Google Voice vs Dialpad
Zero of fourteen models named Google Voice first on the direct prompt; zero named Dialpad. Google Voice was named by twelve of the fourteen models and Dialpad by fourteen and Google Voice carries 18 labels and Dialpad 36, so the shares are not directly comparable.
Named in one category this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the business phone systems page.
By framing
Google VoiceFirst choices, of fourteen modelsDialpad
Across every category in the November 2026 Edition, Google Voice and Dialpad were named in the same answer twenty-five times, of the 43 answers naming Google Voice and the 101 naming Dialpad. In those answers Dialpad took the first choice two times and Google Voice five.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | ||
| Grok 4.20 | | | | | ||
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | | | ||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | ||||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | | | |||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | |
Google Voice Dialpad first choice named as an alternative argued againstblank: not namedEach cell is one answer, Google Voice on the left and Dialpad on the right.The direct prompt
Neither was the first choice, one was named
7 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
7 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Google Voice6%#4 of 11Dialpad2%#7 of 11Google Voice11%#4 of 10Dialpad2%#5 of 10Google Voice0%#– of 11Dialpad0%#8 of 11What the models said about Google Voice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“"Avoid Basic Google Voice (Personal) for Business Use: While affordable, Google Voice (personal version) lacks advance" features.” Muse Glimmer 30B · negative prompt · hard negative
“Weakest feature set for advanced telephony; limited admin controls; not ideal for call centers” Kimi K2 · comparative prompt · soft negative
“For most small businesses, Zoom Phone or Google Voice offer the best combination of affordability and features.” Mistral Small · budget prompt · first choice
“Best low-budget pick overall: Google Voice — it's the cheapest mainstream option” GPT-5.4 mini · budget prompt · first choice
“If you're on a very tight budget, start with Google Voice or Grasshopper.” Kimi K2 · budget prompt · first choice
What the models said about Dialpad
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Call quality issues, dropped calls, recording problems, limited features beyond DND” DeepSeek V4 Flash · negative prompt · soft negative
“Top alternatives with better reputations ... Dialpad (strong AI and usability)” Grok 4.20 · negative prompt · first choice
“Go with Nextiva, 8×8, or Dialpad starting at $15/user/mo.” GLM 4.7 FlashX · budget prompt · first choice
“Built from the ground up with native AI (transcription, action items, agent coaching), great softphone user interface.” Gemini 3.5 Flash · scale prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.