Gane Index
All indexesEvery index and its categoriesGTMMarketing, sales, customer and revenue operations softwareITSecurity, IT operations, cloud, developer and data softwareHRHR, payroll, recruiting, performance and learning softwareFinanceAccounting, planning, spend, billing and treasury software
Claim your listing
Index › IT › Products › Zoom Phone › Alternatives · November 2026 Edition
One category · what the models named instead

Alternatives to Zoom Phone, as AI models named them

In the November 2026 Edition, 122 of the 252 answers collected in the one category where Zoom Phone holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
RingCentral RingEX28
Nextiva12
Microsoft Teams Phone7
Google Voice4
Dialpad3
8x82
First choices in the 122 answers that did not name Zoom Phone, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Business phone systems

IT operations and endpoint. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Zoom Phone is not its first choice or an alternative in it.
Small businessZoom Phone is #1 of 11 here at 28% of first choices, 54 labels.

Thirty-seven of the eighty-four answers did not name Zoom Phone; it was the first choice in twenty. The first choices in those thirty-seven answers, ten products in all, the eight most named:

Nextiva5 of 37Head to head →
Dialpad2 of 37Head to head →
RingCentral RingEX2 of 37Head to head →
8x81 of 37
Google Voice1 of 37Head to head →
Ooma Office1 of 37
OpenPhone1 of 37
RingCentral MVP1 of 37
2 more in the record.The full small business standing →
Mid-marketZoom Phone is #2 of 10 here at 14% of first choices, 52 labels.

Forty of the eighty-four answers did not name Zoom Phone; it was the first choice in ten. The first choices in those forty answers, seven products in all:

RingCentral RingEX9 of 40Head to head →
Nextiva5 of 40Head to head →
Google Voice3 of 40Head to head →
8×81 of 40
Cisco Webex Calling1 of 40
Dialpad1 of 40Head to head →
Grasshopper1 of 40
The full mid-market standing →
EnterpriseZoom Phone is #3 of 11 here at 6% of first choices, 54 labels.

Forty-five of the eighty-four answers did not name Zoom Phone; it was the first choice in four. The first choices in those forty-five answers, seven products in all:

RingCentral RingEX17 of 45Head to head →
Microsoft Teams Phone7 of 45Head to head →
Nextiva2 of 45Head to head →
3CX1 of 45
8x81 of 45
Cisco Webex1 of 45
Microsoft Teams Enterprise with Teams Phone1 of 45
The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled Zoom Phone neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Zoom Phone only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Zoom Phone's side.

The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Zoom Phone was named by a model, not endorsed by anyone.

Zoom Phone's pageAll products