Index › IT › Products › Zendesk for Customer Service · November 2026 Edition
Remote support and remote access · Named, not ranked

Zendesk for Customer Service

Zendesk for Customer Service is a customer support and helpdesk product from Zendesk · zendesk.com ↗

–Too few to rank
7/14Models named it
0First choices
1Warnings
November 2026 Edition · all company sizes counted.
Ranked inRemote support and remote access #54 mid-market
What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. Zendesk for Customer Service has 3.

Why models recommend it

No positive label carried a quote.

What gives them pause

“Drawback: Pricing scales strictly by "Agent Seat," which can get very expensive quickly”Qwen 3.7 Flash · Direct question · warning

Also on the shortlist

The products named in the same answers as Zendesk for Customer Service, over the 8 answers that named it, and how often each was the first choice instead.

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on Zendesk for Customer Service's own site, not checked by Gane.

For
customer service teams
Price stated
14-day free trial. No credit card required.
Starting price
$19 per agent/month billed annually
Free plan or trial
14-day free trial
Integrations
1800 · 1500 · 1700 (its own pages disagree)
Customers named
Vimeo, Best Egg, BritBox, NOBULL, Crosscard, VIABUY, Banc Sabadell, Stanley Black & Decker
Visit zendesk.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Zendesk for Customer Service came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 6 of the 8 answers that named Zendesk for Customer Service and are not a share of its labels.

Domains cited

g2.com5
softwareadvice.com5
capterra.com4
msppartners.io2
axiobench.com1
beyondtrust.com1
comparitech.com1
computerworld.com1
f6s.com1
gane.ai/indexpublisher (Gane)1

Twenty-one of the twenty-two domain citations in answers naming Zendesk for Customer Service came from a third party's page. One was to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on Zendesk for Customer Service across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.2000101
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00101
Qwen 3.7 Flash00011
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

What it publishes

Addresses on zendesk.com
10,131
subdomains included
Content
2,565
counted in the table below
Documentation
6,313
Product · Integration
39 · 731
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog1,365322026-09-18
News or press47342026-09-14
Case study356102026-09-23
Comparison11402025-09-21
Report or ebook10212026-09-10
Glossary or explainer5972026-09-25
Conference or event4812026-09-18
Podcast or video3802026-06-01
Webinar or virtual event502025-06-13
Template or tool502026-06-22

Most recent

How it is countedHide how it is counted

Every page zendesk.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.