2 categories · Named, not rankedBMC Helix
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. BMC Helix has 3.
Why models recommend it
“Good for ITSM-centric organizations.”MiniMax M2.5 · Scale-constrained question · alternative
What gives them pause
“Verdict: Exercise caution. Only choose these if your organization is already fully entrenched in BMC/Flexera ecosystems.”Qwen 3.7 Flash · Negative question · warning
“cautious about implementing solutions from massive legacy IT Service Management (ITSM) providers like ... BMC Helix”Qwen 3.7 Flash · Negative question · warning
Also on the shortlist
The products named in the same answers as BMC Helix, over the 9 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 4 | 0 | View → | |
| 3 | 2 | View → | |
| 3 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 1 | 1 | View → | |
| 1 | 1 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on BMC Helix's own site, not checked by Gane.
- For
- growing teams and hybrid cloud apps
- Price stated
- Starting at $2,400 /month*
- Starting price
- 2400
- Free plan or trial
- Free Trials & Demos
- Hosting
- AWS, Google Cloud Platform
- Customers named
- HSBC, West Bend Mutual Insurance Company, Ktsl, Carrefour, Domino's Pizza, ING Bank, Raymond james, AirEuropa
- Also from BMC
- BMC AMI DevX, BMC Compuware, BMC Control-M, BMC Helix AIOps, BMC Helix ITFM, BMC HelixGPT and 1 more
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 2 of the 9 answers that named BMC Helix and are not a share of its labels.
Domains cited
Eleven of the eleven domain citations in answers naming BMC Helix came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 2 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |