HR help desk and case management · Named, not rankedLiveAgent
LiveAgent is help desk software and live chat, offered as an all-in-one customer service platform with ticketing, an AI chatbot, live chat and a call center · liveagent.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. LiveAgent has 2.
Why models recommend it
“Other options include LiveAgent, ManageEngine ServiceDesk Plus, Zoho Desk, and HappyFox Help Desk.”Llama 4 Maverick · Direct question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as LiveAgent, over the 6 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 5 | 1 | View → | |
| 4 | 0 | View → | |
| 3 | 1 | View → | |
| 3 | 1 | View → | |
| 3 | 0 | View → | |
| 3 | 0 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on LiveAgent's own site, not checked by Gane.
- For
- customer support teams
- Price stated
- LiveAgent pricing starts at $15 per agent/month (billed annually)
- Starting price
- 15
- Free plan or trial
- 30-day free trial that requires no credit card
- Integrations
- 200 · 216 (its own pages disagree)
- Certifications
- GDPR
- Hosting
- EU, US, SG, worldwide
- Customers named
- M4Markets, CS Apparel Group, TAZAR Group, The Workplace Depot, CSI Products, Lucky-Bike, Slido, Partly
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 6 of the 6 answers that named LiveAgent and are not a share of its labels.
Domains cited
Thirty-six of the thirty-six domain citations in answers naming LiveAgent came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 245 | 67 | 2026-09-22 | ||
| Template or tool | 175 | 1 | 2026-09-10 | ||
| Comparison | 101 | 72 | 2026-09-22 | ||
| Glossary or explainer | 62 | 5 | 2026-09-22 | ||
| Case study | 39 | 0 | 2026-02-25 | ||
| Report or ebook | 13 | 0 | 2026-01-20 | ||
| Webinar or virtual event | 5 | 0 | 2026-01-20 | ||
| Conference or event | 1 | 0 | 2026-01-20 | ||
| News or press | 1 | 0 | 2020-08-01 |
Most recent
- 2026-09-22Outlook alternative comparison
- 2026-09-22Call center alternatives comparison
- 2026-09-22Social media customer service blog
- 2026-09-22Collab alternative comparison
- 2026-09-22Desk com alternative comparison
- 2026-09-22Helprace alternative comparison
How it is countedHide how it is counted
Every page liveagent.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.