Chargeflow 15%
19Chargeblast15Chargeflow15HighRadius52others
19% of first choices, contested.
Since October 2026↗new leaderNew leader since October 2026: Chargeblast (19%) replaces Chargeflow (24% then, 15% now), 4 points clear, inside the 10-point floor.Chargeblast leads at 19%, replacing Chargeflow, which led at 24% and stands at 15% now: 4 points clear, inside the floor, so the swap reads as unsettled.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small business
Chargeblast23%Contested↗new leaderNew leader since October 2026: Chargeblast (23%) replaces Chargeflow (44% then, 18% now), 5 points clear, inside the 10-point floor.Standing →Mid-marketChargeblast19%Contested↗new leaderNew leader since October 2026: Chargeblast (19%) replaces Chargeflow (24% then, 15% now), 4 points clear, inside the 10-point floor.This pageEnterprise
Chargebacks91125%Contested↗new leaderNew leader since October 2026: Chargebacks911 (25%) replaces HighRadius (30% then, 25% now), 0 points clear, inside the 10-point floor.Standing →
Chargeblast23%Contested↗new leaderNew leader since October 2026: Chargeblast (23%) replaces Chargeflow (44% then, 18% now), 5 points clear, inside the 10-point floor.Standing →Mid-marketChargeblast19%Contested↗new leaderNew leader since October 2026: Chargeblast (19%) replaces Chargeflow (24% then, 15% now), 4 points clear, inside the 10-point floor.This pageEnterpriseChargebacks91125%Contested↗new leaderNew leader since October 2026: Chargebacks911 (25%) replaces HighRadius (30% then, 25% now), 0 points clear, inside the 10-point floor.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince October 2026
01Chargeblast19%7%41accepted challenger▲+13Since October 2026: 6% → 19%, +13 points. Past the 10-point floor: movement.6% → 19%
Chargeblast19%7%41accepted challenger▲+13Since October 2026: 6% → 19%, +13 points. Past the 10-point floor: movement.6% → 19%02
Chargeflow15%18%40accepted challenger▼−9Since October 2026: 24% → 15%, −9 points. Inside the 10-point floor: within noise.24% → 15%
Chargeflow15%18%40accepted challenger▼−9Since October 2026: 24% → 15%, −9 points. Inside the 10-point floor: within noise.24% → 15%03
HighRadius15%15%13accepted challenger▲+9Since October 2026: 6% → 15%, +9 points. Inside the 10-point floor: within noise.6% → 15%
HighRadius15%15%13accepted challenger▲+9Since October 2026: 6% → 15%, +9 points. Inside the 10-point floor: within noise.6% → 15%04Chargebacks9116%14%29accepted challenger▲+2Since October 2026: 4% → 6%, +2 points. Inside the 10-point floor: within noise.4% → 6%
Chargebacks9116%14%29accepted challenger▲+2Since October 2026: 4% → 6%, +2 points. Inside the 10-point floor: within noise.4% → 6%05
Midigator6%5%19accepted challenger▼−4Since October 2026: 10% → 6%, −4 points. Inside the 10-point floor: within noise.10% → 6%
Midigator6%5%19accepted challenger▼−4Since October 2026: 10% → 6%, −4 points. Inside the 10-point floor: within noise.10% → 6%06
ChargebackStop4%15%26accepted challenger▲+4Since October 2026: 0% → 4%, +4 points. Inside the 10-point floor: within noise.0% → 4%
ChargebackStop4%15%26accepted challenger▲+4Since October 2026: 0% → 4%, +4 points. Inside the 10-point floor: within noise.0% → 4%07
Justt4%9%23accepted challenger▼−2Since October 2026: 6% → 4%, −2 points. Inside the 10-point floor: within noise.6% → 4%
Justt4%9%23accepted challenger▼−2Since October 2026: 6% → 4%, −2 points. Inside the 10-point floor: within noise.6% → 4%08Verifi2%14%29accepted challenger▲+2Since October 2026: 0% → 2%, +2 points. Inside the 10-point floor: within noise.0% → 2%
09
Chargeback Gurus2%8%13accepted challenger=heldSince October 2026: 2% → 2%, ±0 points. Inside the 10-point floor: within noise.2% → 2%
