Intercom vs OneSignal
Eleven of fourteen models named Intercom first on the direct prompt; zero named OneSignal. Intercom was named by fourteen of the fourteen models and OneSignal by thirteen and Intercom carries 44 labels and OneSignal 34, so the shares are not directly comparable.
United States, founded 2011. Named in fourteen categories this edition.
By Q140701571, San Mateo, United States, founded 2011. Named in five categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the in-app messaging and customer communications page.
By framing
IntercomFirst choices, of fourteen modelsOneSignal
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | | | | | | |
| Grok 4.20 | | | | | | |
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | ||
| Llama 4 Maverick | | | | |||
| Qwen 3.7 Flash | | | | |||
| Kimi K2 | | | | |||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | | | | ||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | | |
Intercom OneSignal first choice named as an alternative argued againstblank: not namedEach cell is one answer, Intercom on the left and OneSignal on the right.The direct prompt
Intercom first, OneSignal an alternative
11 of 14 modelsOneSignal was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
1 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
2 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Intercom35%#1 of 16OneSignal18%#2 of 16Intercom38%#1 of 12OneSignal15%#2 of 12What the models said about Intercom
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.
“Braze, Intercom, and OneSignal based on proven implementation success within comparable industry verticals, depth of analytics and measurement” Muse Glimmer 30B · comparative prompt · first choice
“Intercom - a popular choice for mid-market B2B companies, offering a range of features including chat, voice/video, and AI moderation.” Llama 4 Maverick · direct prompt · first choice
“For most mid-market B2B companies, Intercom is the safest choice because it unifies messaging, support, and onboarding” Claude Haiku 4.5 · direct prompt · first choice
What the models said about OneSignal
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Grade D on some privacy rating sites. Suitable for non-sensitive apps but avoid for high-privacy needs.” Grok 4.20 · negative prompt · soft negative
“be cautious about OneSignal if impression-based pricing makes costs unpredictable” Perplexity Sonar · negative prompt · soft negative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.