2 categories · Named, not rankedChatwoot
Chatwoot is an open-source customer communications tool that works as a support inbox and in-app messaging platform, and it can be self-hosted · chatwoot.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Chatwoot has 3.
Why models recommend it
“Use osTicket, Open HelpDesk, Frappe Helpdesk, or Chatwoot (self‑hosted).”GLM 4.7 FlashX · Budget-constrained question · first choice
“Chatwoot is another option; its hosted free tier allows up to 2 agents and 500 conversations per month”GPT-6 Luna · Budget-constrained question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Chatwoot, over the 7 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 5 | 2 | View → | |
| 5 | 1 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Chatwoot's own site, not checked by Gane.
- For
- businesses
- Price stated
- Free, Cloud & Self-Hosted Plans
- Starting price
- 0
- Free plan or trial
- Start your free trial
- Certifications
- SOC 2, GDPR
- Hosting
- United States
- Customers named
- FairDee, Converso, American Cloud, Ponea Health
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 6 of the 7 answers that named Chatwoot and are not a share of its labels.
Domains cited
Eighteen of the twenty domain citations in answers naming Chatwoot came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 1 | 0 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 155 | 1 | 2026-07-16 | ||
| Comparison | 36 | 0 | 2022-09-26 | ||
| Report or ebook | 15 | undated | |||
| Case study | 4 | undated | |||
| Webinar or virtual event | 1 | undated | |||
| Template or tool | 1 | undated | |||
| Glossary or explainer | 1 | 0 | 2023-09-18 | ||
| Podcast or video | 1 | 0 | 2022-08-26 |
Most recent
- 2026-07-16Updating API and Webhook Access on Chatwoot Cloud blog
- 2026-06-16Voice Calls blog
- 2025-10-21Introducing the Chatwoot Affiliate Program blog
- 2025-04-30Introducing Captain, Chatwoot’s AI Agent blog
- 2024-05-30Chatwoot Reaches 50,000 Installations blog
- 2023-09-27What if we could use Email Signatures across all channels? blog
How it is countedHide how it is counted
Every page chatwoot.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.