Chargeback Gurus2%8%13accepted challenger=heldSince October 2026: 2% → 2%, ±0 points. Inside the 10-point floor: within noise.2% → 2%Show the six products at 0%, ordered by negative rate
12Ethoca0%16%25accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
10Kount Chargeback Management0%13%23accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
14
Disputifier0%8%12accepted challenger▼−10Since October 2026: 10% → 0%, −10 points. Inside the 10-point floor: within noise.10% → 0%
Disputifier0%8%12accepted challenger▼−10Since October 2026: 10% → 0%, −10 points. Inside the 10-point floor: within noise.10% → 0%13
Sift0%7%14accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
Sift0%7%14accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%11
Signifyd0%0%19accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
Signifyd0%0%19accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%15
Riskified0%0%10accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%
Riskified0%0%10accepted challenger=heldSince October 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise.0% → 0%The floor is 10 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one can't be told apart from repeat variation, and both are shown. Each index measures its own floor from its own repeat, over its own categories, so the floor differs from one index to the next. Both editions asked the same fourteen models. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
For buyers
All twenty-eight head-to-head pages: the top eight products, each against each
Chargeblast vs MidigatorChargeblast vs ChargebackStopChargeblast vs JusttChargeblast vs VerifiChargeflow vs HighRadiusChargeflow vs Chargebacks911Chargeflow vs MidigatorChargeflow vs ChargebackStopChargeflow vs JusttChargeflow vs VerifiHighRadius vs Chargebacks911HighRadius vs MidigatorHighRadius vs ChargebackStopHighRadius vs JusttHighRadius vs VerifiChargebacks911 vs MidigatorChargebacks911 vs ChargebackStopChargebacks911 vs JusttChargebacks911 vs VerifiMidigator vs ChargebackStopMidigator vs JusttMidigator vs VerifiChargebackStop vs JusttChargebackStop vs VerifiJustt vs Verifi
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01020304050607V08
09K10
11E12
131415Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative30%
Key
01Chargeblast19%
Chargeblast19%02Chargeflow15%
Chargeflow15%03HighRadius15%
HighRadius15%04Chargebacks9116%
Chargebacks9116%05Midigator6%
Midigator6%06ChargebackStop4%
ChargebackStop4%07Justt4%
Justt4%08Verifi2%
09Chargeback Gurus2%
Chargeback Gurus2%10Kount Chargeback Management0%
11Signifyd0%
Signifyd0%12Ethoca0%
13Sift0%
Sift0%14Disputifier0%
Disputifier0%15Riskified0%
Riskified0%What they warned about
One of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.20, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX, GPT-6 Luna and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Chargeflow18%
7 of 40 labels negative · 7 of 14 models · 3 hard negative
“here are the chargeback management tools you should be cautious about or avoid: ... Chargeflow has mixed reviews with significant concerns” GLM 4.7 FlashX, negative prompt
Chargebacks91114%
4 of 29 labels negative · 4 of 14 models · 1 hard negative
“Chargebacks911 — strongest documented caution. The FTC and Florida sued the company, alleging unfair tactics” GPT-6 Luna, negative prompt
Ethoca
16%
4 of 25 labels negative · 4 of 14 models
“some merchants have expressed frustration with their pricing models and the fact that they operate primarily after the transaction has occurred” Mistral Small, negative prompt
Verifi
14%
4 of 29 labels negative · 4 of 14 models
“Third-party middlemen reselling early-warning alerts (Ethoca / Verifi / RDR)... reseller middlemen often mark up these network alert fees” Gemini 3.5 Flash, negative prompt
What they cite
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted.
