OneSignal vs Customer.io
Zero of fourteen models named OneSignal first on the direct prompt; zero named Customer.io. OneSignal was named by thirteen of the fourteen models and Customer.io by eleven and OneSignal carries 34 labels and Customer.io 17, so the shares are not directly comparable.
By Q140701571, San Mateo, United States, founded 2011. Named in five categories this edition.
Named in twelve categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the in-app messaging and customer communications page.
By framing
OneSignalFirst choices, of fourteen modelsCustomer.io
Across every category in the November 2026 Edition, OneSignal and Customer.io were named in the same answer ninety-three times, of the 364 answers naming OneSignal and the 259 naming Customer.io. In those answers Customer.io took the first choice sixteen times and OneSignal thirty-three.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | |||
| Perplexity Sonar | | | | | ||
| Grok 4.20 | | | | | ||
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | ||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | ||||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | | ||||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | |
OneSignal Customer.io first choice named as an alternative argued againstblank: not namedEach cell is one answer, OneSignal on the left and Customer.io on the right.The direct prompt
Neither was the first choice, one was named
8 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
6 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
OneSignal18%#2 of 16Customer.io4%#4 of 16OneSignal15%#2 of 12Customer.io2%#6 of 12OneSignal0%#15 of 15Customer.io0%#12 of 15What the models said about OneSignal
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Grade D on some privacy rating sites. Suitable for non-sensitive apps but avoid for high-privacy needs.” Grok 4.20 · negative prompt · soft negative
“be cautious about OneSignal if impression-based pricing makes costs unpredictable” Perplexity Sonar · negative prompt · soft negative
What the models said about Customer.io
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.
“in-app UI (tooltips/tours) is weaker” DeepSeek V4 Flash · paraphrase prompt · soft negative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.