Dialpad vs Microsoft Teams Phone
Zero of fourteen models named Dialpad first on the direct prompt; zero named Microsoft Teams Phone. Dialpad was named by fourteen of the fourteen models and Microsoft Teams Phone by eleven and Dialpad carries 36 labels and Microsoft Teams Phone 21, so the shares are not directly comparable.
Named in two categories this edition.
Microsoft Teams Phone
accepted challengerNamed in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the business phone systems page.
By framing
DialpadFirst choices, of fourteen modelsMicrosoft Teams PhoneAcross every category in the November 2026 Edition, Dialpad and Microsoft Teams Phone were named in the same answer twenty-four times, of the 101 answers naming Dialpad and the 92 naming Microsoft Teams Phone. In those answers Microsoft Teams Phone took the first choice one time and Dialpad one.
Every model, every framing
| Model | DirectMT | ParaphraseMT | ComparativeMT | Budget-constrainedMT | Scale-constrainedMT | NegativeMT |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | MT | |||||
| Gemini 3.5 Flash | MT | MT | | | MT | |
| Perplexity Sonar | | MT | | |||
| Grok 4.20 | | MT | MT | MT | ||
| Mistral Small | | |||||
| DeepSeek V4 Flash | | MT | | | | |
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | MT | MT | ||||
| GLM 4.7 FlashX | MT | | | |||
| MiniMax M2.5 | | | ||||
| GPT-6 Luna | | | MT | |||
| Muse Glimmer 30B | MT | MT | | |
DialpadMT Microsoft Teams Phone first choice named as an alternative argued againstblank: not namedEach cell is one answer, Dialpad on the left and Microsoft Teams Phone on the right.The direct prompt
Neither was the first choice, one was named
8 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
6 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Dialpad2%#7 of 11Dialpad2%#5 of 10Dialpad0%#8 of 11What the models said about Dialpad
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Call quality issues, dropped calls, recording problems, limited features beyond DND” DeepSeek V4 Flash · negative prompt · soft negative
“Top alternatives with better reputations ... Dialpad (strong AI and usability)” Grok 4.20 · negative prompt · first choice
“Go with Nextiva, 8×8, or Dialpad starting at $15/user/mo.” GLM 4.7 FlashX · budget prompt · first choice
“Built from the ground up with native AI (transcription, action items, agent coaching), great softphone user interface.” Gemini 3.5 Flash · scale prompt · alternative
What the models said about Microsoft Teams Phone
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“My default pick: Microsoft Teams Phone” GPT-5.4 mini · paraphrase prompt · first choice
“If you're already deep in the Microsoft ecosystem — Teams Phone will likely be your most cost-effective option” DeepSeek V4 Flash · paraphrase prompt · alternative
“Consider Teams Phone if staff already work in Teams and you're comfortable arranging PSTN calling separately.” GPT-6 Luna · comparative prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.