Sites the answers cite
78 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 874 links across 177 sites, every framing counted. Ranked by the number of answers carrying the site or page. 17 of the 252 answers across every segment cited this index's own page for the category; the method page measures whether that reading tilts an answer.
vendor site · GetApp39 answers · 56 citations · 10 models
vendor site · Capterra32 answers · 33 citations · 12 models
vendor site · Chargeback.io29 answers · 39 citations · 10 models
28 answers · 29 citations · 9 models
27 answers · 33 citations · 11 models
vendor site · Guideflow22 answers · 23 citations · 10 models
vendor site · Capterra18 answers · 18 citations · 8 models
vendor site · Stripe17 answers · 24 citations · 12 models
vendor site · G216 answers · 24 citations · 7 models
16 answers · 16 citations · 9 models
15 answers · 17 citations · 12 models
15 answers · 15 citations · 7 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
32 answers · 10 models
29 answers · 12 models
28 answers · 9 models
19 answers · 10 models
18 answers · 8 models
16 answers · 9 models
15 answers · 5 models
15 answers · 7 models
14 answers · 11 models
13 answers · 6 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best chargeback management tool”, “chargeback management tool”, “chargeback management tools”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Chargeblast chargeblast.com | 19% | 106 | 1,000 | 12 | 19,270 | 11 | 9 | |
| HighRadius highradius.com HighRadius 15%, HighRadius Deductions Management 2% | 17% | 604 | 6,600 | 118 | 294,561 | $2,272 | 120 | |
| Chargeflow chargeflow.io | 15% | 171 | 1,600 | 14 | 20,684 | $1,152 | 107 | 1 |
| Versapay versapay.com | 9% | 252 | 6,600 | 106 | 39,155 | $12,320 | 29 | |
| Chargebacks911 chargebacks911.com | 6% | 101 | 1,300 | 2 | 25,560 | $10,227 | 36 | 8 |
| Midigator midigator.com | 6% | 55 | 260 | 4 | ||||
| Gaviti gaviti.com | 6% | 104 | 320 | 4 | 6,043 | 0 | ||
| Kolleno kolleno.com | 6% | 96 | 210 | 0 | 6,343 | $92 | 37 | |
| ChargebackStop chargebackstop.com | 4% | 57 | 10 | 0 | 1,188 | 0 | ||
| Justt justt.ai | 4% | 61 | 590 | 2 | 6,068 | $2,094 | 14 |
Google's top ten for the three searches hold 13 sites; 2 of them are among the sites the models cited here (chargeback.io, stripe.com). The first result for “best chargeback management tool” is chargeflow.io.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best chargeback management tool for a mid-market B2B company?”Paraphrase“Which payment dispute management software would you recommend to a mid-sized B2B company?”Comparative“What are the top chargeback management tools and how do they differ?”Budget-constrained“What is the best chargeback management tool for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a chargeback management tool. What should we look at?”Negative“Which chargeback management tools should I avoid or be cautious about?”
