Customer success platforms · RankedAkita
Akita is customer success software that helps Customer Success Managers monitor account health and customer data to lower churn and increase revenue · akitaapp.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Custify is first at 31%.
ChurnZero is first at 47%.
Gainsight Customer Success is first at 65%.
Why models recommend it
“the only transparently priced on-ramp that is consistently called the cheapest real option”Muse Glimmer 30B · Budget-constrained question · first choice
“For a small B2B SaaS company on a tight budget, Akita is my pick”GPT-6 Luna · Budget-constrained question · first choice
“Akita: A customer success platform that offers a free plan and is designed for small businesses and startups.”Llama 4 Maverick · Budget-constrained question · alternative
“Publishes a small-team plan around $49/month, though it has fewer integrations and lighter analytics.”Perplexity Sonar · Budget-constrained question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as Akita, over the 17 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 12 | 5 | View → | |
| 10 | 4 | View → | |
| 9 | 3 | View → | |
| 8 | 0 | View → | |
| 7 | 1 | View → | |
| 7 | 0 | View → | |
| 6 | 0 | View → | |
| 5 | 0 | View → | |
| 3 | 1 | View → | |
| 3 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Akita's own site, not checked by Gane.
- For
- Customer Success Manager
- Price stated
- New Pricing starts $49/month
- Starting price
- 49
- Free plan or trial
- Start a Free 14-Day Trial
- Integrations
- 100
- Certifications
- GDPR, SOC 1, SOC 2, SOC 3, ISO 27001, PCI DSS
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 17 of the 17 answers that named Akita and are not a share of its labels.
Domains cited
Fifty-nine of the sixty-four domain citations in answers naming Akita came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 1 | 0 | 0 | 0 | 1 |
| Muse Glimmer 30B | 1 | 0 | 0 | 0 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| News or press | 326 | undated | |||
| Blog | 106 | undated | |||
| Glossary or explainer | 15 | undated | |||
| Comparison | 7 | undated | |||
| Conference or event | 1 | undated | |||
| Template or tool | 1 | undated | |||
| Podcast or video | 1 | undated |
How it is countedHide how it is counted
Every page akitaapp.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.