IT service management · Named, not rankedSalesforce Service Cloud
Salesforce Service Cloud is a customer service platform with an agent console, built for service teams · salesforce.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Salesforce Service Cloud has 1.
Why models recommend it
No positive label carried a quote.
What gives them pause
“Strong CRM integration, feature-rich, but can be complex and expensive.”Mistral Small · Comparative question · warning
Also on the shortlist
The products named in the same answers as Salesforce Service Cloud, over the 5 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Salesforce Service Cloud's own site, not checked by Gane.
- For
- service teams
- Price stated
- Starter Suite $25 USD/User/Month; Pro Suite $100 USD/User/Month; Core $195 USD/User/Month; Advanced $395 USD/User/Month; Max $550 USD/User/Month
- Starting price
- 25
- Free plan or trial
- Try Service Cloud free for 30 days. No credit card, no installations.
- Customers named
- AAA, Penfed, ADT, Southwest Airlines, GoHenry, Marriott, The Container Store, IBM
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 4 of the 5 answers that named Salesforce Service Cloud and are not a share of its labels.
Domains cited
Fourteen of the sixteen domain citations in answers naming Salesforce Service Cloud came from a third party's page. Two were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Glossary or explainer | 252 | 0 | 2025-06-17 | ||
| Blog | 225 | 4 | 2026-09-17 | ||
| Case study | 98 | undated | |||
| Comparison | 44 | 0 | 2026-04-23 | ||
| News or press | 35 | 20 | 2026-09-24 | ||
| Report or ebook | 29 | 1 | 2026-09-09 | ||
| Template or tool | 11 | 0 | 2026-03-09 | ||
| Conference or event | 8 | 1 | 2026-09-08 | ||
| Webinar or virtual event | 4 | undated | |||
| Podcast or video | 4 | 1 | 2026-09-17 |
Most recent
- 2026-09-24Five dreamforce 2026 takeaways news or press
- 2026-09-23Higher education ai agents news or press
- 2026-09-17What does salesforce do blog
- 2026-09-17Building the agentic enterprise secrets from early adopters podcast or video
- 2026-09-16Why we post trained our own reasoning model news or press
- 2026-09-16Missionsforce expansion agents nvidia openai partnerships news or press
How it is countedHide how it is counted
Every page salesforce.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.