Claude Haiku 4.5Chargebacks911Gaviti, VersapayChangedno first choiceChargeflowno first choiceagainst: Accertify, Chargebacks911, Chargeflow, Justt, Kolleno
Four alternatives
Chargeflow, Justt, Midigator, VerifiOne alternative
KollenoThree alternatives
Chargeback.io, Chargeblast, MidigatorGPT-5.4 miniChargeback GurusVerifiChangedEthoca, VerifiTakebackagainst: Kount Chargeback Management, Siftno first choicenothing named
Three alternatives
Justt, Kount Chargeback Management, SignifydOne alternative
ChargebackhitFour alternatives
Chargebacks911, Kount Chargeback Management, Riskified Dispute Resolve, SEONTwo alternatives
CertNode Vault, WinBackGemini 3.5 FlashChargeflowGaviti, VersapayChangedagainst: HighRadiusChargeflowChargeflowno first choiceagainst: Ethoca, RDR, Verifi
Five alternatives
Chargebacks911, HighRadius Dispute & Deduction Management, Kount Chargeback Management, Midigator, iNymbusFour alternatives
HighRadius, OverDeduct, Quadient AR, iNymbusSeven alternatives
Chargeback Gurus, Chargebacks911, Ethoca, Justt, Riskified, Signifyd, VerifiFive alternatives
Chargeblast, Disputifier, Justt, Shopify Protect, Stripe Chargeback ProtectionPerplexity SonarChargebacks911VersapayChangedagainst: HighRadiusChargeflow, JusttChargeflowno first choiceagainst: Ethoca, Verifi
Two alternatives
Chargeflow, QuavoOne alternative
KollenoTen alternatives
Accertify, Chargeback Gurus, Chargebacks911, Chargeblast, Ethoca, Kount Chargeback Management, Quavo, Riskified, Signifyd, VerifiOne alternative
ChargeblastGrok 4.20Midigatoragainst: Chargebacks911VersapayChangedKount Chargeback Management, Signifydagainst: PayPal PaymentsChargeblastno first choiceagainst: Chargeback.io, ChargebackHelp, ChargebackStop, PayPal Resolution Center
Four alternatives
ChargebackStop, Chargeblast, Chargeflow, JusttThree alternatives
Billtrust, Chargeflow, GavitiFour alternatives
Chargeback Gurus, Chargeblast, Sift, VerifiThree alternatives
Authorize.net, ChargebackStop, PayPal PaymentsMistral SmallJustt, MidigatorHighRadius, KollenoChangedKount Chargeback Managementagainst: Authorize.net, PayPal Resolution CenterChargeblastagainst: PayPal Resolution Centerno first choiceagainst: Chargeback911, Ethoca, Verifi, avoided.io
Two alternatives
ChargebackStop, ChargeblastSix alternatives
ChargebackStop, Chargeflow, Disputifier, Sift, Signifyd, VerifiTwo alternatives
Chargeflow, DisputifierDeepSeek V4 FlashChargebacks911, Chargeblastagainst: Chargeback Gurus, ChargebackStop, Disputifier, FUGU, Kount Chargeback ManagementKollenoChangedagainst: Chaserno first choiceChargeflowno first choiceagainst: Kount Chargeback Management, Stripe Radaragainst: Chargeback911, ChargebackStop, Chargeblast, Chargeflow
One alternative
JusttThree alternatives
HighRadius, Tesorio, UpflowTen alternatives
Chargeback Gurus, ChargebackStop, Chargebacks911, Chargeblast, Chargeflow, Justt, Kount Chargeback Management, Riskified, Sift, SignifydTwo alternatives
ChargebackStop, ChargeblastLlama 4 MaverickChargebackStop, Chargeblast, MidigatorHighRadiusChangedno first choiceChargeblastno first choicenothing named
Four alternatives
Chargeflow, Chargehound, Gaviti, KollenoTwo alternatives
ChargebackStop, FUGUQwen 3.7 FlashChargeblastHighRadius, KollenoChangedChargeblastChargeblastHighRadiusagainst: Ethoca, Verifiagainst: 2Checkout, Braintree, Chargebacktools.net, Chargeflow, Payoneer
Four alternatives
Chargeback Gurus, Chargebacks911, Chargeflow, EthocaTwo alternatives
Chaser, FINBOAFour alternatives
ChargebackStop, Disputifier, Kount Chargeback Management, SignifydFour alternatives
Kount Chargeback Management, PayPal Protect, Square Protect, Stripe RadarTwo alternatives
Chargebacks911, SignifydKimi K2MidMetricsHighRadius, VersapayChangedagainst: Sidetradeno first choiceChargeback.iono first choiceagainst: Chargeback.com
Four alternatives
ChargeMate, Chargebacks911, Chargeflow, DisputifierTwo alternatives
Gaviti, StuutNine alternatives
Chargeback Gurus, Chargebacks911, Chargeblast, Chargeflow, Disputifier, Justt, Kount Chargeback Management, Sift, SignifydThree alternatives
Chargeblast, Kount Chargeback Management, PayPal PaymentsGLM 4.7 FlashXChargeflowagainst: Chargebacks911, MidMetricsHighRadius Deductions ManagementChangedChargebackStop, ChargeblastChargeblastno first choiceagainst: Chargeflow
Two alternatives
ChargebackStop, ChargeblastThree alternatives
Chargeblast, Stripe Disputes, StuutEight alternatives
Chargeback.io, ChargebackHelp, Chargebacks911, Kount Chargeback Management, PayPal Payments, Sift, Signifyd, VerifiThree alternatives
