Business phone systems · November 2026 Edition
Google Voice vs Microsoft Teams Phone
Zero of fourteen models named Google Voice first on the direct prompt; zero named Microsoft Teams Phone. Google Voice was named by twelve of the fourteen models and Microsoft Teams Phone by eleven and Google Voice carries 18 labels and Microsoft Teams Phone 21, so the shares are not directly comparable.
Named in one category this edition.
Microsoft Teams Phone
accepted challengerNamed in one category this edition.
First-choice share11%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate11%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#6A position in a field of 10; printed, not drawn.
Labels1821A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Google Voice reading right to left. Rank and label count are printed, not drawn.RingCentral RingEX was named alongside these two in thirteen of the fourteen direct answers. RingCentral RingEX vs Google Voice · RingCentral RingEX vs Microsoft Teams Phone · Zoom Phone vs Google Voice
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the business phone systems page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Google VoiceFirst choices, of fourteen modelsMicrosoft Teams PhoneDirect00
Paraphrase01
Comparative001 against Google Voice
Budget-constrained60
Scale-constrained00
Negative001 against Google Voice
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Google Voice and Microsoft Teams Phone stood in it.
| Model | DirectMT | ParaphraseMT | ComparativeMT | Budget-constrainedMT | Scale-constrainedMT | NegativeMT |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | MT | | ||||
| Gemini 3.5 Flash | MT | MT | | MT | ||
| Perplexity Sonar | MT | | ||||
| Grok 4.20 | MT | MT | | MT | ||
| Mistral Small | | |||||
| DeepSeek V4 Flash | MT | | ||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | MT | MT | | |||
| GLM 4.7 FlashX | MT | | ||||
| MiniMax M2.5 | | |||||
| GPT-6 Luna | MT | |||||
| Muse Glimmer 30B | MT | MT | | |
Google VoiceMT Microsoft Teams Phone first choice named as an alternative argued againstblank: not namedEach cell is one answer, Google Voice on the left and Microsoft Teams Phone on the right.The direct prompt
The plain question, one answer per model, grouped by where Google Voice and Microsoft Teams Phone stood in it.
Neither was the first choice, one was named
2 of 14 modelsThe answer put something else first and named one of the two as an alternative.Gemini 3.5 FlashRingCentral MVP alternatives: 8x8, Dialpad, Microsoft Teams Phone, Nextiva, Zoom Phone
Muse Glimmer 30BRingCentral RingEX alternatives: Microsoft Teams Phone, Nextiva, Zoom Phone
Neither was named
12 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5RingCentral RingEX alternatives: 8x8, Nextiva, Zoom Phone
GPT-5.4 miniRingCentral RingEX alternatives: 8x8 Work, GoTo Connect, Nextiva, Zoom Phone
Perplexity SonarRingCentral RingEX alternatives: 8×8, Dialpad, JustCall, Nextiva, Zoom Phone
Grok 4.20RingCentral RingEX alternatives: 8x8, Dialpad, Nextiva, Zoom Phone
Mistral SmallRingCentral RingEX, Zoom Phone alternatives: 8×8 Work, GoTo Connect, Nextiva Engage
DeepSeek V4 FlashNextiva, RingCentral RingEX alternatives: 8x8, Aircall, Dialpad, Zoom Phone
Llama 4 MaverickRingCentral RingEX alternatives: 8×8, Aircall, Dialpad, GoTo Connect, Nextiva, Ooma Office, Vonage, Zoom Phone
Qwen 3.7 FlashRingCentral RingEX alternatives: 8×8, Dialpad, Nextiva, Zoom Phone
Kimi K2Nextiva, RingCentral RingEX alternatives: 8×8, Zoom Phone
GLM 4.7 FlashXRingCentral RingEX alternatives: 8×8 Work, Nextiva
MiniMax M2.5Nextiva alternatives: 8x8, Intermedia Unite, RingCentral RingEX
GPT-6 LunaRingCentral RingEX alternatives: 8x8, Dialpad, Teams Phone, Zoom Phone
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Google Voice leads by six points.
Google Voice6%#4 of 11Microsoft Teams Phone0%#9 of 11
The full small business standing →Mid-marketThe figures above
Google Voice leads by nine points.
Google Voice11%#4 of 10Microsoft Teams Phone2%#6 of 10
The full mid-market standing →Enterprise
The order flips: Microsoft Teams Phone leads at enterprise.
Microsoft Teams Phone22%#2 of 11
Google Voice0%#– of 11What the models said about Google Voice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“"Avoid Basic Google Voice (Personal) for Business Use: While affordable, Google Voice (personal version) lacks advance" features.” Muse Glimmer 30B · negative prompt · hard negative
“Weakest feature set for advanced telephony; limited admin controls; not ideal for call centers” Kimi K2 · comparative prompt · soft negative
“For most small businesses, Zoom Phone or Google Voice offer the best combination of affordability and features.” Mistral Small · budget prompt · first choice
“Best low-budget pick overall: Google Voice — it's the cheapest mainstream option” GPT-5.4 mini · budget prompt · first choice
“If you're on a very tight budget, start with Google Voice or Grasshopper.” Kimi K2 · budget prompt · first choice
What the models said about Microsoft Teams Phone
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“My default pick: Microsoft Teams Phone” GPT-5.4 mini · paraphrase prompt · first choice
“If you're already deep in the Microsoft ecosystem — Teams Phone will likely be your most cost-effective option” DeepSeek V4 Flash · paraphrase prompt · alternative
“Consider Teams Phone if staff already work in Teams and you're comfortable arranging PSTN calling separately.” GPT-6 Luna · comparative prompt · alternative
Also compared
RingCentral RingEX vs Google VoiceRingCentral RingEX vs Microsoft Teams PhoneZoom Phone vs Google VoiceZoom Phone vs Microsoft Teams PhoneNextiva vs Google VoiceNextiva vs Microsoft Teams PhoneGoogle Voice vs DialpadDialpad vs Microsoft Teams PhoneAll fifteen head-to-head pages and the full business phones standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.