Index › GTM › Products › BotStar · November 2026 Edition
Chatbots and conversational AI for support · Named, not ranked

BotStar

–Too few to rank
2/14Models named it
0First choices
3Warnings
November 2026 Edition · all company sizes counted.
Ranked inChatbots and conversational AI for support #113 mid-market
What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. BotStar has 2.

Why models recommend it

No positive label carried a quote.

What gives them pause

“BotStar (G2 ~3.4/5 with complaints of "worst support ever" and too many issues)”Grok 4.20 · Negative question · warning
“Described as having "worst customer support ever"”Kimi K2 · Negative question · warning

Also on the shortlist

The products named in the same answers as BotStar, over the 3 answers that named it, and how often each was the first choice instead.

A side-by-side page exists where both products are among a category's top eight.

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named BotStar came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 3 of the 3 answers that named BotStar and are not a share of its labels.

Domains cited

capterra.com3
g2.com3
trustpilot.com3
ca.trustpilot.com2
formgong.com2
arxiv.org1
asyntai.com1
aws.amazon.com1
blog.happyfox.com1
consumerfinance.gov1

No domain is on file for BotStar, so its own site is not marked.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on BotStar across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.2000011
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200011
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000