Chargeback: Auto Prevention, ChargebackStop, PayPal PaymentsMiniMax M2.5HighRadiusagainst: Chargeblast, Chargeflow, JusttHighRadiusHeldChargebacks911Chargeblastno first choicenothing named
Two alternatives
ChargebackStop, MidigatorTwo alternatives
Gaviti, ParaglideTwelve alternatives
Bolt, ChargebackStop, Chargeblast, Chargeflow, Justt, Kount Chargeback Management, PayPal Dispute Resolution, Riskified, Sift, Signifyd, Stripe Disputes, VerifiTwo alternatives
Kount Chargeback Management, PayPal PaymentsGPT-6 LunaJusttGavitiChangedno first choiceChargeflowno first choiceagainst: Chargebacks911, Chargeflow
Two alternatives
Chargeflow, Kount Chargeback ManagementThree alternatives
Billtrust, Esker, HighRadiusSeven alternatives
Chargebacks911, Chargeflow, Ethoca, Justt, Kount Chargeback Management, Stripe Disputes, VerifiOne alternative
Stripe DisputesMuse Glimmer 30BChargebackStop, ChargeblastHighRadiusChangedno first choiceagainst: MidigatorChargeflowMidMetricsagainst: ChargebackStop, Chargeblast, Chargeflow
Five alternatives
Chargebacks911, Chargeflow, Ethoca, Midigator, VerifiFive alternatives
Chargeback Gurus, Chargebacks911, Chargeflow, Gaviti, KollenoFourteen alternatives
Accertify, BlueSnap, ChargebackStop, Chargebacks911, Chargeblast, Chargeflow, Claimlane, Ethoca, Justt, Kount – Equifax, Riskified, Signifyd, Solidgate, VerifiTwo alternatives
Chargeback.io, ChargeblastBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 10:32 | yes | 16 | 8 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 09:56 | yes | 3 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 09:16 | yes | 8 | 22 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-11-01 10:19 | yes | 10 | 4 s |
| Direct recommendation | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:04 | yes | 13 | 34 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 09:28 | yes | 5 | 4 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 11:07 | yes | 19 | 27 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 10:07 | yes | 5 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 08:40 | yes | 5 | 25 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 09:24 | yes | 19 | 34 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 11:04 | yes | 22 | 28 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 09:55 | yes | 18 | 51 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-11-01 10:45 | yes | 4 | 15 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 09:16 | yes | 10 | 18 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 11:54 | yes | 9 | 8 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 11:16 | yes | 2 | 5 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 12:07 | yes | 8 | 23 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-11-01 11:45 | yes | 10 | 4 s |
| Paraphrase | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:05 | yes | 10 | 33 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 11:05 | yes | 5 | 4 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 11:49 | yes | 24 | 29 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 09:53 | yes | 5 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 09:04 | yes | 12 | 40 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 11:26 | yes | 24 | 35 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 12:23 | yes | 23 | 46 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 12:08 | yes | 14 | 35 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-11-01 09:04 | yes | 4 | 17 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 08:51 | yes | 14 | 15 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 12:38 | yes | 14 | 11 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 11:23 | yes | 6 | 7 s |
| Comparative | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 11:40 | yes | 13 | 29 s |
| Comparative | Perplexity Sonar | sonar | 2026-11-01 11:01 | yes | 10 | 6 s |
| Comparative | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:19 | yes | 5 | 32 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 12:46 | yes | 5 | 7 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 11:12 | yes | 20 | 55 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 09:06 | yes | 5 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 12:55 | yes | 5 | 17 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 08:57 | yes | 13 | 63 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 12:03 | yes | 18 | 35 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 08:52 | yes | 10 | 109 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-11-01 11:04 | yes | 6 | 19 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 10:03 | yes | 14 | 24 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 11:48 | yes | 10 | 7 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 12:53 | yes | 5 | 4 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 10:42 | yes | 8 | 15 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-11-01 09:24 | yes | 10 | 3 s |
