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Remote support and remote access · November 2026 Edition
Splashtop Remote Support vs BeyondTrust Remote Support
Five of fourteen models named Splashtop Remote Support first on the direct prompt; one named BeyondTrust Remote Support. Splashtop Remote Support was named by fourteen of the fourteen models and BeyondTrust Remote Support by thirteen and Splashtop Remote Support carries 59 labels and BeyondTrust Remote Support 27, so the shares are not directly comparable.
Named in one category this edition.
Named in four categories this edition.
First-choice share35%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate8%15%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#8A position in a field of 12; printed, not drawn.
Labels5927A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Splashtop Remote Support reading right to left. Rank and label count are printed, not drawn.Zoho Assist was named alongside these two in nine of the fourteen direct answers. Splashtop Remote Support vs Zoho Assist · Splashtop Remote Support vs RustDesk · Splashtop Remote Support vs ConnectWise ScreenConnect
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the remote support and remote access page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Splashtop Remote SupportFirst choices, of fourteen modelsBeyondTrust Remote Support
Direct51
Paraphrase80
Comparative40
Budget-constrained30
Scale-constrained101 against BeyondTrust Remote Support
Negative105 against Splashtop Remote Support · 3 against BeyondTrust Remote Support
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Across every category in the November 2026 Edition, Splashtop Remote Support and BeyondTrust Remote Support were named in the same answer seventy-five times, of the 172 answers naming Splashtop Remote Support and the 99 naming BeyondTrust Remote Support. In those answers BeyondTrust Remote Support took the first choice nineteen times and Splashtop Remote Support eighteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Splashtop Remote Support and BeyondTrust Remote Support stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | | | | |
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | | |
| Grok 4.20 | | | | | ||
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | | |||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | | ||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | | | |
Splashtop Remote Support BeyondTrust Remote Support first choice named as an alternative argued againstblank: not namedEach cell is one answer, Splashtop Remote Support on the left and BeyondTrust Remote Support on the right.The direct prompt
The plain question, one answer per model, grouped by where Splashtop Remote Support and BeyondTrust Remote Support stood in it.
Splashtop Remote Support first, BeyondTrust Remote Support an alternative
5 of 14 modelsBeyondTrust Remote Support was named in the answer but not as the choice, or not at all.Perplexity SonarNinjaOne Remote, Splashtop Remote Support alternatives: BeyondTrust Remote Support, Zoho Assist
Grok 4.20Splashtop Remote Support alternatives: TeamViewer, Zoho Assist
DeepSeek V4 FlashSplashtop Remote Support alternatives: ConnectWise ScreenConnect, Zoho Assist
MiniMax M2.5Splashtop Remote Support, Zoho Assist alternatives: FixMe.IT, RemotePC
GPT-6 LunaSplashtop Remote Support alternatives: BeyondTrust Remote Support, TeamViewer Tensor
BeyondTrust Remote Support first, Splashtop Remote Support an alternative
1 of 14 modelsSplashtop Remote Support was named in the answer but not as the choice, or not at all.GPT-5.4 miniBeyondTrust Remote Support alternatives: NinjaOne Remote, Splashtop Remote Support, TeamViewer Tensor, Zoho Assist
Neither was the first choice, one was named
5 of 14 modelsThe answer put something else first and named one of the two as an alternative.Gemini 3.5 FlashConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, ScreenMeet, Splashtop Remote Support
Mistral SmallTeamViewer, Zoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Remote Support
Kimi K2ConnectWise ScreenConnect alternatives: NinjaOne Remote, Splashtop Remote Support
GLM 4.7 FlashXZoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Remote Support
Muse Glimmer 30BConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, Freshservice, NinjaOne Remote, Zoho Assist
Neither was named
3 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5no first choice
Llama 4 MaverickNinjaOne Remote alternatives: Action1, AirDroid Business, Atera, Datto RMM, Freshservice, JumpCloud, Supportbench, TeamViewer, Zoho Assist
Qwen 3.7 FlashFreshdesk alternatives: ConnectWise ScreenConnect, HubSpot Service Hub, Intercom, NinjaOne Remote
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Splashtop Remote Support leads by twenty-five points.
Splashtop Remote Support25%#2 of 12BeyondTrust Remote Support0%#10 of 12Mid-marketThe figures above
Splashtop Remote Support leads by thirty-three points.
Splashtop Remote Support35%#1 of 12BeyondTrust Remote Support2%#8 of 12Enterprise
The order flips: BeyondTrust Remote Support leads at enterprise.
BeyondTrust Remote Support27%#1 of 11Splashtop Remote Support24%#2 of 11What the models said about Splashtop Remote Support
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“The FBI and partner agencies have specifically warned about several of these tools being misused.” GPT-6 Luna · negative prompt · soft negative
“Scammers commonly use legitimate tools like ... Splashtop ... to gain access.” GPT-5.4 mini · negative prompt · soft negative
“Any legitimate tool can be abused—including ... Splashtop, and RMM products” Perplexity Sonar · negative prompt · soft negative
“An MSP managing 100+ devices | Splashtop Business or ConnectWise Automate | Best balance of scalability, unattended access, and automation.” Qwen 3.7 Flash · comparative prompt · first choice
“Best Overall Value (Internal IT): Splashtop Business ... Start with Splashtop if you need to manage a standard office environment” Qwen 3.7 Flash · budget prompt · first choice
“If you want a single starting point for a typical mid-sized B2B with 250-999 users: Splashtop Remote Access Pro for cost/performance” Muse Glimmer 30B · paraphrase prompt · first choice
What the models said about BeyondTrust Remote Support
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“BeyondTrust's Remote Support vulnerability was also noted in December 2024” Muse Glimmer 30B · negative prompt · hard negative
“Critical code injection vulnerability ... actively exploited” Kimi K2 · negative prompt · hard negative
“Best overall for mid-market B2B: BeyondTrust Remote Support” GPT-5.4 mini · direct prompt · first choice
“Enterprise-grade security and auditing, least-privilege enforcement, excellent compliance features — but pricey and more complex to deploy” DeepSeek V4 Flash · comparative prompt · alternative
“Choose BeyondTrust if your B2B customers require rigorous security compliance, session auditing, and privileged access isolation.” Gemini 3.5 Flash · direct prompt · alternative
Also compared
Splashtop Remote Support vs Zoho AssistSplashtop Remote Support vs RustDeskSplashtop Remote Support vs ConnectWise ScreenConnectSplashtop Remote Support vs TeamViewerSplashtop Remote Support vs NinjaOne RemoteSplashtop Remote Support vs Chrome Remote DesktopZoho Assist vs BeyondTrust Remote SupportRustDesk vs BeyondTrust Remote SupportConnectWise ScreenConnect vs BeyondTrust Remote SupportTeamViewer vs BeyondTrust Remote SupportNinjaOne Remote vs BeyondTrust Remote SupportChrome Remote Desktop vs BeyondTrust Remote SupportAll twenty-eight head-to-head pages and the full remote support standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.