Index › GTM › Products › Microsoft Dynamics 365 Contact Center · November 2026 Edition
Contact center platforms · Named, not ranked

Microsoft Dynamics 365 Contact Center

Microsoft Dynamics 365 Contact Center is a contact center platform from Microsoft · microsoft.com ↗

–Too few to rank
5/14Models named it
0First choices
0Warnings
November 2026 Edition · all company sizes counted.
Ranked inContact center platforms #74 mid-market
What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. Microsoft Dynamics 365 Contact Center has 1.

Why models recommend it

No positive label carried a quote.

What gives them pause

No model argued against it.

Also on the shortlist

The products named in the same answers as Microsoft Dynamics 365 Contact Center, over the 8 answers that named it, and how often each was the first choice instead.

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on Microsoft Dynamics 365 Contact Center's own site, not checked by Gane.

Headquarters
Vancouver, Canada
Founded
1975
Visit microsoft.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Microsoft Dynamics 365 Contact Center came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 8 of the 8 answers that named Microsoft Dynamics 365 Contact Center and are not a share of its labels.

Domains cited

genesys.com5
cxtoday.com3
five9.com3
microsoft.comIts own site3
callcenterstudio.com2
dialpad.com2
g2.com2
gartner.com2
nice.com2
talkdesk.com2

Twenty-three of the twenty-six domain citations in answers naming Microsoft Dynamics 365 Contact Center came from a third party's page.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on Microsoft Dynamics 365 Contact Center across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.2000000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00101