| Budget constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:05 | yes | 5 | 26 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 09:48 | yes | 5 | 4 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 11:28 | yes | 25 | 31 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 12:20 | yes | 5 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 09:38 | yes | 5 | 26 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 10:39 | yes | 10 | 14 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 10:50 | yes | 21 | 22 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 11:48 | yes | 5 | 25 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 11:19 | yes | 2 | 10 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 11:20 | yes | 10 | 20 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 12:08 | no | 0 | 6 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 11:17 | no | 0 | 7 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 10:01 | no | 0 | 19 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-11-01 10:40 | yes | 10 | 8 s |
| Scale constrained | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:23 | yes | 14 | 34 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 12:52 | no | 0 | 6 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 11:51 | yes | 23 | 43 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 10:34 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 08:45 | no | 0 | 32 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 12:51 | yes | 10 | 23 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 12:42 | yes | 14 | 20 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 12:42 | no | 0 | 13 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-11-01 11:45 | yes | 2 | 16 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 11:00 | yes | 14 | 36 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-11-01 09:28 | yes | 19 | 8 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-11-01 12:08 | yes | 4 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.6-flash (asked for gemini-3.5-flash; the API answered as this version) | 2026-11-01 10:05 | yes | 4 | 22 s |
| Negative framing | Perplexity Sonar | sonar | 2026-11-01 11:58 | yes | 10 | 4 s |
| Negative framing | Grok 4.20 | spacexai/grok-4.20-non-reasoning via xai | 2026-11-01 13:28 | yes | 8 | 31 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-11-01 09:52 | yes | 5 | 5 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-11-01 11:15 | yes | 19 | 22 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-11-01 08:52 | yes | 5 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-11-01 11:35 | yes | 24 | 53 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-11-01 11:48 | yes | 23 | 31 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-11-01 11:03 | yes | 22 | 41 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-11-01 10:16 | yes | 21 | 47 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-11-01 10:55 | yes | 2 | 20 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-11-01 09:21 | yes | 25 | 23 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
Adyen read as Adyen Disputes
Kount read as Kount Chargeback Management
Kount (Equifax) read as Kount Chargeback Management
Kount (Essentials Plan) read as Kount Chargeback Management
Kount (by Visa/Mastercard) read as Kount Chargeback Management
Kount (now Equifax) read as Kount Chargeback Management
PayPal read as PayPal Resolution Center
PayPal (built-in chargeback tools) read as PayPal Resolution Center
Shopify read as Shopify Payments
Stripe read as Stripe Disputes
Stripe Smart Disputes read as Stripe Disputes
Unresolved, counted raw
Adyen Dispute Management
Adyen Dispute Services
CertNode Vault
Chargeback: Auto Prevention (Shopify App)
Chargebackhit
Chargebacktools.net
FINBOA
HighRadius Deductions Management
HighRadius Dispute & Deduction Management
Kount – Equifax
OverDeduct
PayPal Dispute Resolution
PayPal Protect
PayPal's built-in chargeback tools
Riskified Dispute Resolve
Sift Science
Square Protect
Stripe's Radar
WinBack
Discontinued, still offered
No shut-down product was recommended here.