SOAR platforms · RankedServiceNow Security Operations
ServiceNow Security Operations is a security orchestration, automation and response (SOAR) platform from ServiceNow · servicenow.com ↗
Why models recommend it
No positive label carried a quote.
What gives them pause
“Avoid unless you already have ServiceNow ITSM and are deeply invested in the ecosystem. Do not buy it solely for SOAR.”DeepSeek V4 Flash · Negative question · warning
“it can be an expensive option with less specialized automation depth than dedicated SOAR tools”Perplexity Sonar · Negative question · warning
“ServiceNow can feel like overkill (and expensive) if not already using their ITSM platform.”Grok 4.20 · Negative question · warning
Also on the shortlist
The products named in the same answers as ServiceNow Security Operations, over the 19 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 18 | 1 | View → | |
| 17 | 8 | View → | |
| 13 | 0 | View → | |
| 13 | 0 | View → | |
| 10 | 4 | View → | |
| 10 | 1 | View → | |
| 9 | 2 | View → | |
| 6 | 0 | View → | |
| 5 | 0 | View → | |
| 4 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on ServiceNow Security Operations's own site, not checked by Gane.
- Also from ServiceNow
- ServiceNow AI, ServiceNow AI Agents, ServiceNow AI Agents / Virtual Agent, ServiceNow AI Control Tower, ServiceNow AI Governance, ServiceNow APM and 39 more
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 14 of the 19 answers that named ServiceNow Security Operations and are not a share of its labels.
Domains cited
Fifty-five of the fifty-five domain citations in answers naming ServiceNow Security Operations came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 1 | 2 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |